Courtyard Philadelphia Willow Grove

My husband and I booked here for 3 nights Oct 1 – 4 for his best friend’s wedding.
We got a great deal through the hotel for the wedding block.
I was able to check in on their mobile App as a Marriott rewards member — so when we got there I literally was just handed the keys by the front desk clerk.
The rooms were nicely appointed. We had a very comfy king size bed, sofa sleeper that could sleep 1, flat screen tv, desk, closet and nice bathroom.
The room was updated, clean and the black out curtains helped after our late nights partying for the wedding. The room also had a private balcony. The view is nothing to brag about but we weren’t expecting one.
The lobby is very nice with a business area, lounge and Starbucks café. The «café» was a joke. I went down 3 different times and it was never open, Once in the evening after dinner wanting a glass of wine, once at 10 am to get a lite breakfast and again in the afternoon — it was NEVER open!
There is a Miller’s Ale House directly behind the hotel which was very convenient, and they were open last so for the after dinner drinks they made up for the closed lobby café.
For sleep quality and price I definitely recommend this property.
Stayed October 2015

Clean hotel, comfortable bed & great customer service. Can’t ask for more than than when traveling away from home.
Definitely my property of choice when visiting this area!

Booked this hotel for a wedding… and despite the breath taking lobby area, it was filled with disappointment.
Pros: Comfortable bed, clean rooms, small café area, pool, small gym and walking distance to an ale house.
Cons: Small bathrooms, poorly lit bathrooms, no mini fridge in the rooms, out dated looking rooms.
I think what made me make this review a 2 star hotel and not a 3 star is that the lighting was really irritating through out the bathroom and room, and when you’re trying to fix yourself up for a wedding… this isn’t necessarily ideal. Also, as friendly as the staff was. they gave me the wrong welcome bag with the wrong information for the wrong wedding. Paying attention to small detail can go a long way…

The hotel is a perfect location right off the highway and easy to get to a lot of places. The best thing about the hotel is it’s located between Miller’s Ale House and The Brick house, both awesome restaurants with great food and you don’t have to drive to either! They do have a Starbucks and breakfast place in the hotel, however there is no wow factory and as a Marriott Gold member there was nothing special provided.

Meh.
This hotel is in serious need of a remodel for the rooms.
I really don’t like the dark bathrooms and the electrical outlets that are so worn out that my plug is unable to stay engaged, making it impossible to get a connection. Try fixing your hair with a curling iron while keeping the plug pushed into the outlet. Grrrrr.
Very difficult to get into the parking lot/​front entrance of the hotel. Traffic is super-​crazy in this area. Would suggest you turn into the Home Depot road, and come in the back way.

I recently spent two nights at this hotel. I’m a pretty big fan of the Courtyard by Marriott brand, as I’ve stayed at many up and down the East Coast. This one does not stack up too well against some of the others I’ve stayed at. To start, the parking lot is huge so you will not have any trouble finding parking. That’s a plus — it’s also located very close to the PA Turnpike.
To me, the hotel just seemed a little more beat up than most other Courtyards. It was almost as if it could use a little facelift. Check-​in was a breeze as it is most of the time. The hotel is almost sprawling — you have to walk pretty far to the elevator and it’s a three floor hotel. The room itself was pretty standard to other rooms I’ve stayed in except that it wasn’t as updated. The couch was a little worn down and the bathroom was not updated. It was almost dark — I kept looking for another light switch but it just wasn’t there. I will say this — the bed was incredibly comfortable and I slept great one of the two nights I stayed. I thought I requested foam pillows but I did not get them. I probably should have called the front desk but I just didn’t get around to it.
A couple of gripes — the Bistro was rarely open. It wasn’t open Friday around lunch time so that was a little inconvenient. The «fitness center» was not up to par. It was two treadmills, a stairstepper, a recumbant bike and some free weights. I’ve seen bathrooms bigger than the fitness center. I didn’t use it but they did have a nice sized pool and jacuzzi.
One major plus for this hotel is that it does share a parking lot with a couple of cool bar/​restaurants so you can easily pop over to one of them for a drink or a bite and they’re both open pretty late. Also, free Wi-​Fi which is a pretty much a standard but it’s still a nice perk.

dated building but clean and updated inside… staff is friendly… room seemed to be cold and had fan running all night… could not seem to turn it off.

[PREAMBLE: So, as a consultant and weekly traveler, I typically review each hotel I stay in for at least a few weeks. To provide a little background, I am Starwood Platinum, Marriott Gold, and Hilton Gold, so I expect to be treated well anytime I stay at one of their properties.]
The SETTING — weekly stays over the past two months
The VIBE: 2 Stars — Obviously I have never been a fan of the lower-​end hotels. This was recently remodeled and has a cleaner feel to it, but other than that, the «cheap» feeling is constant. Normally, my rating would be higher since «you get what you pay for» but due to the lack of competition in Willow Grove, our «corporate rate» is $ 179/​night. Inadequate «fitness» facility, no room service, NOT a good deal…
The SERVICE: 3 Stars — all of the staff is perfectly kind and accommodating of minor special requests. The reason they are not rated higher is that they don’t remember what we like (which newspaper we want each morning, low floor/​high floor, near/​far from elevator) and we are one of only two small groups staying here consistently. After 8+ weeks, staff should know…
The ROOM: 2 Stars — No central air (cruddy side unit similar to the Sheraton Four Points), no mini-​bar/​fridge, extremely thin walls (surprising considering the remodel) that often allow me to hear the person next door, but the bed IS comfortable.
The Bottom Line — Not much I can do about it, but if you have choices while staying in this area, I’d recommend looking into them unless you get a much better price…

Stayed here for two nights on business.
Customer service was stellar. I mean absolutely great, from reception, to events, to housekeeping.
The room was comfy and clean, especially the bed.
The lobby is very inviting and attractive, with a great place to watch a game with a small group. They have snacks available for purchase any time, including beer.
No fridge in the room :-(
Bathroom was clean and everything worked properly. Nice shower. Great shampoo and conditioner. I know that’s a small thing, but they have Paul Mitchell, not cheapo stuff.
The location is super convenient, just off the major highway, but far enough that you don’t hear it. Close to gas, two cool tap houses, and just a few blocks from Walmart and other shopping.
Great place to stay for business.

Had the tomato mozzarella flatbread from the Bistro and it hit the spot! Wasn’t made with fresh mozzarella but definitely would have it again! The Hotel is newly remodeled and located in a very short walking distance to two bar/​restaurants. Would stay here again.

This hotel was recently remodeled and is generally nice. The room was on the small size for a Courtyard but my big complaint about this place is the paper thin walls. When housekeeping was in the next couple rooms I could easily hear them slamming lids and cleaning in general. Worse, though, is that I could hear my neighbor just having a regular conversation through the walls. A cough from the next room was very clearly heard as though it was in my bathroom.
The constant thumping noise and overheard conversation through the walls is enough to ensure that I will not be back.
If you want to sleep, this is probably not a great option.

This is one of the Courtyard Hotels that actually contains a central courtyard. Many of the rooms are ringed around the pool in the center of building. It can be both very nice and very annoying depending on whether you want to be part of the group by the pool or just want them to shut-​up so you can get some sleep.
The hotel is right across from the Willow Grove exit off of the PA Turnpike which makes it convenient for travelers.
The rooms are pretty standard sized and were very clean. The pricing is also average.
It is the best option if you’re looking for a hotel in the immediate area.

I am seriously not kidding when I tell you that I came here with my (now) husband when we were dating and could absolutely not get any privacy.
We stayed for one night only — maybe 6 hours really — and found the room to be clean and comfortable.
Don’t ask, don’t tell.

Another town, another Courtyard. Convenient to a family event that we attended in Bucks County in July. The hotel room was clean and the staff were pleasant. The breakfast served was the same cookie cutter stuff served all over the country. Nothing out of ordinary… served its purpose for the family weekend.
Biggest complaint: the pillow were way too ‘poofy.’ I like flatter pillow and the ones provided were too uncomfortable for my little old noggin.

The rooms are neat and clean like any Courtyard. Staff were usually nice during both my stays. I got the room I requested for. There was a lot of construction at the times I visited, so i got a room away from the construction noise. Small workout place. Breakfast was not free when i stayed both times last year. There was a pool (if I am not mistaken).
Free coffee/​tea in the lobby 24 hrs. Free computer /​internet access in the lobby (30 minute blocks). The only reason for 3 star is that the location of this place is weird in terms of getting to it from the turnpike exit. Its hard to just turn left into the hotel on 611 Old york road. So, sometimes you have to go a little north and then make a U-​turn to get back. There are places to eat nearby (not that good ones). There is a starbucks in walking distance. I paid about 130 $ a night.