Shaw’s

What kind of supermarket only has two checkouts open between 5 and 6 on weeknights? I wasn’t the only one who told the four employees hanging out at the front end that they needed more open registers before abandoning the carts and leaving for a competitor.

The sale price (mix ‘n’ match) did not come up when scanned. The front end person with the key did not just override it and I had to ask for the manager. The manager, instead of just apologizing and correcting the prices, got aggravated when I complained the computers should be programmed properly. Geez, sorry for pointing out that you’re the manager and get to listen to complaints from some very upset customers. Hey, Josh, this is the second time in a row I bought mix ‘n’ match sales items and not all of them came up with the right price. You lost a $ 30 sale today to Hannaford’s across the street.

Normally I don’t bother reviewing food chains. However lately Shaws has impressed me with their customer service and they even god rid of their annoying savings card! Thank god! Less clutter in my wallet!
As I said above customer service at this location has been GREAT! No complaints at all. All of the employees have been great to deal with. If I have a question on where to find the item not only do they tell me where it is but they even bring me to it! That tells me customers come first. That is how it should be!
Item selection here is also pretty good. I try and get items that have less sodium to be a little bit more of the «healthy» side of things! I have been able to find low sodium bread, meats and even pasta sauce! This is a huge plus for me. The produce has even been better as of late. But that could be the season too.
So where do they lose a star? Well really it would be a half star! Its simple. Pricing. Like any other major chain store they have better sales then its competitor on certain things. While Hannafords well sell the opposite items for a little bit cheaper. BUT they would gain a half star for getting rid of that annoying savings card. In our day and age the card holds NO spot anymore. So thumbs up to Shaw’s for going in the right direction!
So this Shaws has now over taken the spot for my «normal» grocery store. They offer great customer service and the company as a whole has made some great changes! Lets hope they continue down this path!
(Really its a 4.5 stars. Unilocal only limits use to full stars sadly.)

I tend to split my grocery shopping between Shaw’s and Hannaford across the street. While Shaws has the best selection of dry goods of any of the area supermarkets, their produce section is the only area that is lacking in terms of quality.
Checkout wait times are low, and the store is pretty clean. I haven’t done any price comparisons, but I think that might be one of the reasons it tends to be less packed than other stores.

Me: «Wow, these medications are expensive»
Osco lady: «Well, insurance is a wonderful thing»
No shit. You think I enjoy paying $ 200 for this? If I could get it through an insurance plan I would, but you rubbing my face in it doesn’t make my medications and cheaper.

The employees at this Osco pharmacy are ALWAYS nice and friendly. It’s the only reason I drive out of my way to use this drug counter for my prescriptions. There was one time where they took my name wrong from the prescription which required some re-​work but they apologized up and down for the error and hooked me up with the prescription quickly.

We visited Shaw’s on our first night in Vermont to load up on drinks and snacks. This place was very clean and well-​organized, and they had tons of Fresca! Yay! Seems like a nice grocery store.