Absolute dissapointment. Made the appointment for Andrew to come out to look at pruning 2 trees. They gave me a 2 hour window timeframe and I did not hear from him until 15 minutes before the end of the 2 hours. He arrived and could not even provide an estimate on the spot. He said he would email me the quote at the end of the week. I received the emailed quote 1 week later(remind you this is for 2 trees) and then to see his price of $ 480! What a rip-off and waste of time this turned out to be.