Lombardo’s Tent & Equipment Rental Svc

Never, ever again will I rent from these people. Rude is an understatement. They forgot items that we had paid for and expected us to drive down an hour away to pick them up. The owner, Rick, said he felt bad about forgetting lights and linens so he said that anything else we needed that he had on the truck he would leave for us at no charge. Well, after he left we walked across the dance floor that they had set up to find out that it was not put together properly and they set it up in such a way that it took up most of the tent where people were supposed to be eating and had exposed plywood all along the front. We called them back to tell them that part of the middle was sinking because they had not put proper bracing under it and it needed to be moved.
Then came the attitude full blown from him, but Rick agreed to come up and fix the dance floor and when he got there he said he would move part of the dance floor and then the groom-​to-​be helped him do it. He brought the linens and lights with him that he had forgotten to save us a trip and we thanked him profusely and fed him dinner with us at the reception dinner. He did not however leave us enough side walls to cover the rest of the tent which he was supposed to. I offered to pay for the extras and he
Said, «no, I’m just thankful that you were patient with what happened.»
Well, because of the lack of proper siding left, needless to say, when it poured like a monsoon for the wedding, we had to move everything into the larger tent because the smaller tent became flooded and everything was soaked from having not enough sides attached to protect everything.
Today Rick and his crew showed up to pick up the tent. He accused us of not returning tent side walls — the same side walls that he never brought. He also handed me another invoice for $ 1,600 stating that he had changed his mind and was charging us anyway for the things he left for us because he had to drive back up here to fix the floor even though «it was not our fault.» We had several words in the yard and despite his promises, despite the fact that my future son in law helped him fix his mistake with the dance floor — when I asked him if he was seriously going to change me for things he offered to let us use free of charge he looked at me, took a drag off of his cigarette and said «yeah and I could charge you for extra work on the dance floor.» I was livid, told him I was leaving this review and would never recommend their services to which he said «oh well.»
I went inside and compared invoices for the prior one he had left and the new one he demanded payment for — and it was a duplicate of the original that he had already been paid for plus an extra 500 for items we were not supposed to be charged for. I wrote him a check for the difference between the two. THEN he had the nerve to come to the door stating to me «would you mind explaining what you are trying to pull with this check?» I pulled out the original invoice which clearly stated «paid» and the check number for the full payment I already gave them when they originally set up the tents. I informed him that this new check was for the difference and how dare he try to pull off getting paid double for the same items. He became very sheepish and left the porch.
Very shady, very unethical, very dishonest. Beware! They will charge you for items they did not bring. We had to wash many of the linens that he left because they were dirty and stained but we were still charged for them. The linens were all different sizes for the same size buffet tables. Some of the tent sides were ripped and filthy and several of the lights did not work.
Horrible, horrible, horrible experience for our daughters wedding. I would spend more money elsewhere with other companies. I would like to say you get what you pay for but in this case, even that does not apply. RENTER BEWARE!