GWC Warranty

SCAM! Don’t buy any warranty from GWC. Got check engine light due to faulty turbo solenoid, two oil leaks and bad battery on my 2011 BMW 335i. They rejected all the claims. Spent $ 2k on this warranty and it’s useless. What a waste of money. And rude customer service. Don’t do business with them!

GWC Warranty Corporation is one of the worst companies. They will ask for your money, but when it comes down to them paying for the things you bought the warranty for, they will do the very minimum and even for that you will have to fight for and still come out of your pockets.
To me GWC Warranty Corporation is a fraudulent company, which is hidden behind small prints and misleading explanations and sales techniques.
Here are some sites where I found ways to get some info/​help. I hope that it can help you too when you have some issues with them.
And the BBB –

This argument cannot be broken. GWC is a bad company. I am in management in the vehicle industry for one of the largest vehicle start ups in the US. It is going to be my pleasure to bash GWC anytime that I can.
Shocks and related components are a «maintenance item»? No, they’re not.
Shock solenoids need replacement when they break or stop working. Shock solenoids are not a maintenance item.
Similar to other items you agree are not maintenance items:
Transmissions need replacement when they break or stop working. Transmissions are not a maintenance item.
Engines needs repair or replacement when they break or stop working. Engines are not a maintenance item.
Air conditioning units need replacement when the break or stop working. Air conditioning units are not a maintenance item.
These are maintenance items:
Oil gets used and burns; an oil change is a maintenance item
Air filters get dirty; an air filter replacement is a maintenance item
Engine fluids run out; engine fluids are maintenance items
Tires wear differently and wheels get out of balance; rotating and balancing tires are maintenance items
Brake pads wear down; brake pads are a maintenance item
Tires wear down; tires are maintenance items

Shop service advisor chiming in. These people are absolute crooks; they pay for the cheapest parts (hint: used or chinese), screw the repair facilities out of money and try their very best to weasel their way out of responsibility. This IF they even approve the claim. It’s Russian roulette with this company and the customer suffers. There’s a special place in hell for these people.

I currently have my 2011 BMW M3 vehicle in the BMW dealership for repairs and was told by GWC, Gerry Claims Manager excuses on what many reasons why my vehicle is getting these fault codes instead of providing the service one would expect, in fact he did not even tell me his name until I had asked he did not provide his last name but gave me his extension number.
The dealer is already telling their inspector what the problem is and they are refusing to authorize repairs on my DSC fault because the fault has been cleared already. The GWC is claiming multiple excuses of what this problem could be and refuses to see the obvious. This warranty is suppose to be a «No worries just drive» mantra but they obviously don’t care if I get into an accident because my stability control «seems» to be working now.
I would give this a NO Star but there is no choice but 1.
DO NOT buy this warranty, mine was the Ultra package which supposed to cover beyond what is covered as new with zero deductible but it will end up that I will pay thousands of dollars as not all labor cost and issues will be covered. I will be taking this to court and the Consumer Affairs as well as the Better Business Bureau. Be careful not to make the same mistake I did.
Their brochure and advertisement is fraud. You will not be able to take this to any facility of your choice and expect your coverage to actually be no worries.
Check all the reviews on this company it is terrible.

Okay let’s discuss this. I buy a car and the warranty costs $ 1800.00. This is my third used car this year. Not one cost more than $ 900!!. I bought a lemon. I want my money back right? this company stated its against NYS law to do so unless my car is destroyed or stolen. uhm no. That’s a lie. Lol So anyways I reported them to BBB and contacted the dealer, the sale for the warranty wasn’t supposed to be processed and wasn’t at the time I asked for it to not be which was within days of purchase. Anyways I received a check finally after a lot of headaches and for how much? $ 840. The dealer kept the rest for commissions, no warranty company is like this!!! Freakin con artist salesman and con artist warranty company. Previously I had bought a car in Brooklyn n the car was perfect and the warranty was refunded 100% not this bullshit. He made absolutely nothing off of it and everything cost what it did. Not an ounce of bs. And that was in Brooklyn, where you would expect to be swindled.
This is an aftermarket warranty!!! Aka scam

I’m a repair shop owner and tried to make a claim for my customer. All three parts failed are under warranty but everything denied. So rude, even I got threatened by the person at claim dept. This is a real bad business run by bad people. Stay away from this company.

I very rarely write reviews. I am self employed so I tend to be more patient with businesses as I know how difficult it can be to run one. That being said, this place is a scam. I also want to remind people that this is not an insurance. I purchased the warranty through the used car dealer and was told, as their motto reads, «no worries, just drive». I had it for three years. In the first year I had an issue with the control arm, a part that was completely covered by the warranty. The rule is the auto mechanic must call GWC to make sure the part is covered and get the go ahead to do the work. When I gave my auto mechanic the warranty he laughed and said «good luck getting anything». That was the first red flag. He went on to say that they deny everything. I was hopeful because I had called GWC that morning to make sure the part was covered and they said it was. The mechanic called GWC and then called me back and said the work was denied. I asked him why and he said that when GWC asked him what was wrong with the control arm he said «it is just old and rusted.» So, although this is a part completely covered by the warranty, since there was rust on it they didn’t have to pay it.
The same thing happened with two other parts that were covered as listed. The second part was another part covered by warranty. GWC denied the claim because the part that broke was connected to another part and all three would have to be replaced. So, if a part that is covered connects to another part of the car, they don’t have to cover it. I took my car to several dealers to get fixed as I moved and each dealer said that this company comes up with bogus reasons to deny every claim. The last dealer I brought my car to said that they will not accept GWC. When I asked why they said there are two reasons. First, they said that GWC denies most claims. Second, the dealer told me that they used to accept GWC but on the few claims that they agreed to pay, they would only pay for the cheapest parts from China to be put in the car. The dealer said that they didn’t want to get a bad reputation for putting in the cheap parts. They said the cheap part would only last a year or two and then have to be fixed again.
I am now in the process of contacting an attorney and the attorney general’s office to get some type of resolution.
The total amount of repairs on my car in the three years of the warranty was around $ 1300. I paid $ 800 for the warranty. They denied all three claims. All three claims were for parts that were guaranteed to be covered, no questions asked.

I hate to even give this place one star. My husband and I purchased a used vehicle from a Harrisburg dealership and we were sold a GWC warranty at the time. Since we’ve purchased the vehicle, it’s spent more time giving us issues & leaving us sit than anything.
We’ve attempted to take it back to the dealer & deal with GWC several times now & the dealership told us after the last time it has no idea what was wrong with the vehicle and suggested we take it elsewhere. Really helpful. Of course none of the suspected issues the vehicle might have are covered by the $ 1800 warranty we bought! When I called today & asked about getting a refund since the warranty is pointless, the response I got from GWC was not unless the vehicle is deemed a total loss or repossessed. So even if we trade it in we can’t get a refund? No, we can not. She said its in the contract we signed. We never even received any copy of any contract. So much for wanting to take care of the consumer. Do NOT buy a warranty from this place unless you have no problem wasting a couple thousand dollars.

I am the kind of person that is more apt to review something when I am unhappy but in this case, I need to give GWC a thumbs up amid all the complaints. I have a deisel truck which is very expensive to repair. Since I had it, the power extend mirrors went bad. GWC paid $ 2400 to replace them. (Dealer only part a $ 1k each mirror) I paid deductible and tax for the repair. I also had a slight transfer case leak. The GA pump wore a hole in the case which would require a new case, pump and some specialty tools to fix. GWC not only paid for the repair but paid for an upgrade kit and the specialty tool to fix it. The upgrade kit fixes a known problem with the case but they last 100k miles without the upgrade. That repair was $ 1200. Again I paid tax and the deductible. Most recently the power windows on the front doors slowed and then stopped working. The paid for the motors, regulators and labor. Again I paid for the tax and deductible. The repair would have been $ 500 with labor. There were two things they said no to. One was a small valve cover leak and the other was a fuel leak so it’s not been all roses. The thing is, those things ARE excluded so how can I complain? I should mention the truck is 12 years old. I am not sure how many companies would pay out thousands of dollars on a 12 year old vehicle (it’s in great shape with low miles). I would totally recommend GWC to friends and family.

Not really an update but just wanted to mention again how much of a shit company GWC is! Thanks for leaving my clients and I in the rear view.

If you see a positive review from this company it is most likely a phony review. I have a car warranty that has a $ 100 deductible. The total cost to replace the condenser was $ 446. They paid less than $ 149. I paid almost $ 300. Even though the freon needed to be drained for the repair, they don’t pay for the replacement freon. Even though they pay for the part, they don’t pay for the sales tax for the part. they only paid ¹⁄₃ of the labor cost because, 1) They didn’t like the amount charged and 2) The dealer would be penalized since more claims have been filed then premiums paid. I’ve had after market car warranties before. They have ALWAYS covered the costs over the deductible. This company works very hard to cover as little as possible.

I am not one to not give credit where credit is due. So let’s start this by saying I spent $ 2200 on this warranty with my user car I bought at the beginning of June 2015. The car after 2 wks starting flashing some lights, which unto it self was a little discouraging but I chalked it up to buying used and not really having a mechanic look at it before buying. With that being said I had to employ the use of my warranty from gwc I had read a lot of bad reviews and had one really bad issue that put me off and wanting a return on my investment which my dealer was well aware of and was going to help me with getting a refund but they put me in touch with the GWC rep from the area who assured me I would be taken care of. To make a long story short I took my car in and bam after one day GWC approved the claim and I got my car back repaired. So I am thankful for that much.
What I will say about my bad experience is the same as what most people will say and that is that the customer service reps they have working for them in there phone in dept are not the best and are a bit rude. If you can get past this at the end of the day you should be good to go. Warranty companies are hit or miss for the most part but when buying used I highly suggest it, I save $ 700 bucks because of it and right there that’s a third of my investment.
Will update if I have any more issues

4 years later and I still can’t get over how I spent $ 2500 for something I could never use. This company is a flat out scam. Nothing will be covered unless you complain and contact your states attorney general and or lawyer.
Please, run as far as you can and don’t believe the sales pitch. Keep in mind your in the moment of you car purchase and they make you feel like your getting piece on mind, when in fact you getting the complete opposite.
Please don’t invest money in this, we work hard for our money and this company works to steal it. This company is truly heartless.

Please run from these people. They make the Fidelis scam really look like charity
I am a father of 3 girls bought a policy from here in not rich but they totally totally squeezed me every month for the payments and even the smallest measly repairs will not be paid for let alone the heavy ones. I asked what will be paid for if it breaks can I have the list the sales person promised me when they sold me the policy. They said no we do not give that list out. Or provide you with any repairs we might feel like making.
Super rude super unprofessional Do these people understand we are living in the age of the review ?
Please don’t make my mistake