Rite Aid

Omg! The worst service ever! The pharmacy is a joke! We are new in the area this store is less than a mile away. How convenient so we thought The 1^st time they only gave us half of the medz and had to wait 2 days for the other half. The 2^nd time we went to get medz for my diabetic father and I’ll be damaged they were playing with that script too 3 days and still had to go and get the script from them bc they had no clue. All the while people are there trying to get there script fill or picked up and nothing but excuses for those poor people too. SHAME on them for playing with people’s medz like that! Employees there are good for one thing and one thing only SHADOW BOXING!

Worst Rite aid. I live close to here and always go to CVS. I changed my prescriptions and only go when I give in to the kids that want ice-​cream.
Even a quick stop for ice-​cream is a negative experience. The cashiers are rude, no communication at all. Not even eye contact.
There store is poorly stocked. Boxes every where and you have to make sure they ring up the right prices. Twice I have over paid for random things.
This place sucks.

I used to be a big fan of rite aid, but I think as a chain they are really going down hill. First of all, I’ve been in 3 or 4 different times trying to pick up medications for me and my wife. Every time they have been out of diet pepsi. How do you not stock that? The pharmacy is equally as useless. There are always 3 or 4 people working and only one working a register. That person has to take care of both the in store customers and the drive through. Each time I’ve been in here the wait has been horrendous for prescriptions I had refilled online.
The final straw was tonight when I went with my wife to pick up some prescription cough syrup. We went through the drive through because she wasn’t feeling well. There were 3 cars in front of us. We sat there for 15 min and not one car had moved. We gave up and will try again tomorrow. I will be transferring my prescriptions to another pharmacy. This place is a joke.

Andrew in the photo department is one of the most helpful employees I’ve encountered anywhere. I called in absolute frustration after the rite aid on lakeshore… failed, to say the least. He was very understanding and did all he could to mend the situation and get me on my way! Little father of a drive but will definitely be coming here from now on!

If I could give it negative I would. My husband got into an accident today and had a very swollen face and broke his sinus wall. Well he walked into the store to go to the pharmacy and was LAUGHED AT by employees!!! WTF??? Who in customer service laughs at a customer?!? Beyond BEYOND unacceptable. My husband is already embarrassed enough. Ugh I wish I was with him… I would’ve given them something worse than a black eye.

This is my favorite store in the world. its very close to where I work. all the staff there are so helpful and call me by name when I come in. they make me very happy and I love spending a lot of money there. you friend D.

Came here on Mother’s day at night with the family to get some ice cream. The guy working the ice cream counter was super nice and helpful!
The double scoop cones are $ 2 or $ 2.50 I believe but it’s a deal! Because the guy really gave about four scoops! (would put a scoop of your first flavor, then another half scoop of it. Then repeat with the second flavor!)
And did I mention the ice cream was delicious?! Will probably be coming back within the next few days.

After having terrible service at another pharmacy, I used the drive through pharmacy at this Rite Aid twice, and I love it! I don’t have health insurance (instead, we are part of a medical sharing group which excludes prescription meds.) I use a free discount card, and both times I’ve dropped off prescriptions, the pharmacists have offered to to look up my card’s discount and Rite Aid’s discount for those w/​out insurance, and to charge whichever one is less. Two different employees did this on separate occasions; these rxs were for my child and I never had to wait more than 15 – 20 minutes for the rx to be filled.

always nice ppl

I live close to this Rite Aid so this is the one I go to for my prescriptions. I have never met more incompetent employees in a Pharmacy. The Pharmacist obviously hates his job. Every time I go in there they are either grumpy or not helpful. There are one or two ladies who are helpful. Otherwise I get blank stares, grunts and no help.
Example #1. Saturday morning I rang in a prescription. The guy said it would be in by Tuesday. So Tuesday morning I’m there at 8am before work to pick up my prescription. No prescription. Great. So I’m late for work and still have no RX. The lady said «oh, come back at 4pm». She said prescriptions arrive by 4pm. It would have been nice if the guy had told me that on the phone!
Example #2. Saturday when I rang up the guy left me on hold for 10 minutes. I hung up and rang back. I asked the guy what happened. «Oh, sorry I forgot to pick up the phone».
Example #3. I asked the pharmacist which OTC medication I should use for said ailment. He grunted, gave me a look and waved to a section of the store to look at. Not helpful when there are hundreds of types of pills in that section of the store!
I have had so many problems at this pharmacy. I only go here because its close to home. They really need to up the ante though and have some training sessions and get a nicer pharmacist. Its a pharmacist’s job to care about people! This pharmacist is consistently grumpy! Some of the kids who work there are clueless.

My favorite Rite Aid and «go to» drug store in the area. The ice cream area is well stocked (isn’t this the most important factor in determining a review about Rite Aid?) and everyone who works there has always been very friendly to us. I’d give a ⁵⁄₅ if they were open ²⁴⁄₇ but I know that’s unrealistic for Murrieta.