Quickertek

I purchased a ucard4 for my older Macbook Pro back in October, 2015. A few days I sent an email asking why it hasn’t been shipped. Donna said that my Gmail last name is different than my correct name (Yes, I did that on purpose). She said she needed to ‘verify’ it was me and that they shipped all of the cards out they had on hand. She said it would ship by the end of November. End of November comes around and I send another email. Donna replies that my order will go out when it was received, bla, bla, bla. It is the middle of January, 2016. I send another email to Donna. No reply this time from her. I called them and I said that I wanted a full refund from the guy who picked up the phone.
I then filed a BBB complaint. Guys, I am NOT the only one that has been robbed here. Yes, robbed! Check out the other complaints at BBB also.

I purchased a product from Quickertek. When I opened the package, the product did not include all the components advertised by Quickertek. I had repeated email exchanges with Quckickertek and I was to be shipped a replacement item. The correct replacement products have yet to arrive. It is now one month since I originally purchased the product. The customer service experience has been disappointing and unprofessional. Buy your products elsewhere.