Whittier Self Storage, RV & Boat Storage

I have had my stuff stored at this location for almost a year now and I am pleased to say I am very satisfied storing my junk here. This place is located in a safe location, And they offer great access hours which is very convenient with my crazy work schedule. Andrea the manager is usually in the office when I stop by to make my payment, she has amazing customer service. I highly recommend this place.

It’s funny how you can pay a company $ 5000 over the last 3 years, and they treat you like shit! Now I have had to deal with the rude ass manager several times now and every time I’ve chosen to take the high road and be polite and courteous. That is until yesterday! I completely lost my head with her. She is highly rude and condescending!
I have had my stuff at this location for over 3 years now and been days late on my unit maybe 3 times. This time they say my card was declined. I let her know that was impossible because I have the money in my account. She then laughed under her breathe and said then why was it declined. That’s about the time I lost it! First off you have no idea who you are talking to! I have worked in customer service for over 25 years! I run a high end Spa with 40 employees under me. If one of my managers EVER spoke out of turn to one of my clients I would FIRE them!
The funny part is that I go in to pay and no one is in the office! WTF this is not the first, second third or fourth time this has happened. It happens very very frequently. I have to pay my bill around their breaks, bathroom visits or whatever the hell it is that they are doing when that door is locked.
Honestly I will probably look for another storage company because I cannot stomach having to give this company another cent of my hard earned money!
P. S. The last manager that ran the store was awesome! Always there and eager to help. I don’t understand why you would downgrade your management. They are a representation of your company.

It’s true that the location is clean and well maintained. And the staff are nice … when they are there. But you never know if they will be there.
We recently had to go retrieve an important item for a family member who had died. We needed it for the burial, so we really didn’t need any additional hassles. We got there around 1:15. We had a problem with our unit and buzzed the office on the intercom. No answer. After waiting for several minutes, we headed to the front only to find out no one would be back until 3pm. Even if they had left seconds before we arrived, they would still have been gone for almost two hours.
I don’t ask much. But if you say that your office is open 9am-​6pm, then it should be open those hours.

This is a great place to use for storing your household goods over the long term. It’s clean, safe to use, in a nice neighborhood. It is conveniently located to where I am living. The staff is knowledgeable, courteous and competent. Easy access up until 9am. So as long as you don’t need access to your storage unit from 9pm to 5 or 6am, no worries. After 6 months of using 2 storage units, I have not had any problems so far. I still see using them for another 6 months.

We know it’s not the Businesses fault but a heads up our unit and many others were broken into this April! Check your stuff people! Be aware. Unfortunately what they stole is irreplaceable.

I originally booked a unit with Whittier Storage because it was close to my home. However now that I have had my unit for several months and have had to access it several times, I am glad that I chose Whittier Storage. First, inside storage units are available and some of those inside storage units are climate-​controlled. The buildings are multi-​level and the elevator has always been in top working order – no squealing or uneven movement. There is always a self-​serve cart for use.
The grounds and the building interiors are very clean. Not only is the gate secured for electronic access but also the buildings are electronically secured.
When I initially booked my unit, I was assisted by Corrina. Her attitude was friendly and professional. As I left the office, she was heading out to clean a recently-​vacated unit.
I set up auto-​pay at my initial visit. However, at the beginning of the second month, I got a phone call to come in and pay my rent before it became late. I said that I had set up auto-​pay. The office person checked my file and discovered that yes, I had intended to set up auto-​pay but it apparently had not been done! She fixed the problem while I was on the line.

I have been with Whittier Self Storage for quite some time now. I honestly recommend this storage facility to anyone. It’s clean and well maintained. The big plus is the customer service. I had a few questions so I called and spoke with Corrina. When she answered the phone she was professional and friendly. She went out of her way to answer my questions and then asked if there was anything else that she could do for me. Thank you Corrina, for the excellent service!

I’ve been renting a 10×30 here since July of last year. I’ve been very satisfied with the professionalism of the staff. The facility is very secure and well lit at night. The facility is very well built and is also very well maintained and kept clean.
I would recommend this facility to my family and friends with out any hesitation.

The manager was nice. They help you out. This place has improved dramatically.