We had a broken roller on a sliding wardrobe door. We called several companies and asked them to come out, but no one wanted to do the work because it was such a small job. Those who said they would come quoted ridiculous prices, presumably hoping that I would decline. We finally called M & M. They sent two workers right away. They looked at the door for no charge. In a day or so we got an estimate from the office: $ 125. I thought that it was reasonable, especially compared to other quotes. In two days the workers returned and fixed the door. It works perfectly. Everyone was prompt, friendly, and competent. I would use them again.
David C.
Tu valoración: 5 Whittier, CA
I almost didn’t call M&M due to a couple of bad reviews, but after trying three other glass and window places(who never even answered their phone at 9:30AM when they were all supposed to be open) I thought I’d give it a shot. So glad I did. Ben answered and gave me a quote for a broken bedroom window, about $ 185 and said if we put in order by 2pm(it was Thursday), should have by the next day(Friday). I hung up, looks for at least one more quote. After trying for hours, I did finally reach two of the other businesses in Whittier/La Mirada area. Both gave similar quotes or at least a range that was in the ball park, but none of them could get my window repaired before Monday. I really didn’t want to deal with a broken window in the bitter cold for a weekend, so called Ben back. His crew was busy by the time I called back, but after I explained my situation, he made sure to find someone who could come and measure before the deadline and had my window in the next day as promised. Ben really went out of his way for pretty small job. In fact, he had to get out of the office himself to help with the install today!!! What a guy. Both Ben and Frank were great during the install. Respectful of the house, kept wiping their shoes at the front door, etc. I hate it when a couple of low ratings effects the total score of a local business. If your not happy, say so, but be fair. I have learned a lesson. You have to give a 3.5 star business a chance, especially if they have a history of happy customers but may have had a bump or two along the way that may have impacted their avg. Thanks Ben, Frank and M&M glass!!! My cold feet appreciate you!
Patrick M.
Tu valoración: 1 Monrovia, CA
Worst place to go to for window glass replacement. The guy first came out, replaced the glass in our broken window, and the put the window back — BACKWARDS. The window didn’t even close all the way nor lock. We called their office and he came back in ten minutes. We told him what the problem was, he supposedly fixed it and then left. I came back to check on the results and no bueno. Seriously? In the end, I fixed it myself. Terrible service. If I pay a company to do the work they should do it right.
Larry S.
Tu valoración: 1 Walnut, CA
I called for a quote. She said she would call me back in 10 min. She never called.
Jay V.
Tu valoración: 5 Yorba Linda, CA
Got a glass piece for my desk. Shopped around and this was the best price. Aracely in customer service was prompt in her follow up and glass looks great.
H C.
Tu valoración: 5 Hacienda Heights, CA
This review is for their customer service. We were looking for a quote on our remodel and Mario came out immediately and gave me a quote. While his prices were fair, our contractor’s recommendation was able to do better. But if we didn’t have another vendor, we would have used M & M.
C S.
Tu valoración: 5 Chula Vista, CA
Fast, professional, courteous service, for very reasonable prices. No price gouging, even during the rush after the March 2014 earthquakes. We lost two oversized windows in the quakes, and Paul and Kevin worked lightning fast to help us out. I highly recommend!
Sam M.
Tu valoración: 5 Whittier, CA
So I needed to get my shops window fixed and I called another window co. But they totally flaked on me and never called to let me know they couldn’t make it out of any thing. I felt like I got stood up hahaha so I went down the list and found these guys I called and they had a guy down here a day later gave us a GREAT quote and we decided to do it. So now out windows fixed and it looks great!!! Really happy with there guys will Definitely be recommending them to friends and family