Hi Top Nails

How can I give –stars to a business? Outside their window it states that fill is only $ 11. I go in and they tell me to sit on station 10. Takes about 15minutes to help me. The lady sits and asks for me to pick a color from the gel options because she can see that I have gel on already. I tell her i dont want gel & her smile fades immediately. She proceeds to do my nails. When shes almost done and ready to paint them she tells me that for gel removal is an extra $ 5. Now, I dont mind paying for something that I can see theyre charging and i said yes to, but when you dont mention it at all & just throw it in once youre almost finished is very bad. I ask her why she did that and she gets nervous & whispers that shes «not» going to charge me. Then she asks if I want to wax. Wait, what? I came in for a fill… never did i ask to get waxed. Now im thinking shes trying to make money from me any way possible. Right before im about to get my nails painted, she says i must pay. This lady starts to THINK how much shes going to charge me. HOW LONG HAVE YOU WORKED HERE? AND HOW DO YOU NOT KNOW HOW MUCH A REGULAR FILL COST? SERIOUSLY? She proceeds to tell me $ 16 PLUS $ 1 for debit. I did not complain just got her to proceed. I just wanted to leave. Right about the time shes done i notice my pinky has a piece of lint on the wet paint. I told her over 5 times & the lady kept acting very confused up until i told her not to worry about it, she says «ok THANK YOU!»
This place needs to go. Or change. Never will i put my foot in this place again

This place deserves no stars but unfortunately i have too worst place ever they can’t even file nails straight totally messed up my nails. You tell the a certain shape and size and you walk out that place with some long and short didn’t end up paying for the shitty fucked up job they did never will I go there again. WORST PLACE EVER!!!

GO TO PAUL, he is amazing. He is the only person I trust with my nails in this area. Great prices as well!

Place is dirty and dusty. like the owner doesnt care. The staff are lazy and rude. talking among themselves in their own language… so you never know if they are talking about you. Don’t go to the male nail guy in front. never thanks you for his tip.smh.ungrateful.

I wish I could give this place no stars. I walked in, I asked for a spa pedi. I was told to pick a color they had off brand cheap nail polish. Some of the bottles were dusty and the shelf was dirty. I was told by a woman who has no clue what personal space means to go to station 10. Station 10 was a manicure table. I explained I wanted a spa pedi. She said the spa chairs don’t work. The place is dirty and nasty. Don’t waste your time, I walked out
I went to The Nail Bar at Laurel Square just east of the Quad shopping center. Nail Bar has gorgeous décor, quality polish and amazing customer service!!!

I was going to give a high review but as I am getting my pedicure which I will say Is going just fine I actually can’t wait to see my toes, the lady, before scrubbing the dread skin off my feet, took the town with my nail trimmings, dead skin and what not and just shook it on the floor by me… EW GROSS… how many other people dead skin and toe fungus am I walking on, regardless of my shoes. so due to the lack of cleanliness I will not be returning here. it is my first time here and last. and I do not recommend anyone to this place…

I just threw money away… The worst gel nails I’ve ever received. She put regular polish on my toes even though I’d requested gel. My nails look horrible the gel doesn’t even go to the sides … My daughter washed her hands once and the gel already pealed!!! Garbage so it’s three hours later… I took my kids swimming and two of the crappy gel nails peeled off in the pool!

Took my daughter for a pedicure and manicure. I got a Pedicure. i should have rolled with my gut feeling (my bad). Lol! The place is an arm pit, i was scared to walk on the filthy carpet after, they tried to over charge. The lady didnt even give me a chance to tip b4 she made a demand for a tip. Oh brother is this place laugh. Nothing was pleasant. The lady workers got to cackling and made me feel like i was in hen house. Did i mention the nasty grimy carpet. I had to say it again. Nasty!!!

Awful worst nail spot I’ve ever been to. They left nail polish all around my toes… I’m a fat girl I can barely reach my toes and even I couldn’t done a better job had I done it myself. They had color match and then the polish didn’t even match and they gave me a hard time about changing the color back to the correct color. I was so displeased that I just said forget it and left with the wing color. That’s just my feet my hands were even worse… Let me just say you can still see the previous nail color still on my hands. Just awful!!!

I’ve given this place more than enough chances over the years, and have had it with them! While most of the staff is nice, some of the workers are just lazy. I’ve made occasional trips since my teen years, and while they have improved their staff by getting rid of the extremely rude workers, I don’t think I’d ever even consider coming here again.
Appearance: The salon is dirty and run down. I usually don’t even step foot into carpeted nail salons, but my experiences here weren’t all too bad in the past so I decided to overlook it. The last few years though, their willingness to keep their salon clean and appealing has obviously become nonexistent. The bathroom is creepy, as well as the back rooms for waxing. The tools, jars for acrylic liquid and powder, gel polish case, etc., is just not cute or even nice to look at, at all.
Pedicures: If you want a simple, SIMPLE pedicure, then stop here. It’s reasonably priced and probably the only service I’d be coming to them for if I really, really had to. BUT, if you ask for a design they’ll give you the ugliest and most outdated looking flower ever without listening to your requests. They’ll even put a diamond without asking you — my biggest pet peeve.
Manicures (Regular): The workers NEVER paint your entire nail. Spots will be missed.
Acrylic: I’m not sure if they’re being cheap or just using old products, but for some reason my nails just don’t feel nice afterwards. It’s hard to explain, but my nails just feel heavy and too thick when I leave, if that makes sense.
Gel: Today I went in for a gel manicure, and the pictures below show how it came out. While it’s not terrible, there are a lot of minor details that they missed and my cuticles became extremely dry right as I got home right now. They don’t have a large array of gel colors to choose from either. The UV light by OPI that they use is dirty as well.
Waxing: I asked for my entire face, and came out with a patch of hair on my forehead that was overlooked, multiple areas on my cheeks/​side that were obviously ignored, and THIN eyebrows after I specifically told her to keep them the width and shape that they were… I’d post pictures but they look that bad.
My fill + gel with full face wax came out to over $ 50, which isn’t bad but way too much to pay for in a dirty and run down salon.
Overall, I guess DO come here if you simply need a mediocre, one color mani pedi that you aren’t too concerned about. Other than that, avoid this place.

The gel manicures are BAD! My mom did her acrylic nails here & were ok, but felt a week later.

I was surprised to see Hi Top only has 1.5 stars, but I think some of these reviews might be outdated and they’ve stepped up their services a bit.
I’ve come here a few times for gel manicures and have always been satisfied with the results. The gel usually lasts me about two weeks, and they’ve always left my nails neat and evenly manicured. They charge an extra dollar if you want to pay with credit card, but it’s still pretty cheap ($ 18). I paid 30 $ total for gel manicure and pedicure.
They’re usually busy when I walk in, but I don’t have to wait long. It’s not a luxurious salon by any means, and the bathroom isn’t maintained very well. But I think their service is worth the price I pay, for not having to wait long and knowing I’ll get a proper manicure. Hopefully they’ll start to attract more business now that they accept credit/​debit, and in turn be able to spruce the place up a bit.

Hi Top Nails is a very cute nail salon at the quad. They finally accept credit card so that’s a plus. They always greet my sister and I with smiles and kind words. The boss is enthusiastic to see us and asks us about out mom and our lives. The nail technicians are really sweet. Among the best acrylic nail workers are Paul and Jenny. Paul makes magic when he applies acrylic nails. He is so meticulous and detailed that the nails are always perfect and straight. His work is exceptional! He is friendly and doesn’t do much unnecessary talk. His nails never lift, chip, or crack despite applying acrylic very thin. I love his nail work.
Jenny is great for manicures and acrylics as well.
If you want gel nails, Mary is you go to gal. She is so meticulous that the gel nails come out perfect. Not a single streak. Her manicures and massages are to die for. She won’t cute you but removes all the dead skin with perfection.
If a great pedicure is what you are looking for T and Selene are the girls you need to make appointments for. Selene is so fantastic with her nail art designs and her attention to ingrown nails. She cleans off the calluses skin very well and takes her time when she is working on you. Along the same lines, T is the best pedicure person a girl can ask for. She will give you an amazing massage on your feet legs and ankles. Her pedicure is slow and so satisfying. She works in your feet and toe nails like no other. She is an expert at ingrown nails and will only cut and dig as far as you ask her too.
Their nail color selection is a bit limited, but their gel nail selection is the best. Their colors are amazing and last for weeks without chipping or pealing like most other places.
This is a humble little nail salon with great people. Very affordable. Don’t expect luxury, they are simple and kind.
Their massage chairs don’t work for pedicures so don’t expect it. :) overall great customer service.

So disappointed with the service! Went in to get a gel french manicure before my vacations and they completely left me in shock. Not only were my nails crooked but the lady who was helping me still left them wet after charging me for her service. I repeatedly told her I was dissatisfied and she ignored me. Do not waste your time or money in this place!!!

STAY AWAY FROM THIS PLACE! They only take cash or checks, 21^st century man! Upgrade! Since I didn’t have cash I had to run over to the Dollar Tree for cash back and they’re soooo desparate for $ 12 that the owner rudely asked me to leave my purse! What the??! Hell no! I left her my car keys. She thought I was gonna run without getting my nails finished and steal $ 12 ?!
They use dirty tools, don’t even have a fan on a hot summer day, and their bathroom is disgusting. Place is just gross. (Can’t believe it took me so long to warn others)

I wish i could give zero. They do not clean their equipment and the lady that did my feet waxed someone else right after and did not wash her hands. The lady claims to have 20 years experience but left my nails awful she destroyed them. I had an ingrown nail and the lady chopped the side of my nail and twisted and pulled. My old shop never did that now it looks deformed. DO NOT WAIST YOUR TIME! They try to rush the process ultimately depriving yourself of relaxation.

So after buying new shoes from Payless we wanted to go to a nail salon, so we asked where the closest nail salon was. Then we walked till we got there.
It was the worse choice I have probably made. After I went I so wish Unilocal added a — rating scale. This is the worse nail salon I have ever been to. So first you walk in there’s a mess inside, and dirty stuff in there.
It looked ok outside but not inside. So I get a pedicure and the lady said the jet chairs are an extra $ 3! So then I go on the regular chair.
It was horrible, I sat down on a cheap, torn, and sealed with tape office chair, really!!! Then the lady brings a box filled with hot water with a bag liner in it!!! Then she starts doing stuff to my feet and she doesn’t look to happy. She was also saying to relax but how do I relax in this messy place!!!
Then I got done and the price was $ 20! Almost the same price as many good salons. Then she didn’t clean the tools, instead she put them in a plastic box. Oh, and to save money they didn’t have lights on.
They didn’t do a great job on top of it. I won’t ever come back or recommend this place.

Not good at all but if you want fast and don’t care about zero customer service you should come here!
The look on their faces says it all!

Horrible!!! Do not get your nails done they do not treat u like customers
The owner is just a huge BiTCH !!! Horrible customer service !! Never ever going back here again! ZERO STARS!

First time customer, they do accept cc and are priced well. For being Reffered to this place I did not check out the reviews which is probably still should of… They cut the side of my foot when using the pomace & my GEL mani looks like crap! I posted pictures (the white looking nails that are really grey). For paying $ 47 (w/​tip cause I’m TOO NICE), I am NOT HAPPY & will never go back!!!
Best of luck to all of you who are regulars here…