Carl’s Jr.

When they make a mistake, they make it seem like it is your fault for asking for it to be made the way you want it. If you ask for your burger to made your way, avoid this location.

I come to this Carl’s Jr/​Green Burrito because it’s the closest one to my house and I like the beef tacos and some other items here. But lately it seems the service is bad, they get the orders wrong, I’ve been charged for guacamole when I asked for it on the side and it came with the taquitos. Today, the root beer was out and I asked the manager or Assistant Manager if she could try the machine behind the counter and she said this one is out too. So she hands me back the cup with the carbonated water and said sorry, I said is someone going to fix it, she said oh I don’t know… so I waited and then I ask her again do you know if it’s going to be fixed… she looks at me like she didn’t know what I was talking about…
Then some other customers go to reach for napkins and the box is empty, I had to go to another table and finally me and the other customer found napkins.:tables are dirty. The tacos were fixed and wrapped like they are so busy and there were only 5 or 6 guest in the whole place… presentation is not a high quality here at this Carl’s Jr, makes people not want to come here.

Came in with my mother quick to kill time before going to my nieces school performance. My mom ordered the bacon cheddar fries and I ordered two spicy chicken sandwiches and a small coffee. The staff was so nice and full of smiles. Made new coffee for me and brought over the cup to our table. Fully accommodating to our needs asked if we wanted anything else when he dropped off our food and of course my mom did asking for ranch. And he brought that over as well. Great service felt as if we were in a restaurant. Thank you

I had such a great experience coming to Carl’s Jr. for a midnight snack. George and Ash provided amazing customer service. I will definitely return because of them. Totally recommend.

Walked up to the counter and was quickly greeted with a friendly associate who asked me to wait a second and within a second he was ready to take my order, my order cam out quickly and correctly, they even remembered the extra bbq sauce! 5 stars for perfect service!

I ordered two plain hamburgers and a medium fri in the drive thru and they asked me to pull around front. I don’t understand how that order could take so long that I hade to wait for it.

Not only are the prices RIDICULOUS and too high for fast food the service sucks too. Run by Hispanics who are rude and don’t speak good English but what’s worse is its owned independently by an indian!!! I went for lunch one day and my combo small size was $ 12.09!!! For fast food? I was like you got to be kidding me I laughed so hard! I rather spend 12 bucks on chilis or red robin, or even ruby’s diner! Another day I went just for the famous $.99 cent spicy chicken sandwich and it was 1.96 absolutely ridiculous especially just being a good ol’ fast food joint. 10 thumbs down!

So I imagine this place to be 24 hours but amazing the workers here are a bunch of lazy no good pieces of s***! I came here for some food at 1am a worker comes out and puts a slippery when we sign in the middle of the entrance of the drive thru so no one can enter! The worker then looks at me and then laughs knowing I can’t enter the drive thru! He then pulls out his cell and walks back in to the restaurant. I then drive around the corner and I see them all sitting there asses of getting paid to do nothing! I’m so going to the corporate office!!!

Just ordered food for our family worth 35 $, and got only half of it. Ridicules!!! All fast food places bitch for bigger pay and yet they can’t handle putting a simple order together! Very upsetting :/​really ruined my day… Have to now order pizza for delivery.

This is probably the last time I come to Carl’s Jr. for a chocolate shake. It literally taste like water down milk! Sick!

Worst customer service ever!!! Have been there multiple times and it never seems to fail that they always get my orders wrong. I don’t know about some people but I don’t like my drinks being shoved at me at the drive through. Nor do I appreciate a response of I don’t know when I ask them which beverage is which.

I wish Unilocal was able to give a –star rating. As mentioned befor they take for ever forget stuff in orders (In my case always the cookies 7x now) I don’t go there unless someone else pays. But I’m done I will not order food from a Carl’s ever again because the way that they treat you as if your another order number! Once your called get out of there store. I would also like to point out at one accession my food was completely wrong (correct on the receipt) and when I called the manager said I’ll write your name on the board in my office come back in and I’ll give you your complete order free. I told her I could not come back due to my lunch break being over she said that’s fine another day. When I show up she says I’m the manager and I didn’t ever say that I asked her to check her board in her office. She stated she would have never said she would give me a correct order for free and never on another day. I walked out and said never again. We even use to spend 70 – 80 $ on office lunches there every week we now go to rubys right next door much better good and people to deal with. :-)

actually it’s 1.5 star…
i don’t eat much in the morning but the $ 1.99 breakfast platter looks so tempting, so i gave it a try.
and oh no! it was the worst food that i ordered. foods are lukewarm the hash brown are soggy and swim in in pool of oil! i tried to finished everything except the hash brown which i shouldn’t. I had stomach cramp and started to vomit an hour after i ate.
the 1.5 star is for the coffee, zero star for the food!

Love this carls jr! Sooo clean and nice new staff I noticed. Definitely go there again!!!

It took 15 minutes to produce one order of fried zucchini at 10:00 at night! I was the only one in the dining room ordering as I saw four cars waiting for the drive-​thru. Big mistake! Those cars and at least two more made it through before I was able to get my one small side order. All I get is a «sorry» without any attempt to compensate for their lack of efficient service.

This carls is slow as dirt! Employees are slow and really don’t seem to give a shit how many people are in line or waiting for their food. Most don’t even speak English. The handicap person was working harder than the rest of the fry pushers…

Zero stars! Don’t come here unless you want to be ripped-​off.
Signage says «Famous Star 2 for $ 4». They’ll charge u full price & when u point out error tell u first that they don’t have that deal anymore. When u ask for mgr he says «u have to tell them when u order»???what restaurant or any establishment requires u to mention a deal thats posted on 2 sides of the bldg when u order at drive thru?
Mgr says «for future reference u have to tell them when u order». WTF ru kidding? In other words if u don’t call us on it we’re gonna rip u off. And even if u do call us on it don’t expect us to apologize. If u have to mention it at the window it better say that somewhere on the sign!
Highly urge u to avoid this place at all costs! BTW at last visit lid was not on coffee completely so popped of when handed to me and poured scalding hot coffee all over my lap!
You’ve been warned!

These guys have horrible service. Every time I go here I only order one item and it always takes forever. The women here look sloppy and have an attitude problem as well. This is including the managers as well. Sadly I have to go to this one still because it’s the closest one to my house.

This could be a TL: DR moment, but f**k it…
A very brave astronaut-​turned-​actor, Neil Armstrong, passed on recently. He is famous for starring in a short fictional trailer about a rocket landing on the moon back in ’69. Much like Star Wars in 1977, the clip was way ahead of its time… very advanced screenshots, graphics and sets… even portrayed the unheard-​of real-​time phone communication from some secret room at NASA to the boys on the moon… shit, back then you couldn’t get real-​time when calling your great-​aunt Gladys in Des Moines! Such forward thinking for a movie made in the free-​love era… Oscar worthy.
My point, you ask?
Fast-​forward 43 years. The other evening I get a phone call from the missus. Turns out after a mentally draining workday, she ordered some food from the drive-​thru at this particular CJ’s and after paying, she absent-​mindedly drove off without taking her bags of food, realizing this only after getting home. Knowing I was driving home 15 minutes behind on the same route, she asked if I could drop in and retrieve said stranded bag of food.
So after about 2 minutes of wondering how the f**k someone could leave without their food, I acquiesced and ducked in. I inquired about my scrum to a certain Monica, who surely did remember the situation and after she and I commiserated on how the f**k someone could leave without their food, she said she would get me a new order and asked for the receipt.
Well obviously, the missus had the receipt and after dutifully reporting this to Monica, she shrugged and said she needed the receipt to give me the already-​paid-​for food, which I understood. So I call the missus and using today’s sci-​fi technology, she texts me a picture of said receipt, which met Monica’s requirements. She re-​does my order and five minutes later, I am sauntering out the door with a spring in my step, amazed at how that old movie could have semi-​predicted this amazing phone technology back in 1969… uh-​MAYY-​zing.
I mean really, can you imagine if we really did land on the moon back in ’69?! Man we’d have a Carl’s Jr in every guddam crater on that big ball of cheese by now.
Great flick. And RIP Neil Armstrong… you were a helluvan actor.

This Carl’s Jr. has a Green Burrito… which is great these days… because who doesn’t want a burrito w/​their Western Bacon?
The Carl’s Jr. side of the business is fine… IMO it’s as Carl’s as you can get – charbroiled, messy burgers that always seem to have too much mayo – I ain’t complaining cuz me loves you mayo!
My review however hinges on the Green Burrito side of the business. I ordered the SUPER NACHOS to-​go the other night and I was hoping to relive my childhood memories. I last had these nachos 8 years ago… and before then I grew up eating at Green Burrito throughout the 90s.
The memory of the nachos was that they were amazing… I loved the way the beans and cheese softened up the chips and how the clean chips next to the flavorful, soggy, ones created the perfect compliment.
My recollection up until the early 2000s was that the onions and guacamole created such a fusion of flavor that when combined w/​the cool sour cream that each and every bite was heavenly.
This time around…
SIGH…
The nachos were very dissatisfying… they tasted like an order of Nachos Bell Grande… terrible
The chips were processed… there was no crunch of flavor to them… the ground beer was EXTREMELY dry… there were no longer any onions, or olives, or any of the more natural veggies… it was literally… dry chips, dry over fried canned beans, processed cheese, gross sour cream and some green, thick crap that attempted to pass as guacamole.
I was shocked… maybe the original GREEN BURRITO only locations (if they still exist) have better Super Nachos…
If you ever had a child hood memory mercilessly ripped out of your heart… then you know how I feel.
It’s almost as bad as finding out Santa and the Easter Bunny ain’t real :(
Come on Carl’s… lets attempt to help the Green Burrito keep some of it’s semi-​authenticity.