Burger King

This Burger King has the BEST whoppers I have ever had in my life. Also the employees are very nice and respectful. The place is always clean and the drive thru moves pretty quickly.

We stopped eating at this BK location a few years ago and thought it was time to give it another chance.
Big mistake.
I got sick after eating only half of a Big King. Messed up my gut for a week. Had to take probiotics to get over it.

Cheaper and way less crowded than Schoops — but for a reason.
This is a tough one. I mean if you only have 2 star expectations, and the place lives up (or down) to those expectations, is it actually a three star place?
I defer to Unilocal’s definitions. Two stars are defined as ‘Meh. I’ve experienced better’. Three stars are defined as ‘A-​OK’. To paraphrase Mr. T, ‘I pity the fool who hasn’t had better than BK!’ And momma didn’t raise no fool.
In Whiting, Schoops is an institution. More expensive sure, but a throwback to the old mom and pops. If you are in some small town somewhere without access to that kind of place — ok I get it — you accept BK. But otherwise, the extra dollar or two is well worth the upgrade. Not to mention the owners of Schoops spend the money they make in Whiting, they don’t distribute their profits as dividends to east coast shareholders.
OK — What does BK Whiting have going for it? Well they have a bbq burger for 1 dollar. They also have some new fries that are crinkly. All that is great, but ultimately even taking into account price, ‘Meh. I’ve experienced better’. Besides that there is a small service issue.
I normally don’t incorporate service into the reviews. But I make exception here simply to make the point about BK and really all fast food — it’s sold at such a high volume and such a low price that service is entirely devoid of care. Good employees can’t do enough to outweigh the acts of imbeciles.
At this particular BK, I ordered a BK bbq burger. The woman looked at me and walked away. 10 minutes later, she returned and asked what I wanted. I thought to myself does the oil or steel plant pollute these waters to the extent that peoples brains are under-​developed?
Nope, she’s just facing a shift trying to run both the drive thru and the front counter at the same time? WTF? What kind of place that cares about service would set that up? Oh yeah — BK = hella corporate. This woman probably handled thousands of dollars in sales over her shift for about .5% of the revenue. In addition to that responsibility she gets to handle orders from two sources while managing all the other employees.
I changed my mind after she asked me again what I wanted (thought it was an omen) so I went for the crinkly fries instead. I hear her ask the guy in back (I suppose the fry guy?) are the crinkly fries up — a loud yes replies. I order and pay. Then I hear a loud, ‘well they are gonna be up cuz I just dropped them’. At this point I knew I was gonna be waiting. But I didn’t care about that.
I kept thinking how impossible it must be to do your job when your support staff are morons. This gent wasn’t a moron because he works in fast food, he’s a moron because she obviously asked because someone ordered it and she wanted to forewarn if there was gonna be a wait (since its fast food and all). If I was a normal customer, the kind who love to find a reason why they are being screwed over, I’m pretty sure she would have had a complaint and some sour words. But I decided my life could stand a few minutes of waiting, even if it was for BK fries.
And then something else happened that made me even more understanding of the pressures of trying to provde ‘customer service’ at this price point. The person who got their food in front of me (incidentally the last of the crinkly fries) brought his entire meal back to the counter after eating half of it and proclaimed ‘it tasted bad’ and he wanted a full refund.
I really wanted to inquire what he expected the food to taste like? Did your dollar burger and dollar fry not meet your lofty one dollar expectations respectively?
But, because the guy looked like he just got paroled, I decided against any action that could be perceived as antagonism. I did muster up the courage to say ‘smells really good’ when she handed over the fries several minutes later while he was fumbling for his receipt, which earned a stare from him I would have feared in a dark alley.
Dude — I wasn’t messing with you. It was the fry guy! The same guy who wronged your dollar fries!
Overall — meh — I’ve had better. And if you’re at this particular BK you can have much better down the street at Schoops.