Mobil

Nasty pump attendants that need to be waken up most of the time. The pumps have a sign saying that they help senior citizens, but experience has taught me that the man in the office would rather NOT be bothered.

Dishonest! I’ve been to this station a couple of times here and there for service. The last time was the last. On a recent weekend day, my less than 2 year old car would not start. Since the lights were working, I didn’t think it was the battery so I asked AAA to tow it to the nearest station. After the station evaluated my car, Fabian, the station manager, said I needed a new battery. It didn’t make sense to me so I questioned why a fairly new car would need the battery replaced, plus the lights and radio still worked. He gave me a spiel about a frigid winter being hard on the battery (he’s changed batteries for younger cars than mine) and it just doesn’t have enough juice to start but enough for lights. I then questioned whether I should bring it to Honda to have them address the battery under warranty. He told me batteries are not covered under Honda warranty and he pointed out — how was I supposed to get there since the car is dead? I thought I didn’t have a choice so I let them change the battery. My brain wasn’t working fast enough to ask if they could just give me a jump, but don’t you think they should have offered that option… if they were honest? After changing the battery, Fabian gave me another spiel about my car not sounding right and asked where I buy gas. He said I should only buy from Mobil because they are properly inspected vs. other stations. He even went on to specifically say the Exxon down the road (which always has cheaper gas) has problems with their gas. I thought Mobil and Exxon were the same company! Whatever! They are obviously desperate and dishonest, taking advantage of an inexperienced female car owner! Totally bad experience. Go there at your own risk!