Big A Detailing

This guy is the worst. Bad customer service. Poor workmanship. Should not take 5 days to detail a car and it still looks like shit. Looks like all the do is smoke pot at the shop. Save your money. Don’t waste it on this bum. Con-​artist.

So I have been going to Big A detailing for year he has been the only one to ever touch any of my cars. first things first this is probably one of the most honest and humble guy’s I have ever met. Now to the good stuff I recently purchased a new preowned car, with preowned cars you expect to have some swirls from previous owners running them they the tunnel wash every week :(I called up big a yesterday said look I got this car I want it to look good the paint is in ok condition but I want excellent.. He said no worries bring it by we’ll take a look and I’ll give you a price. I got her today at 11am and he has been working on it for 6 hours I can’t talk price but I will say I brought it to two shops and the prices were crazy. He is a little far from me now being in plainview but it was really worth the drive. If your looking for Excellent work and great prices please do yourself a favor and make a appointment.

I don’t like writing bad reviews, or any reviews at all. But, I feel compelled to let people know my bad experience here. I was charged top dollar and promised… swirls, scratches etc., will be removed. My car would look brand new. I was told 2 days because he had a big job elsewhere and he was fitting me in. After 2 days I called, no answer, so I left a message. 3 days no response, after several calls finally a response on day 4… car is ready. I swear… his partner washed the car and put a coat of wax on it… and that was it. I was just so happy to get my car back, I didn’t Say a word, I just got out of there as fast as possible. And, he didn’t even clean the engine compartment, which was part of the job. Never again!

I’m so glad I didn’t make the mistake of using this place.
I received a very high estimate for a service and when they found out that I was price shopping similar services with other shops (God forbid!), they refused my business and racially insulted me directly.
Clearly, this shop is run by lunatics and imbeciles.
Be warned, stay away. I’m glad I didn’t have to waste any money on them to learn this myself.

This place is a rip off. I paid for a swirl removal and what I got back is more swirls and hard water spots. This guy also likes talking shit about other detailers when in reality he sucks at detailing and operates this piece of sh** place he calls a business out of the back of a fu**in hut that sits behind a deli in whitestone. He doesnt even do the work he gets his fat azz mexican worker to do the job. I hate this place and avoid it at all costs. His work he puts up on the forums is very deceiving. I paid $ 250 just to get my car back in worse condition!!!

Don’t waste your money here. I got swirls everywhere. For 300 bucks, All I got was some crappy wax jobs. Read how great he was on all the forums but in real life it’s totally different. I specifically ask for paint /​swirl correction like all the post he made. Car looks nothing like his posts. I end up driving to nj to detailer domain. They are the real deal. I dont mind paying for things but dont just take my money and say it’ll be done.

He is so lucky that 1 star is the minimum I can give. If I had it my way, I would give him a 0.
I brought my E46 in on a Friday morning (a few months back) for an evaluation and to see how bad it was. He quickly evaluated it and said it would cost about $ 700 to detail everything from the interior to the exterior (a full body work). I asked him how long it would take for him to go through my car. He said it would take him a minimum of 5 days (next Tuesday) to get it fully cleaned and detailed. I didn’t mind that all because I was under the impression that he perhaps was very detail oriented and that he would not rush the job. It sort of gave me the reassurance I need to proceed with the project, so I gave him the okay.
Guess what!!!
He calls me Saturday afternoon (about 36 hours after I dropped it off) and demands me to pick up my car as soon as possible. I don’t know if he was grumpy or not, but that was not professional whatsoever. I was at work at that time, so I had my girlfriend go by to inspect the car, pay him, and drive it home. As soon as she got there, she calls me immediately with a list of complaints. Andrew (the owner) kept brushing her questions off and was coming up with lame excuses like the lighting isn’t good here. At the end, she paid him and drove it home.
When I got home to inspect the car, one of my head lights was still foggy. My clear coat was destroyed in the front. My car seats had new dark spots.
Overall, NOT WORTH IT!
And here I am today… mad, sour and disappointed about the hype!

I brought in my car for a full detail. I called in advance for an estimate and the guy said $ 150 I also admit that when I brought my car in it looked like shit cause I didn’t wash it for a while also. He saw how dirty it was and said it would cost me 250. After being hesitant i said ok. Andrew promised the car would be done on Saturday, so I tried calling him to see when I could pick up. He didnt answer any of my phone calls so I go to his shop to see what the hell is going on. When I ask him when will my car be done, he nonchalantly says Monday. Without even an apology I leave him to finish his job. Monday rolls around and the car still wasn’t done, Tuesday evening i call again and he says he is still working on it. I show up to the shop and the car looks horrible. It looks like he washed the car and vacuumed and thats it. My leather wasn’t conditioned, my mirrors, windows and dash were dirty and there were stains all over the car. I dont know how a 4 hour job turned into a four day job without a sorry or an explanation. He is very unprofessional and still wanted 250 dollars for the half ass job he did. I would never waste my time and money and take another car there again. He is a complete rip off. He didn’t remove any scratches or swirl marks and kept saying i had over spray on the car and he should have charged me more money. I said to him that you looked at the car and gave me a price now four days later your not done and your full of excuses! I was amazed at how much of an asshole this guy is. Then he tells me to bring to car back so he can finish the job but still wants all the money. I’m not sure how much of an expert this guy is but dirty and over spray are two complete different things.

I brought in my new BMW for an exterior detail. I called in advance for an estimate and the guy said $ 120 if the car had light scratches. Yes I must admit that when I brought my car in, it looked like shit cause I didn’t wash it for a while, but the paint underneath was still good. He saw how dirty it was and said this project will cost $ 300. Being a fool, I said fine, do your magic and make it look new again. Andrew promised the car would be done on Saturday, so when Saturday rolls around I tried calling him to see when I could pick up. He does not answer any of my phone calls so I go to his shop to see what the hell is going on. When I ask him when will my car be done, he nonchalantly says Monday. Without even an apology I leave him to finish his job. On Monday I picked up my car, it looked very nice, but there were still some light swirls, that is ok, cause you can’t get everything out, BUT there was a huge bird shit stain that he never polished out so I had to go back 2 days later to have him remove it. The rims were also pretty dirty.
This was disappointing because I heard from people that Andrew does great work, but maybe now he is sacrificing on quality for quantity.
Not what I was expecting for a $ 300 job.