We just purchased a Riviera Hybrid semi-inground pool from American. We had them place our pool into a hillside on our property, underground. We love it! Mike was fantastic and our installer(also named Mike) was great. Bill came out to check our install once the pool install was complete and show us how to work everything and he was great. I only experienced a few negatives; 1-I was lead to believe when Mike sold me the pool that it would take 1 day to install. Not true. The pool took 3 weeks to install, from the time it was delivered to our home, to the time we could swim in it. Granted some of that was due to the weather, but it also had to do with Mike our installer being over scheduled(my opinion). But Mike kept communication open, he was easy to get in touch with and in the end we have a great pool. 2-Owner Mike ordered us the correct liner, but the manufacturer sent us the wrong liner. Mike corrected the situation by giving us $$ off the liner. So I would recommend American Pool. They have a great store, great pool supplies and Bill the water guy is very helpful. We are hoping to win a free hot tub with the contest they are running right now! Lol, Mike I will be in touch! Thanks again:). Becky A.
Dom P.
Tu valoración: 5 Macungie, PA
Great place to buy a pool! I purchased an in-ground pool and everything went great. Mike helped me a lot to fully understand the entire process and answered all of my questions. He was patient and very knowledgable. The install process went great and his crew was fantastic. I would recommend this place for pool purchase as well as water analysis. Thanks American!!!