Ridgmar Nails and Spa

So disappointed in this salon. I walked in and told them I wanted a fill-​in. The place was empty with their nail techs sitting at their stations texting. They told me to pick a color but the options were very limited. I mean VERY limited. I picked black because it’s the most neutral color they had to offer. I picked a shimmer to go over the black for my ring fingers. They told me to sit at a station where one tech was already at. When I walked up she literally scoffed that she had to service someone. She started complaining in Vietnamese which made me feel really awkward because I was clearly an inconvenance. I sat down and she refused to talk to me as she half way did my fill-​in. Before she painted my nails she said to me «you pay now» and she refused to continue with my mani before I paid. I wish I would have refused because her paint job was atrocious. My middle nail had bubbles (which I pointed out and she said that it would be ok). Once she was done with the the black polish she did not put on a top coat and told me I was ready to go that they were dry. I was very confused because every time I have had my nails done at other places they put a top coat on. So I asked her to check to make sure they were dry. Well she did not. She assured me they were fine. As soon as I got to the car my nails had smudged. I ended up going to target to get the same type black she used and I bought a top coat. When I got home I fixed my nails. I WILL NEVER RETURN. It was unprofessional and dirty on top of all my other complaints.

I stopped by yesterday for eyebrow waxing/​color since this place is on my way home from work. Price was $ 23. I tipped $ 7 to make it even. Looked at my account this morning. Two transactions are pending: 1) $ 23, and 2) $ 25.16. First of all, the wax/​color is sub-​par and secondly, I have to deal with getting them to fix the overcharge. Glad I didn’t get my nails done! No one was there except one customer at the end of the day, which was strange. Now I know why. I won’t be back and will follow-​up if they don’t correct the over-​charge.

I went in on a Monday morning and it was pretty dead, but they still rushed through my mani/​pedi. The color selection wasn’t great and they were rushing me to sit down before I even chose a color. The UV lamp that was used to cure my nails had loose exposed wiring in the cable, and the lamp would turn off randomly because of it. The nail tech kept messing with it to get it to turn back on before eventually looking for another one. Felt like I was going to get electrocuted. My nails were filed into all different shapes, some round, square or altogether lopsided. The gel mani started peeling off within days and my pedi started chipping within days as well. Won’t be back.

I love them, they were so nice to me, I would go again. by the simple fact they were so nice to me. I have never found a place where they were sweet to me and I wasn’t just a «customer»