The Container Store

When I first drove by the store I thought to myself how stupid who needs a container store and then once I’ve stopped in and tried everything out and looked at stuff I realized I am really organized and I absolutely love the idea I shop here at least once a month and I get all my stuff organized in a way that I could have never thought before it is so nice to have a store like this yes it’s pricey but it’s totally worth it if you want to go for the nice stuff they have expensive if you want to go for stuff made of plastic they have that too but I totally recommend stopping in and looking around and organize your life it could start with your spoons forks and knives

There are a few reasons why I’m so enthralled with The Container Store…
They have plastic bins.
And more plastic bins.
But the best part? They freaking have plastic bins in a nice see-​through-​y material for my platform heels. Hell yeah!
Ladies, ladies, I honestly don’t know where else to purchase these handy plastic bins, but here. Could I buy them at my local hardware store? Nope. Because you’ll only get the ‘One Size Fits All’ bin.
But aside from my shoe bin excitement, I want to point out that, customer service is tiptop and not a hair out of place. Container Store has tons of multifunctional and funky products– which gave me some ideas to update my closet arrangement in my second closet. On a smaller scale, I was in search for a few kitchen, office and pantry items, including a straw bin to keep some chachkies. In comes Barbara, offering her assistance, who mentioned The Container Store’s Perks. Girl hooked me up and became a Pop Star instantly. With these perks, you may either receive a percentage discount or a free gift-​and not your habitual, «you-​may-​enter-​to-​win» cockamamie crap. This is the real sh*t.
Truth be told, I’ve become a devoted Container Store-​plastic-​bin-​addict. After all, Container Store keeps my shoes well organized.

Clean, organized, and tempting. An impulse buyer’s Waterloo. But the reason I want to write is to thank the store for making returns easy as can be. I just cancelled a large order with one day’s notice and Hersey — he hadn’t even been involved with the original sale — was so helpful and kind and spent much time going through the steps necessary to cancel the delivery and the installation and making sure that the money owed was credited immediately to my account (this was after one of their outstanding ELFA sales that you will see described in their other reviews on Unilocal). Other places would make you feel guilty or make you take a store credit or –worse– make you take delivery and do your own return. But at the Container Store all customers are always right.

Fantastic service for custom closet design. After spending an arm and a leg at California closets 2 years ago for my apartment walk in, I was shaking in my boots when it was time to get closets designed for a much bigger space. I decided to explore the options at the container store and it happened to be around the time of the 30% off Elfa sale. Man oh man what a score! Bill? (I believe that was his name) helped us map everything out and come up with some really cool designs that work wonders for his and her style closets. It came out to 3k including installation (8 closets) which if you have shopping around you will know that is a STEAL. I felt like I got away with something! The closets came out great, minor issue during installation but it was quickly remedied. Really recommend the closet team here!

After striking out at our local Container Store, we decided to make the trek to Westchester to take advantage of this 30% off closet design sale. (This location isn’t as crowded as the Paramus store, but it’s also open on Sundays, so I guess the crowd can spread out a bit lol.) There was a decent wait for a design consultation with Elfa, but we put our names in & went across the street to the mall to eat while we waited for our text. And after the hour or so? It was definitely worth the wait!
We came prepared with a very detailed and accurate measurement of our closet, and our design consultant Ellen was able to mock it up in the design software to help us visualize what would be the best use of our space. Ellen helped us maximize the use of our oddly-​shaped walk-​in master closet. She patiently guided us through the process of customizing our shelves & hanging storage until we were happy with the result. And considering the 45-​minute drive up to Westchester, I’d do it again for the great service! Thanks Ellen. I can’t wait to start using my brand new closet.

This store confuses me. Everything is made of plastic yet everything is overpriced… for things made out of plastic.

Ordered 6 elfa closets for over $ 6000 total.
Horrible home delivery services. The delivery person was 3 hours late outside if the delivery window. The delivery person dropped over a hundred items i ordered next to my house and refused to bring anything inside the house. Mumbled something about snow and being late to other deliveries.
I don’t know why i still order stuff from them. I have another 5 closets i need to do in the basement. Will probably go elsewhere.
Go to hell, container store!

I wasn’t greeted but my wife was. I believe there are two pauls. The one with the glasses asked if we needed help. Another female employee approached to engage in the conversation which was great. Just the dialect when speaking to me seemed different from others… Much slower, as if She assumed that I had an issue with the English language. Very discouraging from a customers perspective. Stop profiling. Lastly, we were ready to check out and the only thing that I observed was the other Paul– cashier eye f~€~€~€ a customer. He did ask me if I wanted to sign up but he confused me about the whole 15% off. He stated every time I would come in I would receive 15% which is not true than he back tracked. Next time I will bring my undercover video camera glasses and email my experience first hand. Thank you

I’ve gotten two elfa closet systems installed here, both designed by Joe. This guy is amazing and really knows how to design a closet system that works. I came in with a few ideas and wanted to put the shoes on the ground, Joe mentioned that it would be pretty inconvenient especially while holding our child, suggested we put it on top; this makes all the difference in our day to day lives.
Joe even called and followed up to make sure the install went okay the following day, great customer service, and all around genuine person. For our other ones, we’ll only ask for Joe to design it
Thanks man!

This place is great. Not for me so much, but it’ll keep the Mrs. occupied for an afternoon so I can watch the game. :)

If you want to visit a store that offers the most amazing customer service and in-​aisle help, visit TCS. The employees working the aisles are cheery, smiling, and very nice. They are not pushy, on commission, or overbearing. It was a great experience, and although we drove over 90 minutes to get there, we were really glad we did.

I’m an OCO — Obsessive Compulsive Organizer. I need everything to be orderly in my life in the physical, mental and emotional sense.
I’ve always heard about Container Stores but there are none close to where I live. However, one day Unilocaler Ben Y. and I were putzing around New York and stumbled across this store. He immediately made a sharp right turn into the parking lot and we pranced inside.
It’s an OCO’s heaven in there! The store itself is organized to a T. If someone wrote me a check for a grand, I’d spend a lot of it at the Container Store, I can tell you that much.
From packing boxes to stationary organizers and kitchen organizers to toy boxes, you can find every type of organizer here! There are also small «gifty» type of items, too, that aren’t related to containing.
I LOVE THIS PLACE! I can hardly «CONTAIN» my excitement!

These people are clueless and rude, whoever runs it has to be inept. No one cares, no one is trained. I’m sure people that there are qualified people who applied to work there, who are knowledgeable but were probably threatening to the manager & didn’t get hired — -so you are left with the … go elsewhere and look for sales.
Closet elfa people here have made so many mistakes with my friends who used their service-​they are not trained in this store. I hate the fake smiles they give you when you go there.

Some staff members are simply awful. They have a code so that they can talk bad about customers without the customer knowing. They will insult «fat asses» or anyone that they choose to target. The manager needs to pay attention to what the staff members say to each other on their headsets.

Heaven for OCD organizers. Seriously. My brain was exploding the whole time I was in there.
We did actually come here for a reason, and were able to find what we were looking for: three lovely gray stacking recycling bins to replace the college-​esque milk cartons we’d been using for years. I also found mini-​funnels that I had been looking for forever, and an over the door shoe organizer (selected one from among at least 3 or 4 choices).
Generally their stuff moderately priced, furniture and some other items a bit more high end.
There was a bit of a line upon checkout, but it moved quickly.

I have terrible OCD — everything needs to be organized and in its place. I love the container store — it has everything I could possibly need for my organizing tendencies. This store is well organized and well stocked. The order online and pick up service works really well. I ordered something online and was able to pick it up the next day and was in out relatively easily. Staff is helpful.

This place is my crack. I spend what little money I have there to help organize my life. I used to buy boxes from home depot to put stuffed animals in and such but they frequently cracked so I got some more expensive ones from here that have lasted me ages. The first time I ever went here was to get a rolling cart for groceries and thats lasted my family over 7 years with only one fixable break when I loaded it with textbooks.
They have things that will suit every décor and will look great in your home while keeping it organized.

Pros:
— Friendly and helpful staff
— Clearance section
— Next to the mall
Cons:
— None
My Advice:
— Warning! Go there with a LIST! Do not go there without a plan or else you’ll end up buying the entire store.
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The staff here is extremely helpful. I went to The Container Store specifically for a storage solution for my refrigerator. I ended up using clear stackable shoe drawers for my fridge to store things like cheese and sandwich meats, snacks, fruits, etc. Here is the drawer that I bought:
They have tons of cool storage stuff that may be meant for one thing (my shoe drawers for example) that can be used for something else… so long as you’re creative enough to think of a use for it. My only advice is to go to the store with a plan… a list! I can’t stress this enough. Otherwise you’ll get overwhelmed with all the cool stuff that they have that you end up buying more than you need or the entire store for that matter. But other than that… you’ll love this store.

I love the container store. Who’d a thunk that you could make a store that essentially sells boxes. Well containers to be exact. It’s great for home owners, for college students for just about anyone. My last visit here was to purchase little boxes for home made gifts for work.
There’s a parking lot, so parking is never an issue, It’s right off the highway, near 287 and practically across the street from the Westchester Mall. Because it’s not in the Mall, it’s probably often overlooked, but stop by if you need some containers or some inspiration for a good gift (home made cookies in a nice box?)

I try to contain my enthusiasm when I go to The Container Store because they have such a wide and amazing selection of things to put my things in! If it is pink and girlie and has a cover… mine! They offer more than storage tubs but kitchen containers, files, elfa systems, hat boxes. If you need to organize, this is your place. With its own parking lot, TCS is most convenient too.
(NeW!)