Giant

This is normally the go to place to buy the grocery left to complete out grocery list at home. Here normally we get the fruit and other little things. They often have good deals like 15 corns for $ 10 or along those lines. Good variety of fruit. For my doggies we either get their dry food here or at target. Good variety and pieces/​sizes of cakes (more than Safeway). As well as their cupcakes. The only thing is that this is the only place that sells the brand of its food I feed my birdies (parakeet). I normally try to buy two or three when they have some to stock up. It takes them a longgg time to have again. They either don’t have enough or sell out quick. Couple of months ago I was running low on birdies food and Since this is the closest giant I would check every week. Please have more inventory of parakeet food. Love the self checkout.

I don’t normally shop here but found myself in need of little pie tins that I could not find at my usual stops. Giant had every shape and size you could want! I was pleasantly surprised to be in and out if here in about ten minutes:) my home made chicken pot pies are going to be perfect!

I generally like their produce and they offer a better variety and better prices than Safeway, but their lunch offerings are a little on the paltry side.
First off, their tuna is rancid at the sushi counter. They use the frozen stuff they sell in the store and its incredibly low quality, smelly, lean tuna with a horrible frozen texture (mushy, thready). When the sushi hits your mouth the first thing you’ll notice is the smell.
Their lunch salads are large and delicious but i find that they only tend to offer one or two– primarily caesar and cobb. They have sandwiches galore, but unfortunately I am not a sandwich type of gal.

This is my go to market for grocery shopping. Staff is friendly and competent. Store is always clean and I usually find everything thing that I need. Store has a bakery, meat, seafood and deli section. There can be a line depending on the time of day you go but they usually move fairly quickly.

This is where I do my weekly grocering shopping. It’s always crowded. Always. The parking lot is a special kind of hell.
I do like their self-​scanner options and self check-​out lanes. The staff seem to be helpful and prompt at resolving issues that come up in the self check-​out lanes.
I still find their food placement to be odd at times. For example, why not just put all types of beans together in one aisle? Instead, canned beans are in the «rice/​beans/​international foods» aisle and baked beans are with the condiments. Same with the cheese. If you want «fancy cheese,» it’s in the deli. Regular cheese is all the way over on the other side of the store in the dairy section. Also, there is now a little «healthy foods» area near the front of the store with its own frozen foods section. It’s like a little Whole Foods grocery store inside a Giant. So, it requires that extra mental calculus when you’re looking around for a specific item — Do I want the «healthy/​organic» brand or just the «regular» brand? Then answer takes you to two very different places. I guess the store does this on purpose, figuring that the more confusing the layout, the more the customer is forced to roam around the store in search of their items, the more they are likely to make impulse purchases. But still, it’s annoying…

Very friendly and helpful staff. I always find what I need. I even forgot my wallet and the cashier saved my order for me while I drove back home to get my wallet. Love it here

This location is perhaps the worst Giant location I have ever visited. I appreciate having the self-​check out machines, and I know it saves them labor costs. But to get a bag, YOU HAVE TO FIND A STAFF PERSON. They hide their cheap, flimsy bag (good luck getting one not to tear… the paper bags have weak glue and the plastic are too thin) behind some counter. Instead of saving you time, you’re stuck waiting for the one guy who always seems overworked to finally recognize you and get you a bag.
Bad part of town? Large clientele who don’t pay the $ 0.05 bag tax? I really don’t care… that’s not my issue, and I refuse to be treated like a criminal because of what is essentially poor management on Giant’s part. I will never return to this store.

This Wheaton Giant store had quality deals on some of the essential food items that I selected. I was able to get some meal items at a cheap sale price. The cashier did a good job with checking out my order with a positive disposition and enthusiastically meeting my request on how I wanted my groceries bagged.

I wavered between a 3 and 4-​star for this review. This store rates a 3 in every aspect except for the Higi machine. I absolutely love the Higi machine component of the store. Bad part is that the machine has been inoperable for days now, which brings me back to the reason it’s a 3. This store is always busy and congested in the parking lot as well as in the store. Also, this store carries no beer. Sad case.

Be weary, the staff is helpful — but management introduces several measures of racial and criminal profiling to protect assets. There have been a few instances of people simply forgetting a single item in the under carriage of the cart as they walk out and being charged for theft. This is directly from the mouths of some of the supervisors — so… Honestly, it’s a business — but they care much, much more about profit than customer relations. I’ve had to steer clear.

There’s something about the feng shui of this Giant that’s just… off. Maybe it’s one or two aisles too big? For whatever reason, although it has Everything you could imagine needing, I often just can’t bring myself to commit to going there.
Seriously, sometimes I get in the car totally intending to head to this Giant and then find myself headed off towards Safeway or Sniders.
It’s just really hard work getting through so many aisles, making so many choices, and navigating such consistent crowds. Also, the parking lot is crazy. Siigh.

I have never experienced such incompetence in my life. The pharmacy lost my prescription, they are so disorganized and incompetent I had to file a complaint with the MD board of of pharmacies.
I shudder to think that these blithering idiots at that pharmacy are tasked with dispensing federally controlled substances. They make too many careless mistakes, so if perchance you are feeling brave and get your prescription filled at Giant Wheaton, I would check twice to make sure they do not give you the wrong medication.

The store is clean and adequate but nothing to write a 5 star review over (and yes, I do get excited about grocery stores). It has all the basics at what I’m learning are the prices to expect in the area having done a bit of comparison in the few weeks since arriving. They don’t carry a wide variety of the various ethnic items that one might need if you are a foodie but there is also no necessity to do so in this neighborhood where you can find local markets in abundance for anything and everything you may need or want. There was a greeter who almost made it his personal mission to assist me in finding anything I might desire which is a big customer service plus. Checkout was inadequate. They had lines at each of the four lanes they had open at 8 at night a time in a metropolitan area when clearly it is busy based on the attire of those standing in line. The salad bar was already closed for business. I wonder what time they decide the dinner hour is over? The deli/​hot items looked tired to me and unappetizing. There was a good selection of bakery sweets and breads still available at this time of day although no naan or challah etc. Again, I presume that I can get these readily nearby.
That said it is a far cry better than the Safeway that is equidistant from my home in the opposite direction.

We were in Germantown (live in Silver Spring) watching granddaughter’s soccer practice so we decided to grocery shop at the huge Giant up there. Got home and I asked my husband where the $ 17 worth of paper towels were. Ooops, he had never gotten them out from the bottom of the cart. He took the receipt up to Wheaton and explained what happened and they replaced them with no problem. Always have had good customer service at that store.

OK, So I made the mistake of going to the grocery store when I was tired as all get out. So I was setting myself up to forget something.
First things first. This store just opened a couple months ago and is all shiny and new. It’s so clean and I feel like I find great deals on quality products.
Back to the late night shopping experience. Long story short is that I paid $ 97 for my groceries; Nearly forgot to pay for the items in the bottom of the cart; got to the car, loaded my groceries from the top of the cart; realized I didn’t pay for the card for my ungrateful friend; pushed the cart into the stall, went back in to pay for the card (I have a big conscience); got in the car; heard a great song on the radio I will probably never hear again); put my groceries up; la la la…; and went to bed. While lying there, I realized, I forgot something… I left $ 40 worth of stuff including the receipt in the bottom of the cart in the parking lot and the store was now closed.
The shorter short of it is that they let me go back and get everything that I left in the cart, including the emusic prepaid cards. It took a couple phone calls and searching through the database on their part because of the music cards. But they were so kind throughout the process and replaced everything even though it really was my fault for shopping while half sleeping.
Now, that’s customer service!

This store was just remodeled, so I’m giving it another star.