Not only did they forget my extra gravy… they didn’t even put it on my mashed potatoes. I’m breaking up with you, Boston Market.
Andy S.
Tu valoración: 1 Wheaton, IL
I ordered the half chicken meal and that’s what I expected. I know what a chicken consists of and so I have a certain expectation of what half of one entails. I got more of half a dove. Food is my only indulgence so I don’t care what I pay as long as I get something that meets my expectations of value. I love Boston Market but let’s call it like it is: 2 piece dark is what you gave me.
Erin S.
Tu valoración: 1 Bartlett, IL
Ordered food from here last night. My daughter who has a severe peanut allergy had a severe allergic reaction to their food last night. My 5 year old daughter started vomiting uncontrollably. We had to inject her with Epi and take her to the emergency room.
K C.
Tu valoración: 2 Evanston, IL
Drive thru Attentive …in customer service ish… but I really miss the good old days when u didn’t have to ask for napkins…
David K.
Tu valoración: 1 Carol Stream, IL
They didn’t have Chicken Pot Pie’s. Enough said! I went at 6:30pm, you know dinner time. I was in the drive-thru and asked for a chicken pot pie. The lady said sorry they were out of pot pies. I was waiting for the ‘hey were making some now and they won’t be ready for 10 minutes’. Because I would have waited. The only reason I agreed to go to Boston Market was for the pot pie. It’s doesn’t agree with my stomach but I don’t care because it tastes so good. So yeah Boston Market you get 1 star.
Ashley A.
Tu valoración: 1 Westmont, IL
Wow I feel kind of bad giving this place only one star, however, it is totally deserved. I came in here a few days ago with my toddler and my mother. It was lunchtime and my little one needed to eat, like now. So we ended up coming here out of mere convenience due to the fact that our food wouldn’t take as long as a sit down restaurant. I haven’t been to this Boston Market before and it has been a few years since I’ve eaten at one at all. I was really disappointed. We walked in and yes, we were greeted by someone behind the counter; very cheery and nice. Once I saw the food in the display case that was about to become my meal my appetite completely left and I was suddenly not hungry. The food looked old, greasy, and completely unhealthy.(Yes I realize this isn’t a healthy restaurant per se, but man who wants to eat this unappetizing crap?!?) Alas we were already inside so I ordered a meatloaf bowl with two sides to split with my daughter. My mom ended up getting the same exact thing. Our food was brought to our table in just a few minutes and it arrived piping hot. I started to dig in to the bowl and saw a black hair. Ugh. Sigh. Gross. I brought it to the attention of the cashier to who helped me in the first place. He gave me a «Oh sorry, I can replace it.» Yes please because unfortunately I have a toddler who is about to have a meltdown if she doesn’t eat soon. I got a replacement meal of which I looked at before I gave to my daughter to make sure it was hair free. My daughter ate her fill and I kind of took a couple bites to make sure it tasted ok. No manager came by our table to see if everything was ok or to apologize for the incident. I understand some mistakes happen but I ended up paying full price for my meal and a manager didn’t even come by to address the situation and guarantee that they would do everything in their power to make sure this didn’t happen again. Am I ever coming back? A big NOPE.
K L J.
Tu valoración: 2 Brownsboro, AL
It was fine, completely edible, relatively inexpensive, but what happened to the meatloaf? Something must have changed. Used to be the meatloaf was your mom’s meatloaf, or maybe your friend’s mom’s meatloaf, at least. This was TV dinner meatloaf. Darn.
Janine K.
Tu valoración: 4 Lisle, IL
I haven’t had Boston Market in forever and a day, in fact I thought they all closed. I was wrong. This place is a safe bet if you’re looking for a healthy«fast food» kind of place… healthy with a drive thru! Of course, there are some not so healthy options too… but in terms of a decent meal, this is your place! I’m a fan of the whipped sweet potatoes and creamed spinach. I hit up the drive thru right after work and it was a little crowded with the dinner time rush but it went pretty quick and smooth. You can usually score coupons in the Sunday paper so I ended up with a quarter chicken — white meat with two sides and a small corn bread for about $ 7. Can’t go wrong here!
Kevin S.
Tu valoración: 4 Winfield, IL
The Mac and cheese is to die for! Everything on the menu is delicious and tastes fresh. My only complaint is the size of the portions, over the years the amount they give you is less and less. The staff is friendly and do serve you quickly so you never have to wait long for your food.
Jim M.
Tu valoración: 3 Lake Holiday, IL
I live near this location and visit there once a month. The service is average the food is slightly another average. Hot side items from this place can be a hit or miss event. Today I went thru the drive up and ordered a chicken carver sandwich by itself… no combo. I died when she told me $ 7.03 with tax. There is no way this sandwich is worth that. The amount of chicken was not enough to give me a bite full of chicken all the way through. I will never order this again, plus it’s 750 calories and 34g of fat. Kfc is a better deal for less money. Be prepared for sticker shock when you finish ordering for your entire family. 3 stars tops
Amanda S.
Tu valoración: 4 Naperville, IL
So, seriously. I haven’t had Boston Market in like 20 years. I really don’t think that’s an exaggeration. Walking in, the staff was SO friendly. Everyone said hello, made small talk, offered samples, cleaned the tables. Excellent customer service! My bf and I shared a meal since neither of us was super hungry. There are tons of combinations you can get but we split a half chicken since he likes the white and I like the dark meat. It worked out perfectly. We were able to get two sides and it included cornbread. We got the steamed veggies, which were very good and the creamed spinach, surprisingly delightful. I didn’t have high expectations for that, but if you like spinach, that should be a must have! The cornbread was delicious, and the perfect size! With all that food and a drink, it came out to $ 12 but let’s be honest, chicken isn’t cheap. I loved the flavor of the chicken. Our receipt printed a BOGO offer for this Saturday. I’m not sure if I’ll make it back for that, but in the future I’ll look for coupons BEFORE going in. I could see this being a great alternative to take-out.
Scotty T.
Tu valoración: 4 Wheaton, IL
I don’t feel like Boston Market everyday. But sometimes just some plain only American comfort food is nice! There’s not much to say if you’ve ever been to this chain before. Expect middle quality food, and cornbread on the side. Service wise, I give this location a thumbs up. I’ve never had my order mixed up, and they are pretty fast. One thing to note is that the parking lot is always busy, since it’s shared with lots of other stores at a major intersection. Another is that the bathroom here is shared with the Einstein bagels in the same building on the other side of a wall. But usually I drive through. It’s faster than McDonalds at lunch hour, and the food is a little better, if heavier. Final note. If you want my meal recommendation, it’s the meatloaf with tomato sauce and double stuffing on the side. Or the chicken pot pie. Or both, if it’s a fat day.
Bruce K.
Tu valoración: 3 Charlotte, NC
Popped in for one of their chicken carver sandwiches, which came with chips and a drink. It was freezing cold and very windy, so the drive through was a little backed up. Staff was friendly and conversational. My lunch order only took a couple of minutes. Inside, busy with most of the tables occupied at lunch time. That’s a good sign, right? I took my sandwich to go, unwrapping and enjoying it back at my desk. I only found one bone in there — about two inches long. So be warned.
Brad V.
Tu valoración: 2 Wheaton, IL
I’ve been going to this Boston Market for a few years now. I’m lowering the number of stars. Not because the food is bad. And not because of the employees. I’m lowering the number of stars because the drive-thru TAKESFOREVER! We always get take-out via the drive-thru. Almost every time I go, I end up waiting at least 5 – 10 minutes. One time I waited more than 20 minutes. There’s not even a long line. If just 2 or 3 cars are ahead of me, I know to get comfortable and open up my favorite iPhone game because I’ll be sitting there a while. I should add that I don’t blame the employees for this. The girl that is usually working the drive-thru does a GREAT job considering all the multitasking she has to do. The problem is that there’s only one person working the window. She has to take the orders, take payments, and then put each order together when the car gets to the window. And if something isn’t ready… forget about it. This isn’t an employee problem, it’s a corporate problem. They need to figure out how to run the drive-thru window more efficiently. Who has time to sit there for 20 minutes waiting for dinner? I’ll repeat what I said earlier, though. The food at this restaurant is good. Never any complaints. The employees are nice, helpful and hardworking. If the drive-thru improves, I’ll definitely update this review and add more stars to my rating.
J C.
Tu valoración: 4 Phoenix, AZ
Went here for lunch today after not having been to a BM for quite a few years. I like the non-plastic plates and real silverware! They will also bring the food to your table and bus your table after you leave. Everyone there was genuinely friendly!
George R.
Tu valoración: 4 Bartlett, IL
Ever since the Boston Market nearest my home closed a few years ago, in addition to the other closings around the Chicagoland suburbs, I’ve missed their mashed potatoes, pot pies, and chicken or turkey carver sandwiches. Luckily, there’s still a Boston Market open in Wheaton that isn’t too far out of my way. Boston Market has changed a bit from the early days. A few new menu items have appeared like the Market Bowl(two sides in a bowl, choice of meat, and some kind of sauce or gravy). Probably the biggest change is when you dine in, your food is served on real plates with real silverware. Also, if they are not too busy behind the counter, they will ask where you want to sit and carry your food to your table for you. When you’re done eating, they will bus the tables so you don’t have to return your dishes and throw away your trash. The service is really quite friendly at this location, or at least they are during the lunch times that I’ve been there mid-week. Each time I’ve gone in for lunch during the week I have received a coupon with my receipt for«Buy one meal get one free» for the upcoming weekend only. Great deal, considering BM prices are a bit higher than other fast food restaurants. I just wish they’d create a deal for us single people who don’t always have a buddy to dine with on the weekends. This is probably a limited time offer to drum up business on the weekends, so take advantage of it soon. By the way, if you are turning from the stop light at County Farm Road into the parking area at Boston Market, beware of the ever-present pot hole in the turn lane(that seems to have been there for years) and KEEPMOVING so you don’t stop traffic behind you. But watch out for cars coming out of the drive through on your left side by the door to the restaurant! In other words, be alert because the traffic in this area can be full of hazards. And there’s plenty of parking on the other side of the bagel shop(attached to Boston Market) so don’t assume there’s no parking if you don’t find a space right by the front door. So, be sure to visit this Boston Market regularly. I really NEED my mashed potato fix at times and I really do like them from Boston Market. I would hate to see this location close like the others.
Winchester D.
Tu valoración: 3 Wheaton, IL
expensive for 2 mac and cheese sides: over $ 6 dollars. WHY!!! other then that, they have a girl that works there, and she really knows how to drive home sales. in a good way. very talkative, very kind, and bubbly.
Mary K.
Tu valoración: 5 Lisle, IL
Went here today, just started Weight Watchers and I had a great lunch for 8pts! I was stuffed. Everything tasted great, I had the turkey, roasted potatos and green beans. The staff took my plate to the table and the waitress ran around refilling drinks. Impressive!
Pat E.
Tu valoración: 2 Aurora, IL
Too expensive, really not worth it. Good meatloaf though. They do have a lot of different sides, but it really is too expensive!
Mary J.
Tu valoración: 2 Wheaton, IL
I went here because I had a coupon for a free meal. I find this place to be expensive whether it’s a meal just for me or for my family. Actually it’s REALLY expensive for my family since they can eat 2, maybe 3 rotisserie chickens for dinner. I hadn’t been here in awhile, so I was surprised at how many options the menu had. Actually I think it’s too many options. There were lots of us standing around reading the board and nobody ordering for some time. Everything in front of me in the warming table looked like it had been there for some time, so it wasn’t too enticing. So I just got a sandwich. There were many tables, but nobody was wiping them down when they were emptied, so you had to take care of it yourself which I didn’t like. They also had the restaurant at a subzero temperature and I couldn’t feel my fingers. Good thing I didn’t have anything that had to be cut up. So unless I get my hands on another free meal coupon I won’t be heading back here.