Compass Construction

I have only had experience working with one other contractor, who couldn’t nail down a total estimate for us to sign off on, so our experience with Compass felt seamless in comparison. We have had Compass build a bathroom for us, and complete a kitchen remodel project that the other contractor started before we decided to let him go.
My favorite things about Compass are that they give an estimate and stick to it (if adjustments need to be made to the budget you know about it and sign off on it– I love not being surprised in the end!) AND working with the owner, Nathan. He is available, listens well and does what he can to make customers happy.
I assume that it is always important to keep your eye on the work of the subcontractors and bring any issues up to the general contractor. I can’t imagine that any project could be that perfect that there aren’t things that need to be fixed and adjusted. Any issues that we had were always addressed by Nathan quickly.
Not to mention that the quote we got from Compass was significantly better that other bids we received.
I will definitely use Compass again.

They did a major remodel on our home in 2011 — it was a disaster. Watch them like a hawk and make sure they do everything spelled out in your contract. They hire workers who have substandard skills. Their painter brought his girlfriend/​wife with him to help paint — seriously?! Missing caissons in our front porch extension — Lakewood city inspect somehow missed this, but we didn’t. Painted the exterior the wrong color. Missed painting several spots in the interior, they also painted over bugs on our walls. The list goes on and on.
And yes, we did lots of walk throughs and trusted that the project manager was doing stuff the right way and not taking shortcuts all over the place. We went through punch list after punch list trying to get all of the items corrected. In our case, there were so many mistakes to be corrected that we ended up just settling for a slightly lower price. I still see the shoddy work throughout our home and when I see how our exterior paint isn’t the right color because they didn’t prime over their mistaken 1^st color.
They fired the PM late into the project and I think that they also fired a carpenter. Either way, the upper management FAILED to monitor this $ 50K job and we will never do business with this company again.