Everything started out OK and the food was fine. Then the bill came and was wrong. Not a big deal considering we had a group and were splitting the bill. However, it took 40 minutes to get the bills close enough to correct that we could leave. Seems like our server was new, but no one helped her sort things out while we sat and sat there. Manager was«sorry» but did not offer anything. I can’t see us returning to this location.
Sophie W.
Tu valoración: 1 Denver, CO
Came to this Chilis on a Saturday around 5:30pm and put in our order right away. I know Saturday evenings are a busier time, so I would have understood a bit of a longer wait. But after an hour and 15 minutes of waiting and never getting our food(even the appetizer!) we ended up just walking out and getting dinner someplace else! The server would come by periodically and tell us our food was almost out, but after hearing that several times over the period of an hour, we got too hungry and took our business elsewhere :(
Alice K.
Tu valoración: 2 Denver, CO
Went in Saturday, I only gave two stars because I definitely have experienced better. The service was pretty good. The food has really gone down hill. We were not happy with our meal, it’ll probably be a while until we return.
Stone H.
Tu valoración: 1 Denver, CO
Called ahead for seating since we had 7 of us. Got to the restaurant and they claimed the wrong person took the call… Waited for an HOUR! others were coming in the door and getting seated right away. Not the first time this has happened to us at this chili’s. Told hostess we were leaving, she really didn’t care. Guessing the manager doesn’t care either.
Holly S.
Tu valoración: 1 Golden, CO
Horrible horrible and horrible! Waited over an HOUR to get our food after arriving early at 1130, wasn’t busy, no apologies, no discount off the bill, no professionalism. I will NEVEREVER go back! The food was, at best, o.k. So sad.
Kimberly W.
Tu valoración: 5 Golden, CO
You just can’t go wrong with Chili’s. We came in tonight for a snack of wings to go with our drinks. The boneless wings are great! Granddaughter loved her cheese pizza and celery. The place was clean. The waiter very helpful and friendly. The table side games make it very enjoyable for the grownup to talk while keeping kids occupied.
Megan B.
Tu valoración: 1 Golden, CO
We went here on a Friday night and it wasn’t very busy. We sat in a booth in the bar for 15 – 20 minutes and couldn’t get waited on. Several other customers came in and were greeted with menus and drink orders. So, we went to the hostess stand to get a table. I really wanted to sit at a booth versus a table in the middle. There were several booths open but the host said it was a no go. At this point we decided to go somewhere where we would be treated better. We left our unused gift card on the table and left. Yuck, what a poor experience.
Laura L.
Tu valoración: 2 Denver, CO
It was very busy night. I got greeted right away from the host and was told there would be a 5 minute wait to get a table. We got our table and the waitress right off the bat seemed like she had such an awful day she didn’t look happy and felt her negative vibe. She never came to check on us when we got our food. Unless we stopped her in the middle of what she was doing she didn’t care to come ask if everything was okay. It wasn’t a good experience with the waitress but the hostess was very nice.
Lance L.
Tu valoración: 4 Arvada, CO
There are much better places to find a quality burger. Always excellent service! Top Rate! The traditional Chicken Crispers are the best!
Gary L.
Tu valoración: 3 Denver, CO
As expected for Chili’s. The service was great considering the place was packed. The Chili and Tortilla Soup were really good on a cool day. The chicken fajita was tasty, but not exceptional. The serve this with a some small cups of guacamole, sour cream, and Pica De Gallo although not enough for my likeing.
Mila G.
Tu valoración: 5 Arvada, CO
Chili’s is a good reliable place when we’re just too tired to cook. Good food, nice staff, and its always clean.
Parker K.
Tu valoración: 5 Arvada, CO
I came in at around 3:15, a slower period for most restaurants. Despite it being slow, my server was still attentive without being overbearing. She didn’t introduce herself with her name which is a personal pet peeve, though the hostess introduced her properly. She did offer desert which is definitely brownie points in my book(no pun intended). She also could make small friendly conversation which I personally always appreciate, especially when I’m eating by myself. The food was exvellent. I order the Cajun Chicken Pasta. A simpler dish, but the flavor was very good and the quality was excellent. A slight kick, but not so much it overpowers it. For desert I had the Skillet Chocolate Chip Cookie. Tasty! Soft with a slight crunch and plenty of sweet flavor. Overall it wasn’t the most testing time for if service is quality, but still good nonetheless. For a quick before work dinner, it was an excellent choice. Will definitely consider returning in the future!
Colton S.
Tu valoración: 3 Wheat Ridge, CO
I must say that when my parents decided to head on over to Chili’s off of 32nd Avenue and Youngfield Street in Wheat Ridge for dinner I didn’t have the greatest expectations. My family usually isn’t a big fan of restaurants like Chili’s, so I was a little baffled by their choice. But, I was pleasantly surprised with my my experience when it was all said and done. My family of five showed up at 8 on Saturday and were seated immediately(which almost never happens). Although the restaurant was pretty busy, I was somewhat surprised to see that it wasn’t packed, given the time and day of the week. It’s usually packed on the weekends. It was cold and snowy, which could’ve driven a good number of people back in their homes for the weekend. Immediately after we were seated, our server Reese took our drink orders. We looked over the menus and after about five minutes Reese returned with our drinks and took our orders. My family is usually a big fan of appetizers but decided to go light this particular evening. We ordered chips and guacamole, with a side of salsa. It only took about three-and-a-half minutes for Reese to have our appetizer on our table, which wasn’t a huge deal to me because it was only chips, salsa and guacamole, but my family appreciated having something to munch on before dinner We grazed on the chips and played an interactive trivia game on a device located at our table called a «Ziosk» that kept my family distracted while we waited for our food to come out. After doing a bit of research, I found that a casual restaurant such as Chili’s aims to have your food on the table 10 – 20 minutes from the moment it’s ordered and Reese had our food on the table in 15 minutes. As much as I tried to get everyone to order something different, there wasn’t much variety at our table. Two of my family members ordered the Cajun Pasta, which consisted of penne noodles, chicken, alfredo sauce, tomatoes and onions with a side of garlic bread. My dad and my sister both said that it was«O.K.» as far as chicken alfredo pasta goes. The chicken wasn’t dry, which is something that often happens when ordering chicken at a restaurant. They also said that they thoroughly enjoyed the alfredo sauce. My mom really enjoyed her food. She ordered the Mango Chile Tilapia with steamed broccoli and seasoned rice. The tilapia had a bit of a kick, since it was seasoned with habanero peppers, which my mom thought completed the dish. My brother and I both ordered the Margarita Grilled Chicken Bowl, which contained lettuce, a lime, black bean-and-corn salsa, strips of grilled chicken, tortilla strips, shredded cheddar cheese and sour cream. I ordered mine without sour cream because I am not a big fan of dairy products. My brother and I really enjoyed our dish. I am a big fan of Mexican food, and this really hit the spot. All of the ingredients really came together and exploded with every bite. The tortilla strips were a great addition because they added a little bit of crunch, which is something I really enjoy. I ordered this dish because I wanted something that was rather light, but would still fill me up, and this dish didn’t disappoint. I, along with my family, found ourselves struggling to finish our food because there was so much on our plates. After we had finished our food, my parents paid the bill on the Ziosk machine that we played the trivia game on earlier that evening. Overall the service we received was outstanding. Reese was great. She was attentive but not annoying. She was there to take questions when we had any and she refilled our drinks often. While the food wasn’t great, it was still pretty good. My family left the restaurant full and no one got sick, which is always a good thing. We were in and out of the restaurant in less than an hour. As you can imagine, it’s not cheap to take a family of five out to eat but I feel as if we all got what we paid for. What the food lacked, the service made up for. The bill, including a tip was $ 78.75. I wouldn’t hesitate to go back to Chili’s if I am looking for a good, fast, casual restaurant to get a filling meal any time soon.
Scott K.
Tu valoración: 2 Golden, CO
Very slow service. Plant to spend 60– 90 minutes. Fries were cold. Burger was hot but not worth the long wait.
Ryan H.
Tu valoración: 4 Lakewood, CO
One of the best Chili’s I have been to. Service is generally very good and food is always done correctly and doesn’t sit around waiting to be brought over.
Dana V.
Tu valoración: 1 Golden, CO
Went to this chilis on a saturday and they had half the restaurant closed because the staff wasn’t scheduled to come in for another 10 minutes. There was no seating and there was a wait! A wait with a whole half of the restaurant empty! WTF… people were walking out and the hostess didn’t care. We finally told her we were leaving and going to a different chilis and all she said was OK. Not a good way to run a business if it is to be successful.
Emily S.
Tu valoración: 5 Denver, CO
We love Chili’s. My boyfriend and I have come here numerous times. Each time, I have a wonderful experience. The servers and hosts are attentive, respectful, and get things done in a timely fashion. When I come here, I get a special order and I have never been let down. I appreciate this place and I will recommend this place to others.
Scott N.
Tu valoración: 2 Carmel, IN
I’m going to ignore the food aspect of this chili’s in this review because the food was exactly what I expected from a Chili’s, the service however was pretty bad. My friends and I came to this Chili’s for lunch and we were seated in the bar. There were only 4 other tables at the time and by the way we were served, it seemed like the busiest day of the year. It took at least 15 minutes to get our drinks ordered and delivered, another 10 to order our food and another 20 before we were served. The waitress rarely came by to refill our drinks and was never apologetic for how she was treating us. It wasn’t too bad, but it was definitely enough to discourage me from eve going back again.
Jenny C.
Tu valoración: 5 Golden, CO
I like this Chili’s. Even though it’s close to the highway, there isn’t a wait very often. At least not when we’ve visited. The staff, from the hostesses to the servers to the managers, have been friendly and accommodating. Our servers have been attentive for the most part, and they bring out food in a timely manner. We haven’t had to send any food back, as it’s done right the first time, including special requests. That’s more than I can say for other locations. I appreciate that our servers don’t run and hide after dropping off the bill. One wonderful lady we had ended up boxing up a dessert before we had a chance to eat it, as our kids were done and we wanted to get out before they had a total meltdown. She gave us a new dessert and separated the components so we could put ice cream on a warm brownie and add the sauce ourselves. The extra attention was awesome. If I could have told her manager at that time, I would have. I don’t think he would have heard me over my kids, though, so I hightailed it out of there. I think she understood.
Greg H.
Tu valoración: 4 Arvada, CO
I’ve been going to this Chili’s for several years, and I’ve never been disappointed yet. As a matter of fact, I go out of my way to eat here when I’m in the area because they’re just that damn good. The food’s still Chili’s, but it’s perfectly that every time, and it always comes with outstanding people that run it.