Allstate Glass

The customer service here is very good. The rep on the phone was very friendly, quick and assertive. She got in contact with my insurance company to replace my windshield very quickly! It was painless and easy unlike other glass company I contacted before.
As for the installation of my windshield, I did not like the work quality performed by the technician. It was very half-​ass and mediocre. I came to this place expecting great quality work due to the other 5 star reviews. Instead, the windshield installed on my car looks quite unprofessional. You can clearly see the glass is not perfectly aligned to the window trim/​molding. There is condensation underneath the glass to where the cowl/​molding meets. In addition, I definitely can hear more road noise (wind) when I travel on the highway. My car is very well insulated and I know this for a fact. In addition to these issues, the technician who initially installed my windshield messed up my rain sensor when he reinstalled it back on my windshield. During light rain, the wiper did not function and I even have it set to maximum sensitivity. I can clearly see that the technician was in a rush and not detailed oriented. He had residue all over my rain sensor and did not bother to fix clean it off before installing it back on. In my personal opinion, this is a $ 60K car and not a junk car.
I informed them of these issue when I came back the second time and was told that it is just «cosmetics» and we cant reinstalled unless there is leakage. I was very disappointed but I do not want them to tear the windshield apart again and mess something else up with my car. They did however fix the issue with my rain sensor. This was very inconvenient as I had to take personal time off from work.
Overall, would I recommend this place? No and avoid the Caucasian gentleman with tattoos on his forearms/​arms. He is not detailed oriented and does not care about your car. It was funny because I randomly met an old friend (haven’t seen him in years) on the same day I had my windshield replaced and he had to bring his car back to get his windshield fix. The same gentlemen worked on his car too! For my own personal opinion, your best bet is to bring it to your dealer as I learned that the dealer outsource the work to a glass company and usually those glass company have better experience working with your car model.

I would say doug macbrien the owner is one of the top ten business owners I have done business with in my lifetime. I needed rear glass on my RV and all the big chain glass places turned me down. Doug took the job on the spot. Had one of his guys drive home. Handled the insurance claim and had it all done that day. I recommend him 100%. rv owners come on down.

Honestly I had a great experience getting my cracked windshield replaced here. They not only accomodated my early morning service request, they credited my insurance copyament back and called me for followup. Windshield looks great and am thrilled with their customer sense. Great place and staff.

These guys have been great! I have dealt with Jeremy over the phone and he has been the nicest person to work with. I filed a claim through my insurance and they were really giving me the run around, but Jeremy was really patient though the whole process. He always gave me updates and was very kind all the way to the end. The person who was sent out to do the work did it promptly and everything was finished in just a couple hours. I really appreciated the work the Allstate Glass did for me and would highly recommend anyone in the area to call them for all your glass needs!