Winged Monkey

Unlike other reviews people were there to help my friend and I. I just dont like how they have to be there at all times waiting for you to change dresses like if I’m going to walk out with a $ 500 prom dress

This is my go to store!
I am always greeted immediately upon entering Winged Monkey and depending on if I want/​need help there is always someone ready to recommend something or start to pull things they think I will like.
This is the store I can always find my favorite jeans, a pair of boots, or a one of a kind necklace.
I know if I need a last minute outfit to go out, or a dress, they will not disappoint!
Their stock is always growing and changing, so I know I will always find something I love.
If you ever saw my closet full of pink Winged Monkey bags you would know what a loyal customer I have been for over 7 years.

Awful just plain awful! Owner was snotty and unfriendly. I brought my daughter here to look for a communion dress. I was appalled by how we were treated. Maybe because we weren’t part of the «elite» Westport crowd or maybe it was because my daughter requires a dress size larger than a size 6. Whatever the reason, I would never step foot in that horrid store again. The owner telling my daughter to hold a dress up to her and make a decision as to what dress she wants that way. It was obvious they did not want to help us and wanted to continue doting on the other girl in the dressing room.

Called this morning to inquire about a cute sweater for my goddaughter. Got on the phone with a woman named Cathy and she was very nasty. She said that she was very busy and didn’t want to waste time on the phone. Just FYI, its the holiday season, every store is busy, including other stores I will be shopping from. If this is how they let the employees speak to customers on the phone, I wouldn’t be surprise that this place shuts in the near future. Take your business elsewhere

I wonder if the reviews of this terrible owner spoken of is the reason this shop moved out of Wilton center. probably. I didn’t encounter the owner, or anyone for that matter really. walked in to browse, and encountered absolutely no one. wasn’t greeted, and when I asked for help with an item no one had a clue. a different women, young but older than the other associate did help but seemed to come running out of nowhere. I would go back for a specific item, especially since I know they carry one of my favorite brands but I could easily get that at Bloomingdales.
also, it looks like most of the 5 star reviews were written by people the owner may know. do you think people are really that stupid?

Manager did end up reaching out and is issuing a refund which is the best I can ask for besides having my package magically appear in my mailbox with my sweatshirt inside. Issue really isn’t with Winged Monkey, first review was out of pure frustration of so much time wasted trying to trace get any sort of help from Fed Ex or USPS. it’s FedEx Smart Post which is a shady postal system that puts you at the mercy of USPS which is totally useless when it comes to tracing packages that were never delivered.

I have been shopping at the Winged Monkey since it opened. I truly have never seen a boutique owner more vested in her customer and merchandise. She is always there and available and her sense of design is outstanding. Personally I think it’s important to be told the truth about how something looks or maybe to try a style that you may not think at first will work. Winged Monkey has been in business for at least 15 years which is pretty tough to beat for a local boutique… obviously she is doing a fantastic job. The merchandise is high end and never marked up. A truly honest business she runs. And her staff, they are wonderful too, running back and forth to find new items or switch sizes. Nobody is ever lazy or disinterested. I have purchased countless clothing for myself and my daughter, including her fri night Bat Mitzvah Dress. Winged Monkey is treasure chest and it’s the business owner that makes it happen

Great store for shoppers looking for a fashion trend HOWEVER, the owner is rude, nasty and condesending. She cares less about what her customer really wants and
Interjects her bad attitude toward your choices.
Her staff actually runs the other way.

Great Store. Amazing selection and extremely helpful staff. Have had tons of success for myself as well as my daughter who is now 17. Everything from prom to casual. A terrific place to shop!

Great place for dresses for any occasion from kids thru 20’s. wide price range and huge selection

I love this store. The owner and everyone working there are soooo helpful. They all have great taste and know exactly what’s in style. Devon picked out wonderful outfits, was kind and very helpful. We always leave Winged Monkey with tons of stylish clothes.

I echo all the reviews that detail how horrible the owner of this shop is. Honestly even though some of the clothing is nice (and really it’s all over the place — high end to crap, no real vision in assortment) the killer is the awful feeling I get listening to the owner berate the staff — and sometimes the customers when she isn’t happy with their behavior (like when they don’t want to buy something she feels they should). Honestly, I don’t understand why some people go into fields where they have to relate to others if they hate doing it. I have seen people leave the shop rather than listent to the meanness while browsing, and now I’m one of them. I just won’t go there anymore.

Great store– I have two little girls who always find what they need and I pop in frequently and have had great luck. Staff is attentive and knowledgable. A staple in Westport!

The family was in high spirits shopping for a flower girl dress until we entered this store. The owner is incredibly nasty and very condescending. Avoid this store at all cost… Some people have no business working with kids !!! I took my business to European Boutique !!!

Winged Monkey. Horrible owner! I had heard this about her. It’s true. I used to shop here all the time, for myself and my 9 year old daughter. Always on my radar. Nice clothes, nice and helpful staff. However, I think I have discovered the rudest owner of a small business in this area! I like to support local and small businesses. On my recent trip to the store and my last, I purchased shoes for a my daughter and something for myself. I knew I was taking a chance on the shoe fitting my daughter (it was a sale item), but exactly what she was looking for to go with a special dress (purchased elsewhere) for a special occasion. They ended up to be too wide. Yes, sale items are not returnable, however exceptions can be made. I wanted to exchange the shoes for a pair that did fit my daughter and that cost more! I was told cant’t do it. And fine, so now I have a pair of shoes that my daughter can never wear. I understand store policy. My problem with the store is in the way I was treated. The owner was rude, unsympathetic and condescending. What incentive do I have to go back. When I expressed this to the owner she didn’t seem to care. She turned away from me to help someone who was buying something. If I were the owner of a small business, I would do my best to hang on to every customer I had. Regardless of how much a person spends. I worked in retail. She should watch how she treats customers. I took my business to Wishlist! They deserved the $$$$ I spent.