Westminster car wash and Detailing

Reading the post before me I have seen a common ground. No one reads the posted signs of what type of CAR WASH they are purchasing. There are different ones, and each CAR WASH performs different duties. So to ASSUME the package you picked has everything in it would be wrong when the sign states exactly what will be performed. A CAR WASH normally takes about 20 — 25 minutes. Now there are occasions in the service industry when this could take longer, that is why there is no time limit on how long a CAR WASH might take. NOW I also see that most get distracted by DETAILING. DETAILING could take up to 8hrs to perform. It is not performed in the CAR WASH, it is performed in the DETAIL SHOP. So ASSUMING a DETAILING for a CAR WASH would definitely be wrong. Some question the price, I suggest you do your home work on FULL SERVICE CAR WASHES and compare the prices in our area (Baltimore, Annapolis, Washington, Rockville), because we have. We have always kept our true customers in mind with our pricing. If you need something extra just add it when you need it as to paying for it all the time and not needing it. Hope this answers all question, just found out about this site and all the post, Thanks

I’ve been here several times and I’ve never left happy. My wife questions why I ever returned.
First, they are expensive. Much higher prices than elsewhere, and they have tons of «add ons» that make the outrageous price even higher.
Oh, you wanted your wheels clean too? That’ll be an extra $ 5.50. You drive a pickup or SUV? That’s extra too. You want your car vacuumed? Extra. Basic things that are included elsewhere are always extras here. Expect to pay $ 28 to $ 40 for a car wash and vacuum.
The carwash itself does a pretty bad job at cleaning your car. To the point where your windshield won’t even get clean, and your car is left with suds on it.
Have a problem? Talk to the owner, who probably failed business school and customer service class. He’s as rude as he can be and acts like he’s doing you the biggest favor for anything.
The employees «drying» your car and «cleaning» your wheels look like they’d rather be anywhere than there. They do a complete half-​assed job on everything.
I would never recommend this place to anyone. Avoid it at all costs.

I had my SUV cleaned but I am not happy at all with the cleaning when all was completed.
The front window still had dirt spots that they didn’t scrub off.
It was a true disappointment when I saw they didn’t vacuum between the seats in the hard to get to places.
They need to put some pride and effort in their work especially for what they charge.
I will definitely go to a different car wash next time.

I have been to this place on several occasions. Never have they done an «Excellent» job. This particular day I came in and pulled up behind the car ahead of us which was being vacuumed. The guy acted like he didn’t see us. We waited. Along comes a little car and low and behold out comes a guy with a tablet, helps them and walks over to us. A little irritated that we were not helped in order, we still ordered the most expensive wash, we paid extra because we drive an SUV, and we paid for our wheels to be «hand washed». Our car was far from clean, the pollen has been horrible, the rims were extremely dirty. At no point did the salesman say he didn’t think the wheels would come clean. We also told them that they do not have to vacuum the back of our SUV out because we had stuff in it. Two cars go ahead of us, because obviously our time was not as important as theirs. Our SUV waits. Finally, they pull it in. It goes through the wash and gets pulled under the canopy to be finished (dried, windows washed, wheels cleaned etc). It appears to be done (even though no one told us so). We go and look at it and the wheels are very visibly not clean. My Husband ran his hand along the rim and it turned his finger black. So he approaches the owner Sean and expresses his disappointment. At that time he walks over and says that the rims were «trashed» when they came in, abruptly gets in my SUV and turns it around to have someone spend more time cleaning the wheels (himself and another guy). When he’s done, my Husband tells him they look much better and he very rudely says that he thinks they look FANTASTIC for $ 5.50. Yes, we paid $ 5.50 for you to hand wash our rims– that is what YOU charged. I’m sorry that you don’t have competent employees that could have told us that there would be an extra charge because the rims were abnormally dirty (brake fluid will do that, we didn’t go four wheeling or drive through anything abnormal). Our SUV was dirty, isn’t that why you GOTO A CARWASH? I think that he was probably having a bad day, and like I said — I’ve been there before when he has been pretty nice. Not today, and guess what? Shame on me for giving it another chance, because it won’t be tomorrow either. That will be the last $ 40 I ever spend there. Head done 97 to the Jiffy Mart, they have a drive thru car wash that won’t be nasty to you and can do the same job cleaning your car. Our dash still had dust on it, our windshield still had bird crap on it. This place does a lousy job. Save your money.

Straight up rip off. Very expensive, with sneaky add ons. I was still in sticker shock over paying $ 28 for a car wash… when i handed the cashier my money, I found it that they charged me additional $, because I have a hatch. The job that they did was well below average. They also charged me to apply Armor All to my dashboard… it wasn’t applied. Don’t blow your money here. You WILL be disappointed

Total rip off. 28.00wash package but if you want the inside of your doors wiped off it’s 6.50 for EACH door! Ridiculous! Paid 48.00 plus tip. That only included the 2 front doors, the mirrors were not cleaned. Poor job of vacuuming. I’ve been there several times but I think I’m done.

Don’t waste your money. Dump operation and no-​one knows what they are doing. $ 33 for a car wash and an Exxon drive-​thru could do better. I complained with no resolve. 45 min of my life I want back!