Total Beverage

Last night my sister in law mentioned the Beer Punch card she gave us for Christmas. I remember getting it but kind of forgot we had it. I looked everywhere and I can’t find it. I called Kevin at Total Beverage to see how we could prove the purchase and replace the cards. He said there was nothing he could do. So basically she gave them money for 12 6 packs and we didn’t get any. I won’t be going back there, its bad business!

I like the selection but after this experience I will NEVER come back. They have AWFUL customer service. The female cashier (super fat. I didn’t get her name as her name tag was probably stuck in one of her roles.) was the rudest person I have ever met. I am 39 years old, and definitely eligible to buy alcohol. I had a ID that was one week expired and I had not realized that it was expired. Instead of politely telling me their ID policy she told me to get out of the store. I asked for a manager and the reject they sent up was equally rude and just kept citing store policy. Then the manager asked me to put away my alcohol. I understand there are policies regarding alcohol purchase to avoid minors buying alcohol BUT I am definitely old enough to purchase. I did not appreciate the horrible rude attitude. If you hate your job so much then quit. Thanks for ruing my Broncos Sunday with your idiotic story policy. To be a loyal customer is not appreciated here.

Loved this place! Huge selection. Very knowledgeable and friendly staff. Tons of people there but I was literally in and out in 15 minutes.

The selection is not bad, which is why they’re getting two stars instead of one.
However, the prices are not as advertised. We picked up a twelve pack of beer and a bottle of wine that was supposedly on sale. The cashier asked if we had a card with them, we said we didn’t, and she said, «Just so you know,» and then mumbled something we couldn’t hear. Then, the price rang up almost $ 10 over what was advertised. We paid it and left because we were in a hurry, which I’m regretting right now, but just FYI, unless you want to give them all your personal information to use however they see fit, you’re going to pay ridiculous prices.
And they are, I’ll add, ridiculous. The sale prices were about average prices around here. I would not have knowingly paid the prices we were charged here.

Nice selection, good prices if you’re a «member.» I was just overcharged $ 20 (not the price advertised) cuz I didn’t give them my phone number.

This place is awesome! And I’ve been here a million times, I can’t understand why they have ANY bad reviews. I actually laughed at the one where someone was mad that their ID was expired and her friend conveniently also left hers in the car. Sure. Lol. I LOVE the short black haired girl, sorry I don’t remember her name either…
But I can honestly say I’ve never gotten mad at someone for following the rules. And they carry the best pickles here, to go with my Bloody Mary mix!

This place is lucky they are the only ones that sell my favorite wine. But after this experience I will NEVER come back. They have AWFUL customer service. The female cashier (short black hair. I didn’t get her name) was the rudest person I have ever met. I am 26 years old, and definitely eligible to buy alcohol. I have been using my ID all year to purchase alcohol, not realizing that it was expired. Instead of politely telling me their ID policy she told me to get out of the store. My friend who was with me is 29 years old was also asked to show her ID. She left it in the car since she was not purchasing. She was also told to get out. I understand there are policies regarding alcohol purchase to avoid minors buying alcohol BUT we were both definitely old enough to purchase. I did not appreciate the horrible rude attitude. If you hate your job so much then quit. Thanks for ruing my day.

I have had better customer service at the DMV.
I went to Total Beverage today to get some beer for a road-​trip that I am going on. I got there, selected the beer that I wanted and went to the front. The manager made an announcement that all of the credit card machines were down and that there was an ATM at the Walmart a few blocks north. I asked if they had an alternative way to take cards (such as a scanner or card-​carbon-​copy) and they said no. I waited for five minutes and then decided to go find the ATM and bring the cash back.
When I got back the machines were back up. I was a bit disappointed as I had just paid three dollars to get the cash because of a technical issue with their machines. When I asked if the manager (Nathan) could do something, he looked at Simon (the cashier) and laughed saying, «we don’t give discounts for technology are you crazy?» I said I was asking because I had gone out of my way and I wanted to see if he did anything. He then told me «we don’t give discounts» and began to get in my face. I had to calm him down and told him I wanted to check because this posed a large inconvenience. He told me that for next time I know not to ask or something similar. I am amazed with the lack of customer service that they provided and I am really not sure this place is where you should spend any money if they do not understand that it is their machines (not technology) as well as their lack of resources that caused this. Having worked in customer service, retail, banking, etc. I might have said I could give you $ 1.00 or $ 2.00 off instead and that we value your business. Nope. The manager stomped away.

Total beverage is what I imagine heaven would be like. Just about everything you want you can get. Tons of micro brews. Cashier was rude but otherwise it’s a great place.

This is my favorite Total Beverage location. I’m a nut for microbrews and I’m very impressed with their selection. And many times, if we grab one of the employees, we’ll get to try a bomber of something in back that hasn’t yet been put on the shelves. Their prices are comparable to other liquor stores.

This is a great place with a wide selection of beer and wines from all over the world. Unlike some of these other reviews, I have always found the workers friendly and knowledgeable. They might be busy and you might have to track someone down, but they are usually very helpful and friendly. Check out my restaurant and attraction reviews on our traveling blog
. See you there!

Great beer selection both in bombers and bottles. I agree with all the other reviews starting the employees are not so friendly. If you just want to get in, get your beer, and get out this is the place for you. If you want a guided tour of the selection with staff reccomendations you best head elsewhere.

Wow. Went in for wine, a 2 liter of coke and Bacardi. The cashier bagged the coke and Bacardi in one bag so when I picked it up, it felt like the bag might bust. I said, «hey can I grab another bag? It feels like this might break». The cashier says «that bag can hold way more weight than that» and acted really pissed that he had to double bag my purchase. It’s a plastic bag!!! Why the attitude!!!

Pretty negative experience each time we have been to this location. Low morale among employees. Today one of the cashiers made some pretty inappropriate comments to me as I was checking out. We will not be back.

Great selection, great deals. I really enjoy checking out their beer selection, it changes weekly

Great place to pick up some serious bourbon or scotch. They have a good selection.
I am into Japanese whisky lately and they had a few things I have not seen else where. The standard Suntory and Nikka are there. So, the normal Nikka Malt, Yamazaki, Hibiki are all there. But they also have the 15, 17 and 18 yo. Those they keep in the locker.
I picked up a Nikka Coffey Grain. I don;t see these everywhere and it was a decent deal at $ 75.
A good place to pick up Japanese Whisky.

I generally like this Total Beverage for it’s decent selection and sales. There’s always a decent assortment of sales and the staff is generally helpful. Pretty much the same as any other big liquor store around the Denver/​Boulder area.
I had an issue with a Super Sunday Special product being 2 months past it’s «freshness» date, however. When I called for some clarification on this, the «wine manager’ was rather rude and simply cut me off and said they wouldn’t give me a refund. All I wanted was some answer on the importance of the date, but he simply assumed I wanted a refund straightaway. After that, I really did want one, but — as he repeated — I could not get one. Oh well. Lesson learned.

As a beer nerd from Minnesota, who happened to be staying at a hotel five minutes away, this place rocked the house. Their selection of beers was outstanding, and reasonably priced as far as I could tell. Service was friendly. Overall an outstanding experience. If I lived in this area I would totally be a regular of Total Beverage.

I am a total fan of their Sunday specials. You will need to sign up as a rewards member to partake in any of the store specials, but if you want to get notification of upcoming specials sign up for their email newsletter.
Usually it is just a weekly email on Saturday evenings, with sometimes an extra during the football season.
Staff has always been helpful when trying to make a new liquor, beer, or wine selection. It’s a big store so sometimes it is nice to be directed to the right spot.

When you’re ready to get in the «spirits,» for liquid libations, I’ve found a place that’s clean, close and colossal. Simply look no further than Total Beverage.
The place is laid out better than Google maps, making your favorite wine, beer or fifth easier to find than Waldo.
I can’t say the prices are always the best, but when you use your rewards card (mine fits optimistically on my key chain), the savings add up. And, if you get on their email list, you’ll always get some last minute savings, albeit sometimes on items you have no interest in.