Thanh Trang

I went there the past December to get my ao dai, because they are a bigger store with lots of fabrics to choose from. It is true that they make beautiful ao daïs, BUT, they really do have horrible customer service. They are very pushy, have no patience, & even if you are still willing to buy something from them, they still can be rude. My boyfriend & I had traveled from Oregon, & one of my desires was to go to California to this mall to get an ao dai for our wedding. We went there, & told them that I want to buy an ao dai. They were speaking Vietnamese to me (Im full Asian; half Vietnamese & half Mien), but I told them that I don’t know the language. They were a little bit rude when they found out I couldn’t speak the language. Yes, I feel ashamed for not knowing the language. Anyways, I was trying to figure out which fabric I want; the lady, like I said earlier, did not have any patience that she led me to a different ao dai store (a couple stores down) to have a different worker deal with me. Yes, her behavior was very rude, according to what my boyfriend said. What was strange is that the Thang Trang store charges you $ 300 for a custom ao dai while this other store cost a little bit more for some reason (almost $ 325). The other store, I couldn’t remember this other worker’s name, she was young & speaks English very well. She was also more understanding & MORE nicer that we told her what we wanted, she lead us back to the other store & talked to the other workers. Of course, I felt pressured from them, again, & told them I will take a look carefully since I am a very picky person. There, they left me alone to look at the fabrics, finally. I was able to find one that I really liked, and the workers & I were able to communicate okay of the process especially that I wanted a robe & a hat. Having the other young worker really helped since she was able to translate our conversation with them. Don’t get me wrong, the rude workers were able to speak some English, it was just their accent was pretty strong that it was hard to understand. When the workers found out my boyfriend & I were planning to go back home the next day early morning, they told me it is important to have a fitting that they were even willing to work the ao dai dress in ONE night, & want me to come back the next day at 11 AM (I think the mall opens that time on Saturdays) to see if I am able to fit well in it. We said okay, paid them in full, & came back the next day. We came back, the workers were more friendly that they were even teaching my boyfriend how to say «beautiful» in Vietnamese since they saw how he was smiling when he saw me wearing the dress. My boyfriend & I were, at first, scared because we weren’t sure if the dress is going to look that beautiful in one night, BUT, we were wrong & blown away of how beautiful, BEAUTIFUL the work of the dress is. Yes, there were a few little threads here & there, but it’s an easy fix. Anyways, they asked me if my address is right (I gave them my address the day before since they told me the robe & hat won’t be done until a month, & that they would ship them to me). One of them told me that it might take a little longer than a month, so I was glad she let me know ahead of time. Oh, just before my boyfriend & I had left, we told them that we wanted flower designs added to the hat (since the nice worker was not there the 2^nd day we came & she was the one in charge with robe & hat work, we weren’t able to ask her & decided to go tell them), & they said they will add it to the hat.
A little over a month came, & I was able to received my robe & hat in good condition. BUT, the problem was that, when I saw them, I felt relieved while at the same time, upset. The robe design looked sort of rushed where instead of beads as a pattern (the worker and I had discussed which robe design to be added, she was the one who pointed out one with nice flower designs that had beads sew unto a robe that she has done on another ao dai project), she had used glitter glue. & the hat… there was not only no flower designs added, but there was some glue residue on the front… far away, you can’t see the glue, but upclose, you can. I wrote them a letter, & let them know that they forgot to add the designs. Of course, I didn’t get a response, but oh well… I was able to find a very nice Vietnamese woman up here who can alter it since she makes ao daïs.
So that was my experience with them. I gave them two stars because one, the dress is beautiful (the hat & robe are okay), & two, we were able to work well almost near the end especially the young worker’s help & service. In my opinion, I believe customer service is important, however, if you want a very nice ao dai & want to choose a fabric from a variety, go for it, BUT, be firm with them of what YOU want since they WILL be pushy. However, if customer service is important to you, don’t go to them, I believe it is not worth $ 300 especially the bad service…

Zero stars… The lady is pushy n all about her money. And annoying to try to make u buy her fabrics. Unfortunately she had what I was looking for but later on I changed my mind and thought the design was too busy and I wanted an exchange. The next day I came to the shop again and she told me to come back later on during the day! Wtf? I don’t have time for this BS! She said it’s because she hasn’t made money yet n I will give her bad luck through out the day. I understand philosophy but omg… This is America now. We don’t have time for that… And her personality is just so bad… Believe the reviews! It’s all true! Just horrible !

WORST EXPERIENCE EVER! If I could give them zero stars I would. I’m vietnamese and had my mom, who speaks fluent vietnamese, go with me. They are rude, pushy, and scammers. All they care about is getting their money. Unfortunately I drove all the way from AZ to have my wedding ao dai made, and thought after all the trouble, they could at least make an ao dai with the fabric my mom bought from Vietnam. NOPE, that was disappointing and they couldn’t even get the sleeves correct on the ao dai. It was obvious that they weren’t even and they kept insisting that it was even. Ended up just taking it as is and will have my aunt fix the sleeves. Didn’t want to risk them ruining it even more so.
If it wasn’t because a friend had referred them, I would never have gone and should have listened to the other reviews. They probably don’t even look at Unilocal,but I hope to help another person who is looking for a place to have their ao dai made.

Like most of the reviews, I wish I could give zero stars as well! Also, wish I ran across their Unilocal page before making my unpleasant trip there. My intentions were just to «look,» but the sales lady thought otherwise. She was pushy, impatient, and rude. To keep it short and simple, steer far away from this place, they do not deserve anyone’s business with the lack of decent customer service. Pretty much they want your money and for you to be in and out of there! Awful experience.

My mom came in to ask about making an ao dai for my wedding. The woman whom she talked to was short with her & was rude about the inquiry. We ended up going to another shop in the next plaza where they were nicer & had more styles.

Thank goodness I know that there are other places which can provide ao dai’s other than this awful place. I rented mine from Hollywood Bridal off Bushard and Bolsa. Unfortunately, I have a big head and a lot of hair, so their hats at Hollywood Bridal did not fit. I wanted to go ahead and look around before I custom ordered one from Vietnam.
I come to Thanh Trang, and I had to go to the back to seek out someone who worked there. They made it seem like I was inconveniencing them. When my fiancé asked if I could try on a hat, they automatically asked if we were planning to buy, and he said we don’t know because I need to try them on first. They told us to come back when we are ready to buy. I will not do that, ever. If I had found something there today, and if they treated me with respect, I would have bought something from them. Their Ao Dai’s are beautiful, their customer service is crap. Their personalities were so off-​putting, that we left the mall with a bad taste in our mouths. I hope a new shop with a better way of doing business comes in and ruins them.

STAY AWAY, EXTREMELY RUDE EMPLOYEES! I would give this place a ZERO star rating if I could. Here is how the conversation went with the ladies that worked there:
Me: Hello, what size traditional ao dai hats do you have? Can you measure her (my fiancée’s) head to see if you have any that fit?
Lady: Why don’t you measure yourself? Use a measuring tape. Are you buying?
Me: We are just looking at the moment, we need to know if you have any hats her size before we decide to buy.
Lady: Come back when you decide to buy.
THE END
I had to walk out because I was so furious. They looked at us funny because my fiancée is not Vietnamese and not a size 0. With that kind of customer service I have to tell EVERYONE to stay away. They seem to have no reason to help unless you commit $$$ to them first. No thanks, they can go screw themselves and I will make sure to warn everyone I know about their terrible customer service.
Edit: I forgot to add, they told my sister (who is a size 4 – 6) that she was fat and her arms were «too big»…Screw them and the donkey they rode in on.

Liars!!! I found the perfect hat in their shop and paid the cost to remake the hat and pay for shipping to Texas. I was very patient as my engagement festivities were going to be three months from the order date and Lan told me if would only take a month. Lan was nice when I was there and I even bought my fabric for my engagement ao dai from her.
As I was very excited and patient to see my new hat because the one in the shop was dirty with yellow splotches all over the top. When it arrived I was very much DISAPPOINTED as it was still dirty with yellow and grey spots. They have nothing to say about it as it is what it is. A new item should be in clean and spotless condition. Not with yellow gunk that I can get rid of. It even shows up in photos! Idk what I’m going to do but I do not recommend trusting these people.
Watch out and learn from my mistake of paying in full.
Do a deposit then pay the rest when you are satisfied!!!

I rarely write a bad review on Unilocal because I don’t think its helpful to hurt mom and pop businesses out there, especially in this bad economy.
But the ladies at thanh trang are so rude that I think its not right that they continue to do business or make money off of people. I was searching for a wedding ao dai and have come to this place to browse at their fabrics several times. They do have beautiful fabrics, but the quality of their service is not worth it. I don’t care if they don’t say hi or have bad service, but when you talk bad to people that’s a no no for me. I went in by myself, then with my mom. Buying a custom ao dai is not a simple thing because it would have cost close to 250 dollars so I wanted to make sure I picked right. I was ready to buy from them until they decided I was taking too long, and said that they had wasted time on me and that we made them lose sales to other people. No one else had entered the shop in the time I was there, so I don’t know what kind of lost sales they were talking about.
These women are just very rude. I hate to say it, but I think that their attitude is also very ignorant. I don’t know where they were taught sales. If they go to the mall, do they like to be followed by the sales clerk, pressured, then insulted? Or do they like to take their time, inspect the fabrics, and then make a purchase? I find it sadly ignorant that they can’t seem to understand that people feel more comfortable spending money when they do so happily, not when they are forced. I also find it ignorant that they didn’t think that I was serious about buying from them– why else would I spend so long in their shop, then return another time with my mom to make the final decision? Didn’t they think I was serious about buying if I returned? Instead, they treated me like a loiteror. I would have spent close to 600+ on you thanh trang, for one ao dai for me, my bridesmaid, and my mom, but you lost my business. I’d rather wear an ao dai that from another store that might not be as uniquely designed than give you my business.
I don’t think the ladies read Unilocal reviews because they seem very old fashioned and not in with the times. Hopefully a family member will tell them what Unilocal reviewers are saying so they can change their attitude.

I really wanted to place zero stars, but Unilocal didn’t provide me that option. Anyhow, I drove up here with my mother from San Diego to look for an ao dai to wear for my brother’s wedding coming up next month. The lady with boy cut hair (sorry I didn’t catch her name) assisted my mom, and at first she seemed really helpful. As time went on she kept talking in very rude and pushy tone. I see why there is so much negative feedback on here. My father wanted to take a photo of my mom in the ao dai and the owner had the nerve to stand in front of my dad’s camera and then blocked him. She said he can only take a photo if we buy it. It was very awkward and rude. My mom tried on a few other ao daïs and we came down to one particular one that we all liked, the only problem is the sleeves were a bit short. The alteration lady was really sweet and she was trying to work with us by discussing how she was willing to make the sleeves longer. As we were talking to the alteration lady, the sales rep was being so pushy and rushing us to pay and leave. She even said to my mom «you’ve tried on so many dresses already (three to be exact) why don’t you just buy one already and get it over with so that this shop can finally make some money?» After that uncourteous comment, my mom and I finally lost our patience with that lady and left.

Great selections but if you’re looking for fabric, go to the fabric stores in the nearby plazas and if you’re looking for premade ao dai, go to Tuyet Y or other places in the same plaza with Giai Phat. They’re smaller but they have better customer services and their prices are half that of Thanh Trang.

Soo many ao daïs and fabrics to choose from! This is probably one of the larger suppliers of ao dai fabric around. I stopped by this place one day to inquire whether they do custom ao daïs for children. Unfortunately they don’t.
They have a ton of fabrics and designs to choose from. I probably should have gotten my ao daïs made in socal instead of norcal because there is so much more variety and options.

I’m a little shocked by their negative reviews because my experience was satisfying and thinking of coming back to get my traditional dress tailored for my beauty pageant.
Anyway, they have cloth designs for all type of ages. of course not mutual, but different designs of different colors and from different parts of Vietnam and some chinese. Please note that this was my first time having service here.
It took me almost an hour to pick out the design to my liking because they have so many beautiful designs. It took her only 5 minutes or less to take down my size and only 3 days to put my dress together. When I came in to pick up my dress, she had me try it on and it was just so perfect but she still made some alterations to make it look better. which I appreciated very much. It looked so great. Not only that but she had it steam cleaned the day prior to my pick up. I can tell because there was still a tag from the drying company attached to it and the smell from it was fresh!
The prices of the dresses vary from designs, type of cloth, whether it was custom-​made or pre-​made.
Of course pre-​made ones are a lot cheaper with the tailor’s alterations to your body. Which ranges anywhere from $ 20-​$ 60. Fairly cheap for what they offer for you and what they can do to alternate the dress to your fitting.
I picked the a purple cloth with lots of jewels and bejazzles with silk. Down payment is about $ 100 or if you want, you can pay full then and there. which I did. My total payment was $ 148. She takes suggestions to what you like to do to the dress after she takes your money (which is great because you won’t be charged with bogus things) or she gives you suggestions as to what type of designs that would look great on you.
I’ve tried many other places before but this is my favorite even though the ladies are very pushy about whatever cloth you should buy. Don’t fall for it, take your time picking the cloth. If they keep pestering you, tell them to shut up :) This place was initially my second choice to Cynthia Bui but she was booked for that week.
I have yet to try the famous Cynthia Bui and maybe I’ll come back to compare the two in about a year or so.

I wish I could give this place a 0 star. I should have read the reviews more closely before going with this place. We got my mother’s ao dai dress here, and mine at Silk Image (right outside Phuc Lop Tho). Thanh Trang is rude and their sewing is not good. I’m not expecting them to have Nordstrom-​level service, but I do expect them to at least respect customers. They are not helpful. Example: my mother tries on the dress she had custom ordered and as she is opening up the dressing room door (door is opened only 2 inches), the lady says the dress looks good/​fine. What?! You can’t even see it! When I tried to help my mom with the zipper of her pants, the lady slaps my hand and said «you’re not doing it right. Let me do it.». I had to argue with her for 5 minutes for her to agree to do a 5 minute adjustment (taking the pants waist in). Then, I had to argue another 5 minutes to get her to do another 5 minute adjustment (pants hem). They weren’t even busy, so I don’t understand what the problem was. So by the time I wanted them to fix the chest area (it was too loose on the chest), I was just so sick and tired of them, I didn’t bother. Plus, they are probably not even skilled enough to fix it properly.
Now, I wish I had gotten both dresses at Silk Image. You can read my review at Silk Image for more info.

The last place you want to get your traditional ao dai!
One thing this place has going for it is that it is located the hub of the Vietnamese community. Vietnamese people from all over the country will stop by Asian Garden Mall when they come to visit. This store is the only ao dai place in there so it has a monopoly.
My experience was not the best. I went in looking for material for my ao dai without my mother. They had fabrics neatly arranged throughout the store. It was easy to look through and see what I could find. What I didn’t like was the ladies just staring at me like I was their prey.
One did ask me if I needed help and like an idiot I told them what I was looking for. Then she gets another person to help her and they bring out all this material that was not very modern. Most of the fabric was pretty tacky in my opinion. Sequins and glitter everywhere. Not my style.
Anyways, she tried to talk me into buying this material that I was very hesitant about. Parts of it I liked, but other parts were not very attractive. Ao daïs are custom made so I wouldn’t be able to return it if it eventually turned out bad. I am willing to pay for quality, so I’m not going to rush this decision. I told them that I was only there for the weekend and they said they could rush it overnight for me. I started questioning the quality of their work because outfits for important events like my engagement outfit cannot be rushed.
They just kept hovering around me so ultimately, I said I couldn’t buy it without having my mother look at it and left. Obviously they were salty about it, but I hated all that pressure to buy.
The ladies are rude and pressure you like crazy. Don’t go there unless you are with your mom or can say «no».

This place deserves a big fat ZERO!!!
My dress made me look like an over-​stuff red money envelope! When I came for my fitting, they lady there rushed me in and out! The pants were too big so they took it in and then didn’t even let me try it on again! They just folded them up and placed them into the bag and handed them to me like, «Okay, here you go. GET OUT OF HERE!»
Honestly, the dress was UGLY!
The tailoring was very CARELESS!
The fit was HORRIBLE!
(I know I’m big but the pants were like 2 skirts on me!
The material was ITCHY and CHEAP!
The service was UNACCEPTABLY UNPROFESSIONAL!
(My sister tried on some ao daïs and they said she was too big and she’s a 6!)
I had to make a new ao dai ONE WEEK BEFORE MY WEDDING! If you’re making an ao dai for any occasion at all, please do yourself a favor and skip this shop!
Read my other reviews for a good ao dai place: D

I needed to find a good tailor around my area to alternate my uniform.
I have 2 work dresses to fix, both identical, and needs to be shorten and taken in. so I took one dress here, and another dress to the tailor across the street (It has high rating from Unilocal) Just for experiment and checked out their prices.
Most people cant just do that with their designer jeans and dresses.
she asked for $ 20 for shorten and taken in the dress. It took her 15mins and she had me do another fitting to make sure it was fixed properly. I was so shocked at how fast and affordable she is. and The dress came out to be fitted very well.
My other dress is still sitting at the other tailor shop. I will pick it up next Tuesday, and they charged me $ 33 ($ 8 for shorten, $ 25 for taken in the extra). Will update this review after I get that dress back.

They are actually a Vietnamese wedding/​traditional dress store. But they have a rack just for chinese qi pao. I bought my qi pao for my wedding here.
Their selection isn’t huge but they have the basic kinds of qi pao. Its definitely not as fancy as some of those custom made places but the quality is pretty decent.
I like this place because it’s very affordable. I bought my dress for $ 40 including tailor. They have sizes from S to XXL, and you pick the dress from the rack. You pick the size that fits closest to you, then you pick the color/​pattern that you like. And then you try it on. If you like it, you tell the lady you like it. And then, you pay her, and she puts a bunch of pins on the dress. You take off the dress, and she gets to work on her sewing machine to tailor the dress to fit you better. She’s FAST! She finish in 10 – 15 minutes, and Voila! the dress fits you!
They will also do custom-​made for you if you bring in a pictures. I think they charge $ 100 for a custom-​made one. It’s better if you go with a vietnamese speaking friend, but I don’t speak vietnamese, and we could get away with basic English.
And when you’re done, walk across the hallway and have some Phở 79!!! =D