Katronics

The staff at Katronics are knowledgeable and very accommodating of one’s specific needs. They are also low-​pressure on sales and offer you economically minded options. I think very highly of their operation. I run a small business and now I bring all my work to them first. I strongly recommend them.

Sat there in my car for 30 minutes waiting for them to open up this morning; they haven’t even changed their voicemail to reflect NOT ever calling back or coming in during business hours. Not gonna get my business.

Not impressed at all. I checked Unilocal this morning and it says that they will be open 9 – 5. So I go at 3:26 in the afternoon and they are closed. There isn’t even a sign on the door saying they will be closed today. Total waste of my time.

Horrible experience. Took 3 weeks took get my computer back from this place! I don’t know how many times I called during business hours and no one picked up. I also visited DURING BUSINESS HOURS and the place was closed. Finally get my computer back, and do you think the problem was solved? NOPE! So frustrated with this place that I’m just going to swallow the $ 40 dollars I paid for nothing and find some place that is actually reliable.

The place is awesome. Brought in my computer and he was able to fix in a few minutes. I would recommend this guy to anyone. Very efficient and honest. I will be going here with any computer issues I have in the future.

I AM SO EFFING PISSED !!! THIS IDIOT OF AN ‘IT’ GUY TOTALLY TOOK ADVANTAGE OF 2 DISABLED OLDER LADIES. MY NEPHEW’S HD CRASHED. So we took it in to have him ‘recover ’ the HD. He said it would be $ 40…& IF for some reason he could NOT recover everything, then & only then would he CALL us & let us know that it was fried, & we needed a NEW HD. He never called us, I called him after the 2^nd day of NOT hearing from him, & he said I will have it done in about 2 hours. O.K. first & FOREMOST THAT TELLS ME HE IS «RECOVERING» THE HD… But when we get there he tells us he had to install a NEW HD & it would be $ 200.00…Talk about a SHOCK ! Then he proceeds to tell us that he could NOT put WINDOWS 8 back on & we had to call HP for ‘RECOVERY DISKS”. So I call a friend of mine in anothe rcity & ask him about this. told him everything, & he said the guy @ KATRONICS out & out LIED TO US! He NEVER put in a new HD, he ‘recovered the original HD. He did however give us the supposedly OLD HD. However now we are broke & cannot take this old HD somewhere else to prove it is not ours. HE IS A LYING SCUMBAG OF A ‘BUSINESSMAN’… HE TAKES ADVANTAGE OF ELDERLY PEOPLE & THE DISABLED…
I AM WARNING YOU DO NOT GO THERE HE WILL RIP YOU OFF.
I forgot to also tell you that he told us we had to call HP to get «recovery disks» sent to us as we needed a product key in order to get windows 8 back on the laptop. WELL… when we got it home My nephew started playing with the laptop, & GUESS WHAT??? windows 8 came up & ALL OF HIS STUFF WAS THERE EXCEPT FOR HIS PICTURES !!!
So I called the repairman & he said to me «oh​.um he must have ‘backed up” the system… NO he didnt & does not even know how to do that. & there is only 1 HD on this laptop…
SO a friend of mine told me to ask him this: If the backup could have been put on the „SSD VIRTUAL DRIVE“ I called again & asked him this. He said „OH UH YES THAT IS WHAT HAPPENED THEN“» (he was back stepping every time i called him) ANYWAY, MY FRIEND SAID THERE IS NO SUCH THING! YES there is a «SSD HD» but NOT a ‘VIRTUAL DRIVE”.
SO THE REPAIRMAN LIED OUT HIS KAZOO TO ME ALL THE WAY & STILL IS MAINTAINING HE PUT IN A NEW HD… BULLPUCKY HE RIPPED US OFF.

Came after reading the reviews and was not disappointed!

Michael is the man, first time visit and he recovered my work data from a failed hard drive, honest and great price. BTW Unilocal!do not filter this review, I’m not biased, just met him. I’d give him 6 Stars if possible.

Had my 2008 Macbook Pro Die on me. I’m a pretty resourceful guy and I Google and YouTube anything I could find on what my problem was. I still couldn’t figure it out so I had two choices. 1) take it to apple store (tried but i was out of warranty and 65 dollars just to run diagnostics 2) find a local computer store to find out whats wrong with my Macbook. After looking on Unilocal I choose Katronics (closest to me). Charged me 30 bucks to run diagnostics. Katronics found out that both of my fans were bad. 3 days later two new internal fan installed and they tested my Macbook Pro in front of me. labor was 2 hours plus parts. I am typing this review on the same Macbook. Still running good.

Love this place. From laptops to desktops and everything else a computer might need this is the place! Best prices in O.C. For any type of repair… keep up the great work guys.

I decided to have Katronics build my first custom PC here. What I did was buy all the parts myself (CPU, mobo, GFX card, etc.) and have them professionally install it. The labor itself is only about hundred. They did a really good job tucking/​hiding my wires so it was a pretty clean install. I think if you tell them your budget for your computer, they can piece together some decent parts for your budget. It is ALWAYS better to custom build a PC because the money you spend on a prebuilt PC will always be inferior to a custom built one (for the same price). Overall, I would come back here if I have any problems. Beats going to Best Buy that’s for sure!

I. AM. LIVID!!!
These great reviews must be from people who are friends of the owner because I definitely did not recieve the same level of treatment from these guys as I read from the other reviewers.
I was Unilocaling around for a place to fix my computer. The heating fan had gone out and was causing my computer to overheat. I found Katronics and Julian’s Computers through Unilocal,based on the good reviews. I decided to go to Julian’s Computers first, due to a comment about Katronics not being able to help them and instead they went there and their problem was fixed.
Like Katronics, Julian’s Computers isn’t the nicest place around, but I was looking for something cheap and fast (as was promised on here by so many Katronics Unilocalers). However, Julian’s Computers said it would take about 2 weeks and I can NOT live without my computer for that long. I bid them farewell and drove on over to Katronics.
Prior to going to Katronics, I looked online for a solution to my problem. I was happy to hear that most computer fans were no more than $ 20.00 so I was expecting to hear a nice little price for my repair. Unpon entering Katronics, he quoted me $ 100 for the repair but told me it would take 3 business days for shipping. I said whatever and paid on the spot because I didn’t want to leave my computer there. That was on Tues, October 2^nd, 2012.
It is now Tues, October 9^th and I STILL don’t have my computer fan. I decided to look online again and saw that the fans were priced from $ 5-​$ 30.
Wait a minute… why the hell did I pay $ 100 then?!
I called them and they told me that fans range from $ 5 – 15 and that the fan they purchased for me was $ 12.00. The rest of the $ 100 was for labor.
«SO I’M PAYING $ 85 FOR LABOR?!» I said.
He coyly said «Yes.»
I hung up and called around to a few other places (Julian’s Computers). I was quoted $ 40 for the cost of labor!
So instead of paying $ 100 for slow service from people who seem not to care once you’ve already paid them, I could be paying $ 59 and have my computer fixed already?!
I immediately called back and told them that I needed to be reimbursed for everything but the part itself and he was like «okay, whatever.»
DO NOT GO TO THESE GUYS!!!
Shop around for prices first before going here.
THEY ARE NOT FAST AND THEY ARE NOT CHEAP. DO NOT BE DECEIVED BY THE REVIEWS OF THE «FREEBIES» PEOPLE HAVE RECEIVED FROM HERE. THEY ARE MAKING UP THESE COSTS BY CHARGING REAL CUSTOMERS OUTRAGEOUS SERVICE FEES!
P. S. — Dear Michael,
I did not call you everday. Stop lying. I was out of town Fri-​Mon. I called Thursday to check up (because YOU said it would be there on Fri) and Mon to see if it had arrived. By Tue, I was over it, so I called to cancel my order. You kept comparing your prices to Best Buy, however, Best Buy quoted me $ 70 for services whilst, in your words «I can charge whatever I want. It can range from $ 75-​$ 95 for services.» You acted like you were doing me a favor in the price of the part, but when it came down to seeing a receipt, none was to be found. You blindly gave me a price for it. When I asked how much shipping was, even you didn’t know. You charged $ 8 for shipping when you yourself said «Who knows, it could have been $ 6.99. But I decided to charge you for $ 8.» If you’re doing such honest business, seeing a recipet for my part wouldn’t have been an issue. So no, I did not find your prices to be fair for a run down store, so I cancelled my order and went somewhere else where I was treated with respect.

First off, I would say I am a pretty advance computer user. However, after a series of unfortunate errors, I was unable to fix my computer through hardware or software changes and was out of answers. I went to best buy and asked for a quote to get my computer looked at but the cost was $ 200. I finally discovered this place through Unilocal and got my computer diagnosed and fixed for just $ 45. Excellent! The only thing is you have to call and check status of your machine. There are only 2 guys here so they’re usually fixing things instead of calling u when your machine is done.

Place is awesome! They were able to fix my old and slow laptop and make it running like it was new! They even have deals on used equipment at bargain prices. There were a couple of customers ahead of me but I was still able to get it back on the same day. Layout isn’t best buy but if you want customer service and computer experts at a very reasonable price, this place is for you.

Can’t install any computer parts if their life depended on it. Tried to put a 12 pin prong into a 4 prong slot… Told me my computer was malfunctioning and that the monitor wasn’t responding and they couldn’t fix it. Maybe if they plugged the wires in correctly…

They are honest people.
I’m very impressed, but maybe because I had a liars at this one place on Katella.
I had problems turning on my laptop
at the Katella place, they told me that my power input was broken and needs to be replaced. paid for that service. problem not solved.
I came to Katronics, and they found out that the power button was worn out. Pressing hard was the key to turning on the laptop.
They also gave me tips about another laptop that was acting very slow. They told me that I needed to reformat the harddrive, and should do it annually.
I asked how much, and they said «no charge.» They were genuine, so I gave them $ 10 anyway for their time.
They go by the rule: the charge is the cost of the parts + $ 20 for service. Thats insanely cheap.

Brought my laptop in to fix, and they had it in and out by a day. Great service and price. Really helpful. Totally recommend!

Beats going to Fry’s or Geek Squad! You’ll save tons of money going here instead. Turnaround is quick and they are very easy to work with!
If you don’t feel like giving up an arm and a leg to fix your computer I would
highly recommend going to Katronics!

I love getting my laptop fix here! it’s fast and efficient!
Yes it may be a bit ghetto inside but hey they’re great people!
and fast at what they do :]
Last year I had my laptop first fixed at Frys and they charge $ 78 for a reboot on the system and wireless reset. It took them about 2 weeks to get my laptop fixed and back to me.
I herd of Katronics from a friend and tried the place out when my laptop crashed again. Same thing happen but I only paid for $ 20! and less than a day my laptop was already finish and ready for pick up!
This year I took in my relatives two laptop for a charger port change and reboot on the other; The price when up for the reboot and the changes for the charge took a while. But I didn’t mind because of the great deal they offer for it. If i went to Frys they would have OVERCHARGE me.
Depending on the computer situation it may take longer. But it totally beats Frys! & I would recommend this place!

It’s ghetto as all hell in here but they’ll fix your computer fast and for cheap.
Sick of the «geeks» over at best buy? Yeah, me too.
Be prepared for bizarre parking and an awkward silence when you walk in the door. It’s almost like they don’t want to help you … but once you just tell them what you want they’ll fix it. Fast.