Horizon Optometry

Really great doctor and helpful front desk staff. I’m very picky with my glasses because of my round face shape so I’m pretty sure I tried on abor 10 pairs before I decided on one. I bought a pair of prada glasses and I absolutely love it. Yes, it was kind of expensive (it’s prada) but the quality is great and I did get a good discount on it :)

The customer service here was atrociously unprofessional. We had an appointment at 3:30 but had to wait over 2 hrs just to see the optometrist. People who came after us with no appointments were seen by the optometrist before us. When we confronted the staff about, they not only did not give an explantation but they didn’t apologize. Not to mention the patient was our 86 yr old grandmother. Had we not spoken up our grandmother would have waited longer.

Compared to other optometrists in the community, Dr. Le is an outstanding doctor who provides excellent customer service and patient satisfaction. Other optometrists may try to up sell their patients to extra services, but Dr. Le and his staff works with you to choose the options that are best for your needs.
Additionally, his staff understand how important «the look» is for glasses so they go above and beyond to choose glasses that fits well with your face shape & make you more attractive. Furthermore, with contacts, the staff dedicated their time to make sure you are comfortable with putting them on.

My first time came to Horizon Optometry I need eyes exam and I got Dr. Le he is very nice, polite and he really care.

I’ve never written a review before, but my experience at Horizon Optometry has been such a good one that I had to change that. First, my experiences with the staff have always been awesome. They are very polite and friendly, and best of all: they really do care. I’ve been with Dr. Le for two years now and I have only good things to say about him. I started Ortho-​K lenses this past year, and it truly has been a life changer. My poor, weak eyes couldn’t handle regular day contacts and would be shriveled up from dryness and irritation by the day’s end. I decided to give Ortho-​K a shot, and Dr. Le helped me every step of the way. Now, I have great vision and I don’t have to go through the struggles of having red and dry eyes during the day. No longer do I get comments like: «Wow, what happened to you man…» or «Are you okay Kyle? Did you pull an all nighter or something?» Obviously, Ortho-​K isn’t for everyone, so make sure to consult with Dr. Le first. But, I guarantee even that will be a positive experience!

I really enjoyed my experience at Horizon Optometry. The staff was very nice and friendly. The doctor was well educated and told me everything i needed to know about my eyes. He was very nice as well. Everyone was just very helpful and fluent in vietnamese and english, which I definitely appreciated since I struggle with talking in Vietnamese. They educated me on the frames and their prices and what kind of deals they had. I would definitely recommend to my family and friends. Thank you Horizon. I can’t wait to get my new glasses.

Great customer service and doctor!!! They will be honest and very friendly and down to earth !!! You will love them! They talked to me like I was a friend and would refer me to places if I can’t get the services !! Not only that but the receptionist all are so nice !!!

Don’t let the size of this optometry fool you. It is small but cozy and comfy. I really like coming here and I am a kind of person that hates going for anything «doctor related». The doctor and the staff are great because they make you feel comfortable. The doctor genuinely cares and tries to get to know you. I would recommend this place to everyone.
FYI, they speak fluently English and Vietnamese… and maybe even other languages

I’m genuinely surprised that this place wasn’t like the rest of the optometry offices around Westminster! The staff spoke fluent English (I’m Vietnamese, but my fluency in that isn’t that great), were super friendly and were super efficient. I didn’t have to wait 10 minutes + just for a confirmation that the «doctor will be right out,» just to wait for another 30min.
They answered all my questions thoroughly and explained things in concise detail. But more importantly, they helped me get my first pair of sunglasses and contact lenses!!! I always thought it would be a crazy procedure to get contacts and that it would be extremely irritating but the friendly staff made it easy.
Props to Kathy for making me realize that I can actually look good with sunglasses! My confidence thanks you if you’re reading this lol :)

The nicest people help you here!
Ok I should have wrote this 2 years ago when I first came here. 2 years ago was my first ever trip to an optometrist and I didn’t know what to expect. Dr. Le made things go along smoothly. Recently, i went to another eye doctor because Horizon was closed on Thursdays. I won’t mention the other optometry but they were horrible and made the visit awkward. She was like a robot that just went with her orders and didn’t even greet me or stand up when I walked in the door. Dr. Le on the other hand was cordial and lightened up the visit with conversation. From now on, I’m going to Horizon for my eye exams!
I had gotten glasses from Horizon on two occasions, and Kathy was really helpful both times especially with an idiot who had no idea what he wanted. She wasn’t pushy and spent a lot of time helping me try different pairs on. The first time I found a pair in store that was perfect. The second time was different. Kathy couldn’t find a pair I liked so we ordered through the Rayban catalog. When I came in to pick them up, she presented two pairs because she thought I should try it and I ended taking the second pair she ordered for me!
I work in customer service and these two went above and beyond! Please support them if you can!

Within the last 3 years, I’ve changed optometrist 3 times. I just haven’t found one that I could rave about. I’ve been wearing glasses since a kid and contacts at least 6 years so throughout my life, I’ve seen and interacted with many optometrist.
Dr. Le was pretty awesome. He was nice and took out the time to explain everything so that I understood. He even asked if I had any more questions when all I did was ask a bunch. He told me he’s gonna help me improve my eye sight which was a first time any eye doctor has told me that. Although he was gave me bad news about my eye sight, I felt comfortable to know that he was going to help me see better.
i wished they would have more frames and sunglasses selections. you could order off of a catalog, if you don’t see it there. but i’m the type of person who likes to try and touch things so i wouldn’t want to order it if i don’t know how it looks like on me. but that’s a personal preference.
one bathroom for both gender. place is very clean and tidy. staff is nice and friendly. i got a pretty good deal for my contacts. there’s a TV in the lobby area. not great parking because its located in a center with so many other businesses so it can be hard to locate parking and you might have to deal with rude vietnamese people. the only downfall is it’s quite far from my house since i live in el monte. but that’s not horizon’s fault.
overall, i would highly recommend anyone to come here. so far i actually liked my experience. staff speaks vietnamese and english. im not sure if any other languages are available but if you’re in westminster you probably don’t really need any other languages.
so good luck! and happy eye checking!

Love the place! Everyone is so friendly and helpful. And very clean I must add. If you have questions, they don’t hesitate to find you the answers. Been going here for almost 3 years. I highly recommend this place.

Been coming here for 3+ years. Recently the doctor got me to try Ortho-​K (sounds like a drug). I’m loving the shit out of it! I’m very active and my biggest problems with contacts were water sports. Sometimes jumping in the pool my contacts would come out and I would loose it. I told my doc and he turned me on to Ortho-​K. Basically it’s a hard contact you wear to sleep and it reminds your eyes. You take it out in the morning and you’re good to go the whole day! Super convenient for me. Especially when I’m playing golf, running, sprinting, or cycling all day. Contacts just get really shitty as the hours pass. These Ortho-​K is amazing. Can’t say enough!
Doc if you’re reading this! Thanks!
Cheers,
–Herbal Tea

All I can say is, very helpful staff and Dr. Le they are friendly and knowledgeable. I like the variety of frames they have there, nothing bad at all to say about them. Service is great, the doctor is very informative. The office is very clean and they have really great state of the art machines to look at my eyes, overall I do refer my family and friends here.

Customer Service — Amazing
Examinations — Comfortable
Environment — Classy
I recently came to Horizon Optometry for the first time about two weeks ago. I underwent both a contact exam and well vision exam. I was very pleased with the professionalism and attentiveness of both Dr. Le and his assistants. Dr. Le and his assistant, Kathy, went through both exams in an efficient manner while ensuring I fully understood each component of the examinations. After thoroughly explaining my condition, astigmatism, he recommended contact lenses that best suited my lifestyle and we discussed the necessary steps to sustain and possibly ameliorate both my visual acuity and the health of my eyes. I deeply appreciated the time he took to present me with an image of my eye taken previously and educating me on the different structures, their functions and possible health conditions that may arise. Being deeply pleased with Horizon Optometry’s overall performance, I decided to bring my mother and older sister for their examinations when I was due for my follow-​up last Friday. During my follow-​up, the assistants were very patient with me taking the time to explain my insurance coverage and the multiple routes I could choose to take regarding the purchase of my contact lenses. My older sister and mother were also very happy with their examinations with no complaints.
Thanks Horizon Optometry for giving me ²⁰⁄₂₀ vision and taking care of my family! :)
Keep up the good work!

Went in today for my eye exam. They were very friendly and greeted me right away. There were only a few papers to fill out (took 5 mins if not less). Was attended to really fast. Dr. Le was very helpful and paid close attention to my concerns. He was very patient with me during my exam because I tend to have difficulty with my exams. Everything I asked him, he answered right away. The exam was one of the best I have had. He recommended contact lenses that were suited for my lifestyle as well. After the exam, there selection of glasses and sunglasses was incredible. The staff members were very helpful and truthful regarding what style fitted me the best and I appreciated that. Thank you Horizon Optometry and Dr. Le, I will be coming back and have already started recommending your office to all my friends and family.

Dear Horizon Optometry,
I was a contact lenses virgin prior to our meeting. Though a bit scary, our encounter was life-​changing. Contact lenses, I can honestly say my world is much clearer, now that you’re in my life. and eyes.
Eyes exams are not new to me. But I’ve never had an eye examination more thorough than the one I had at Horizon Optometry. And my experience with Dr. Le was great because he really makes an effort to understand your eye condition and your personal concerns. This is not your typical «revolving-​door» optometry — the staff and Dr. Le actually make a notable effort to connect with their patients.
1. Hassle free waiting experience. Upon arriving, I was greeted and given only 2 papers to fill out. After I was done, I began my eye exam right away.
2. Eye x-​rays that show the back of your eye — Until my visit at Horizon Optometry, I had never seen the small blood vessels located in the back of my eye. I did not know this — but if you have high blood pressure or diabetes, it shows inside your eyes! According to my x-​rays, I’m all good. Phew.
3. Patience. It took me 20 minutes before I could get it in. My contact lens that is. The staff was unbelievably helpful in teaching me contact lens care 101, as well as keying in on some personal tips to get that damn thing in your eye. (for me, I have to be really close to the mirror because I miss my eye while attempting to place it in)
4. Clean and modern. Simply put, this is not your typical FOB establishment.
I will be back for my follow-​up exam later this week there may be an update to this review!
And just FYI, today I had my contacts on in less than 5 minutes! :)

I’ve been a patient at this office for over 10 years and have seen many Dr’s come and go. Ever since Dr. Le took over a few years ago he has turned the office completely around into a patient friendly environment whom makes you enjoy coming back to your next office visit. He will tender to what is important to you and goes out of his way to make sure you are taken care of. His staff is incredibly helpful and friendly; it’s true that a good Dr. is only as good as his his supporting staff,. He keeps up with new evolving technology.

I found this place by chance. I was looking online for an optometrist near me And I called this place up. They told me they were closed but was willing to stay open if I can come in right away. Upon walking in, I was greeted by a lovely staff. Hoa and Stacey was wonderful! They helped me expedite the necessary legal and insurance mumble jumble and off I went to see Dr. Le. He was very friendly and took his time to make sure my eyes were okay. He even spent the extra time to help me with a new pair of glasses and contacts on his off time even though I just came in for dry itchy eyes. Dr. Le and his staff went above and beyond in terms of service. I would highly recommend Horizon Optometry in all eye care needs.

I’ve been to a few different optometries (having been wearing glasses since the second grade) and, dare I say it, for once I enjoyed my experience!
Dr. Le and his staff are incredibly helpful and friendly. I felt so welcomed! This was my first experience with purchasing contacts and the entire procedure was painless. Dr. Le was really friendly throughout my eye check up and answered all of my questions thoroughly. During the Contacts fitting rather than simply assigning me a brand and type of contacts he educated me on the pros and cons of the different types of contacts allowing me to really understand how he came to recommending me the type of contacts we eventually agreed on.
During the Contacts fitting lesson I had a horrible time getting those pieces of plastic in my eyes but instead of feeling pressured and stressed from the experience the staff there was encouraging and helpful. I felt so bad for her because she probably put on and took off those contacts in demonstration 4 times before I got one into my eye!
I have never had this kind of service at any other Optometry and I cannot thank Dr. Le and his staff enough for their help. I will definitely be sticking to Horizon Optometry for all my eyeglass/​contact needs and would recommend them to everyone I know.