Continental Cleaners

All I can say is eventually you get what you pay for. After frequenting this cleaners for well over a year I am done with this place. Don’t get me wrong the price is great and the speed is fantastic but their quality is not up to par. Over the last year or so I have seen small stains here or there on clothes that have been «cleaned» there but nothing stood out as obvious while I was in the store (if you notice at home it is too late to do anything as is stated on their signs).
The other day when picking up a bunch of shirts I noticed something on the collar. After closer look 6 shirts had the same stain. After much discussion the girl behind the counter took the shirts to be cleaned again. When I picked the shirts up a second time 3 of the shirts were still stained. At this point I was frustrated and I believe at that point the owner walked in. I showed him the stains that he said that they were fine and that issues like that were to be expected at industrial cleaners. He even went as far as to joke that if he had a dollar for every time someone said «it didn’t have a stain on it when I dropped them off» he could of retired 10 years ago… Well he must be used to it and has become so hardened by his own mediocrity that he has given up caring about his customers or his finished product.
Needless to say he would take no responsibility and has lost another customer, which is a shame because I have been talking them up to my coworkers for a while, now I am forced to tell them about this unfortunate event.
I am sure that people will keep going to this place for the price alone but please don’t take your nice stuff there. It might get more stains on it than before and you too might have the owner call you a liar to your face, albeit in a backhanded way!

I saw the bad reviews from the past, they must have changed something. I’ve taken loads of dress shirts and suits there more than 20 times without incident. Always clean and pressed. They even saved my key one time that I left it in my pocket. Friendly quick staff… in and out quick and cheap.

I’ve just recently discovered this place and would definitely recommend it. They have great prices and do a great job. The service is always very friendly. I’ll be back again for sure.

I’ve been using this place for a long time. Their prices and turnaround time are awesome. Their quality is not as good as the places that charge $ 4 to $ 5 per article, but it is certainly adequate for my office attire. What I mean is: occasionally I’ll get a shirt back with, like, a crushed button or something. But that’s not enough to offset 5 stars for me when I consider how affordable they are and how they get my clothes back to me really fast.
Another huge plus: their business hours. They’re open until 5 on Sat which is really convenient for me.

Good prices here. I called about 6 – 7 other places around my area first to get a quote for how much it would cost to get my comforter cleaned and I was getting figures from $ 23 – 40.
Continental cleaners ended up charging me just $ 15 which is a great deal relatively. They didn’t seem to know what a Korean blanket is though, so I had to bring it in before they told me if they could even clean it. It looks like they cleaned it just fine though.
I also got a pea coat cleaned for $ 1.75. Overall good prices, I didn’t have any trouble with them (admittedly I only had the two items)
P. s. I was a given a lint roller and they asked me to lint roll my dog’s hair off my coat before I left. I don’t know what the standard procedure is, but I figure if I want to leave my coat at a drop-​off cleaning service, shouldn’t they be doing this?

Yea, I was also hesitant to take clothes here based on poor reviews below. We’ve been dropping our clothes twice a week now for about 4 months… no problems. The ladies that work there are friendly and efficient.

I usually never really make any complaints and tend to be really fair when it comes to rating businesses– but this place if horrendous!!! Im on the edge of tears! They ruin and ripped my 200 dollar Ella Moss shirt and stained my Theory sweater– THATS WORTH MORE THAN THEIR LIFE SAVINGS!!! Im so utterly disappointed and disgusted in the lack of knowledge this dry cleaner has. NEVER NEVER NEVER AGAIN!!!

Have been going to this Continental Cleaners for over five years. The price is fair and the quality is excellent. I recently took some dress pants in that had a softball size oil stain on them and they got it out!

YIKES! I should have Unilocaled Continental Cleaners before bringing my clothes here.
In February prior to a trip I brought in several pieces to be dry cleaned.
When picking up cleaning, I make a habit of counting my hangers to make sure I get the correct # of garments back.
Upon arriving home I discovered a shirt that was not mine. I then inventoried my clothing and realized I was missing a pair of pants. I phoned Continental Cleaners to advise that they must have mixed up someone’s shirt with my pants, problem being, the next morning I was leaving on a 10 day vacation.
I was informed they would keep an eye out for pants and advise the customer missing a shirt with description I gave them.
When I returned home I brought the shirt back to Continental and they took my info.
After almost a month passed, I asked them for an update when I was there picking up another order. A young manager, (I believe his name was Matthew), came up front and again, took a description of my item, phone number, and receipt.
Growing increasingly impatient, I again inquired as to the whereabouts of my pants and explained that this was very problematic as they were part of a suit. This time he had me fill out a «Claim Form» and said they would settle the loss with me.
Another month had past and my patience had worn thin. I called and asked for the owner/​manager. After a couple weeks a man named Doug Conway (owner) called and said he would look in to it.
Another week goes by until I hear from Mr Conway. He said «Sorry but we were unable to locate any pants matching your description.» I asked what they would be doing about it and he said something like «nothing as it is your responsibility to make sure your order is complete when you leave here and you can not prove that we actually have your pants.» I reminded him that I had returned a shirt to them and he said he had no proof that it wasn’t my shirt, to which I asked «Are you calling me a liar?» His exact words were «Spin it any way you want.» I informed him that I would advise as many people as possible of his terrible business practice which is what I am doing now.
Continental Cleaners is not somewhere you want to do business! This man could have even offered me cleaning credit. Instead he called me a liar (and lost my pants)!

Cheap prices but you get what you pay for. I only go there to have uniform pants cleaned. A couple pants now have multiple creases down the front. I wish they would pick one and stick with it.

For convenience after a move caused my clean dress shirts to be crammed in a carton for days, I took in over 50 shirts to be pressed and most came back looking worse than they did when I took them. This location has the saddest employees – no one has ever smiled at me. Very disappointing. I keep going back because I don’t want to pay 4−5x more! At 1.79 per item it’s hard to beat. Someone please open a competing dry cleaner in the area!

A lesson in not listening to other reviewers…
Despite the 6 previous negative reviews on Google (they were from last year, and I hoped deep down they might’ve improved) I thought I’d give this place a try. Mom’s been coming here for years and recommended it (it’s cheap!) so I figured well why not, money is tight. Dropped everything off (a little nervously), my boyfriends 6 suit pants and 5 jackets that he takes to work which totaled around $ 20 or $ 1.65 a garment (a great price in comparison to the other places we tried) and were told to come back after 4pm the next day. Went back today, two younger girls behind the counter barely made eye contact and one said hello. I quickly inspected and things were individually tagged and piled together under one plastic (ok by me, I hate plastic) but to my dismay I immediately noticed despite looking pressed and neatly hung not one stain had been removed. Not one. Same spots on the outside of one and the cuffs were all still dirty. Well, going there was absolutely pointless. Not sure what they did besides tag and wrap everything… Did it even get sent out? According to Google complaining to them does nothing and he needs the clothes this week so I’m going to bite the bullet and listen to other reviewers from now on. Also, once you leave the store you can’t complain anyway per their little signs everywhere. Thankfully nothing was damaged and at least I can say I gave them a try… but that doesn’t keep me from being super frustrated.
*sigh*
I’d highly recommend not wasting money here and going somewhere else reputable (with a in-​house shop that doesn’t send stuff out) instead.