C and G Flooring

We contracted with C and G to install a tile back splash in our kitchen. The installers arrived but were in some big hurry to complete the job. As a result, some of the tile was installed crooked, the edge at the end of the tile was very uneven and off by ½ inch from top to bottom and there was a spot that was visible from across the room. When they arrived they decided not to cut the tile with a wet saw and used a smaller much less precise tool. I tried to talk to the installer but he insisted the tile was «straight enough» and would only correct one area. I called the owners who not only did not respond to multiple calls and emails but left me a message a few days later claiming they were «targeted» from the beginning. I tried to get him to come out and make it right but he was too busy. We ended up with crooked tile and a very amateur looking job in our kitchen. On their ads they wrote «Perfection is our goal, excellence will be tolerated.» Don’t believe it. They charge more than most companies but we thought we’d get a perfect job and a owner who cared. We were very wrong.