Waited forever for my order. When she arrived, the fries ended up on me and the floor. She apologized and went back to get another one. I had to send burger back because it was not what I ordered and was cold. For such a large establishment, you would think they would be better organized. I will not go back
Valencia E.
Tu valoración: 5 Euclid, OH
What a great experience!!! Company outing. Great customer service and great atmosphere. We all enjoyed ourselves. Food was great!!! From the vegetarian lasagna to the small cake squares. What a great way tobspend a work day! Thank you for an excellent experience.
Chris S.
Tu valoración: 2 Cleveland, OH
Great place to play games and have fun! Terrible place to eat. I think I would rather go here and play games, then take a break to go outside to my car and eat packed peanut butter jelly sandwiches instead of dine here. First off the Margherita was $ 10 and not anything special. I ordered unlimited wings and they would only bring out 5 at a time. Being a man, I would eat them in about 5 minutes, then it would take another 20 minutes for them to bring out 5 more… Sometimes they came out cold and old, sometimes nice and hot. To top it all off though, my girlfriend got food poisoning from here on our anniversary night. Terrible ending to our anniversary sadly.
Roy W.
Tu valoración: 2 Beachwood, OH
This place would be so much better if children were not allowed after a certain time. Its ok to have a place dedicated to adults.
Earth E.
Tu valoración: 3 Lakewood, OH
They need a better beer selection, but the key lime coconut margarita was out of this world!
Ted F.
Tu valoración: 3 Bay Village, OH
I give 5 Stars to the Banana’s Foster dessert and 1 star to the loaded nachos. The bananas foster has always been fresh and very very good. The nachos on the other hand lack quality cheese and have had very small portions of beans to make them worth the 13.00 cost. I will definitely buy the desert again and never buy the nachos again.
Justine N.
Tu valoración: 5 Dalton, OH
The edamame was good but I’ve had better. Wings good tasty and meaty. Server was friendly and curious. Great place for adults as well as kids. Many didn’t atmospheres in one location.
Chas M.
Tu valoración: 1 Cleveland, OH
Decent happy hour specials but the servers NEVER know what they are. Be prepared to have the website up on your phone so you can show them what they are in print. Servers and bartenders are the worst I have seen almost ever. They stand around at the end of the bar and B.S. Last time I was there I LITERALLY had to get up and ask for everything I needed. The games are fun, bathrooms clean and plenty of parking. Come early, beat the crowds but don’t eat and even waste a second with the worthless bartenders who can give a squirt of piss about making a dime. The manager should be fired for letting such nonsence go on…
Paul W.
Tu valoración: 5 Cleveland, OH
I’ve never had a bad experience here at this location. The usual bartenders that we have are always on the ball to the customers. Yes I know that’s their job but ive been to places where those were things you dreamed off.
Libbi B.
Tu valoración: 2 Avon, OH
I was expecting a lot, but got less… The food was not up to bar… Golden tenders were tough and chewy and the drink I got was ALLICE for an $ 8 cocktail… really expected more for all the hype… the games were ok, but there wasn’t anything special. The prices had a wide selection, but again were nothing special.
Mike E.
Tu valoración: 1 Cleveland, OH
This place is way over priced! You would think you would get first class service for first class prices… but no! Its not even close! $ 10.25 for a shot of Patron! When this place first opened, I was a regular, and I loved it… I moved away and came back 7 years later, and it became kinda trashy, but still with prices that do not justify the service! No IPAs in tap? Whats wrong with you guys?
Tim S.
Tu valoración: 2 Youngstown, OH
Went in and sat down for some food it wasn’t busy at all in the dining area maybe 4 tables including us and 2 of them were getting ready to leave. It took 6 – 7 minutes before anyone came over to our table to introduce there self and take drink orders. Upon coming back we said we needed another minute to look at the menu, nothing looked that appealing so we went ahead and said we don’t want food but we do want a game card and the check for the two sprites in which our server walked past us maybe 5 times before we got fed up and went to the front counter to get our game card ourselfes in which he hurry up and gives us the bill without the card still The two sprites were 6.00 $ complete rip off, guy was a complete idiot… On the other side the game room was cool and the battle pod was pretty awesome.
Sarah A.
Tu valoración: 1 Cleveland, OH
This place just weirds me out. It’s always being advertised as the Chuck E Cheese for adults, but it was still literally swarming with kids… so I’m a little confused. I went to D&B on a Saturday night to watch the Jones vs. Cormier UFC fight. We got there around 7pm and it was packed. I mean like«wait 30 minutes to check your coat» packed. I was not amused. My friend’s insisted though that it would clear out by 10pm(when the fights started), so I didn’t complain. I decided to just roll with it and got some game credits as we ventured to the back. First initial thought: «holy hell its kid Vegas…». This place was literally overrun by kids, neon lights, and drunk parents. You could barely move without almost stepping on a 5 year-old while simultaneously spilling their mom’s neon blue Bacardi snowcone. Needless to say it made for a very strange atmosphere. We ended up leaving at 11:30pm before the big fight because who wants to watch guys beat this shit out of each other at the bar while kids run around with unicorn stuffed animals? Moral of the story: steer clear of adult Chuck E Cheese.
Sharon K.
Tu valoración: 3 Independence, OH
First time buying credits here, and they have a new Transformer game here~ :) I went on the dance fame and played mainly wheel of fortune. It is a good place for kids though.
Annie D.
Tu valoración: 5 Cleveland, OH
We had our work holiday party here last weekend and it was a wonderful experience. The staff was so amazing. They were very helpful, attentive and friendly. We had a group of about 40 and the area they set up for us was perfect. We did the buffet style dinner and it was good. Everyone came in on Monday and said they had a good time and thought the party was a success! Yay for me since I was in charge of planning it. :) Our waiters Jacob and Michael were great. They so happen to be twin brothers and were very upbeat and friendly. We enjoyed their company very much. I can’t remember the name of the manager working that night but she was also very attentive and checked on us a few times. My boss bought all of us players cards and we enjoyed the unlimited number of games there are to play. I would say overall the food is okay, but the service and atmosphere are awesome! A fun night out for any occasion and great for work parties!
Yvone R.
Tu valoración: 5 Ravenna, OH
I’ve been coming here since they opened and I have a wonderful time, and great food every time. I consider this place the adult Chuck-E-Cheese at night, but during the day, I would happily bring(and have brought) my kids here. We get here when they first open, and enjoy a family lunch in the TV room. Then, after charging our cards, we enjoy the arcade. Fast, friendly service. Clean and neat place. Bathrooms in working order and Valet parking at night. Yeah, I love this place.
Randal B.
Tu valoración: 2 Livonia, MI
First impression: understaffed and slow. I came in looking for an explanation of what I should be buying for my group of 4, and the lady staffing the front desk, as she was busy with another customer, said something about if we wanted to eat and play to go sit down in the restaurant. So we waited for a while to be seated, and when that did occur, we were escorted through a wasteland of tables covered in dirty dishes. The food is fair if you’re only expecting bar food, the service reasonable, the drinks have a wide variety to choose from. After ordering said snacks, I purchased a 4-pack of «power cards», received a survey request on my receipt, which, as it turns out is impossible to complete, as it asks for a 15 digit code, and only a 17 digit code is on the receipt. This wouldn’t have bothered me that much, except that when I wanted some help figuring it out, nobody had any clue what to do. A pity, since the reward for completing the survey would have inspired me to spend more money. Your loss Dave(and/or Buster). The biggest surprise was that while nobody was interested in telling us what the food specials and gaming offers were for today, they did have great signs telling us all about them — INTHEBATHROOM. Seriously people, at least tell me to go to the bathroom for the low-down! The machines are mostly in good repair, except for a few of the ticket generating ones, that did not issue tickets as promised. Overall, we had a pretty good time, but I’ll be comparing my experience to the Dave & Busters in Livonia, MI to see if this is an isolated incident or endemic to the franchise.
Scott K.
Tu valoración: 2 Cleveland, OH
Yeeh, where to begin… The atmosphere is great. Adult without alienating kids, you won’t find too much cheese in the décor. The wait staff is less than helpful, the process of understanding the dizzying array of discount options, with and without food, is frustrating. My poor vegetarian friends from out of town had nearly no food options, so we decided to get snacks. Taco Tuesday had no meatless options like beans. The drink menu has no prices, so we opted not to drink. I feel like this place is crafted to part you from your money as unartfully as possible. The food was not bad, without being craveable, and I’m left thinking that the company just doesn’t like its own customers.
Mike M.
Tu valoración: 1 Chicago, IL
The pool tables at this venue are in fairly good condition. That’s about it. Terrible service, flat(and overpriced) beer, and a game room with outdated machines make this Dave & Buster’s the opposite of a destination. Edited: Downgraded from 2 stars to 1. I had to confront management a second time(major pool tournament) about completely absent and inattentive service. Unacceptable.
Bob L.
Tu valoración: 3 Cleveland, OH
It had been about three years since we set foot in a Dave & Buster’s, probably more like 6 years since we’d been to this particular location, so we decided to stop in on a recent Saturday night. Why? I’m still not entirely sure why we did it. Part reminiscing. Part self-immolation. Whatever the reason, what follows is a brief recap of our experience. We arrived around 18:30 on a Saturday. The enormous parking lot, large enough to land a 737 in, was already starting to feel crowded. We parked the Soul away from the other cars. We, unlike most of America, are not afraid of walking. Upon entering we headed straight back to the bar. It was still relatively empty. We took a couple of chairs and bellied up. Nothing has changed, at least not in this part of the building. Same dark wood, same slightly wobbly bar stools, even the same stale beer selection. Our bartender, Shelly, was perfect. It’s rare that you find such genuine hospitality in the service industry anymore. I’ve become so accustomed to the banal indifference worn by most restaurant industry employees that I hardly find the energy to complain. I am, however, still impressed by good service. Well done, Shelly. As we sipped our drinks, I languishing over a neutered vodka tonic the wife enjoying the college-remembrace known as the Long Island Iced Tea, we decided upon dinner. The food at Dave & Buster’s is actually better than average. The offering, all American, is filled with chicken, ribs and steak. There are a few spots of originality scattered throughout like potato puffs and pretzel dogs. It’s generally unhealthy food designed for maximum caloric impact but it’s good for a treat. Chicken Tortilla Soup — This D&B staple has been around since day one and it hasn’t changed a bit. Packed with cheese, crunchy tortilla strips, cubes of white meat chicken and a tomato broth, it makes for a heartier than expected soup. Hints of cilantro and very low levels of heat make for a tasty starter. Sweet Apple Pecan Salad — One word dominates this flavor profile: sweet. The mixed greens(a nice diversion from the land of Romaine) are tossed with paper-thin apple slices, sweet and crunchy candied pecans, crumbles of bleu cheese and raspberry vinaigrette. A little too much dressing for me but we had no problem finishing the entire thing. Roasted Turkey Avocado BLT — My wife really enjoyed this sandwich. Roasted turkey, crispy bacon, tomato, creamy slices of avocado and mayo on whole-grain bread. The bread was soft, glutenous and chewy. The accompanying seasoned fries were cooked a perfect golden brown. Fire-Grilled Salmon — This was a pleasant surprise. Ordering salmon at a place like Dave & Buster’s? Am I crazy? The risk paid off. The salmon filet, chargrilled, was cooked perfectly. Tender, flaky and moist topped with peppercorn garlic butter. The sauteed spinach was very buttery and the sweet potato fries I got instead of the spicy rice were great. After dinner we wandered back into the bowels midway for some gaming. Holy shit, there are a lot of kids here. I’m talking enough kids to make most sane people decide never to have them or those with kids not to have any more. This place makes Chuck E. Cheese look like a corner bar. I know, it was a Saturday night. That didn’t help. We did our best to ignore the throngs and moved in. Since we’d last been here this area has changed quite a bit. It’s still extremely loud, extremely crowded and almost unbearably chaotic. There are now quite a few touch screen games. The exact same games on your iPad and smartphone, only bigger — Fruit Ninja, Doodlejump, Infinity Blade. There’s also your ticket games if that’s your thing. We hit Wheel of Fortune, some pirate shooter, trivia, and a few others before the sensory overload and overpopulation took their toll. I don’t think we’ll every be back. This is not a place for us anymore. It was a place for us about 15 years ago. The kids, soccer moms, always annoyed teenagers and divorced dads with weekend visitation rights can have it. It’s time to burn the torch of Dave & Buster’s and remember them how they used to be, an after-work hangout, a playground for adults, a haven from the pre-pubescent.