Jo-Ann Fabrics and Crafts

gave me 10 dollar discount, even though I did not have coupon, thanks
organized

Always nice ppl working there. Clean? Just as clean as any other joanns… which isn’t that much…

It is what it is. I usually gravitate more towards the craft section when I’m here (usually for some dire need for some obscure set of knitting needles). My only beef with this place is the lack of any care on behalf of the employees (maybe I always come at the wrong time but this kind of attitude seems to be prevalent any time I’ve been in the store).
For being at a Craft store the associates aren’t that out the box thinkers – I needed a blocking board for my knitting but they tossed me over to Michael’s, fair enough – they are a true craft store. However, the lady at Michael’s suggested plain foam board and pins, which I took (since I mentioned earlier how dire my crafting needs can be at times…) This solution could have easily been presented to me at JoAnn’s (I did make sure to explain the purpose of the blocking board).
It is a JoAnn’s though – a fabric store. They usually have those «in a pinch» crafting items but I definitely prefer my local yarn store in terms of selection, customer service, and overall atmosphere.

This fabric and craft store is a great local resource with highly reasonable prices on everything from holiday wrapping paper to silk flowers for home decorating. They have frequent markdowns. The last time I was there I came home with three huge bags including two beautiful baskets lined in red cloth, rustic wrapping paper with matching tags, a pretty sewing basket in a clever sewing theme fabric, Christmas themed Peeps, and other fun stocking stuffers, all for $ 50.00. For a small store, I’m always amazed at the selection of items available, the prices and despite what a few reviewers have said, the laid-​back and helpful staff.

I love how easy it is to get to this store.
When I’m having fabric cut, I’m always asked what project is it for and what help/​suggestions they may have. I like that.
The checkout line/​lane recently changed and I was waiting in what we believed to be a line (behind other people), while another line was forming out of our view. The two cashiers SHOULD HAVE BEEN WATCHING THIS SITUATION ARISING, and the next thing I knew, we were told our line didn’t exist and we’d have to get out of our line and get in the back of another line of people. I put my purchases down and left the store. The correct way to solve the problem that was allowed to occur was to, #1 Apologize, #2 Sift the line together asking everybody’s approval (Will everyone be alright if I do this in a fair manner?).
I still like the store. What can you expect from people who are paid minimum wage without proper training?

The usual Joann Fabrics: a good-​sized selection of fabrics at reasonable prices. Crafting supplies for painting, knitting, some beading tools, and a small selection of home decorations. On the Sunday morning I visited this small shop I had already planned out what I needed to purchase, nothing complicated, just a few yards of fabric and a couple of buttons. However, my service was terrible! At the time of my arrival to the counter, two people were cutting away at fabric and there was no line. So I decided to get in line for one employee’s station. Apparently this was sacrilege! The employee’s commented rather rudely back and forth about me «creating my own line» and how this «messed up the entire system.» …it’s fabric, people… just cut it!
I had depended on this store to be my go-​to craft store (as it was the closest to my former residence). I have since moved away and have decided to drive over 45minutes to go to another craft store with BETTER SERVICE!

Looking for a foot of blue velvet for my next little project, I went to Jo-​Ann Fabrics in Westford. Yikes. $ 24.99 for a yard for the good stuff, but there was a less expensive brand for $ 12.99 a yard but they didn’t have the blue I needed. I asked the salesperson if she could call the store up Rte 3 to see if they had what I needed, and she said she couldn’t call (actually, she wasn’t even helping anyone else and no one was near the cutting counter). Not sure why she couldn’t. Not so friendly. Whatevah.
This location has a good selection of fabrics, sewing boxes, threads, craft supplies, etc., but it was messy, as usual. Maybe there isn’t enough help, but it’s not like the store is so busy so personnel couldn’t take the time to tidy up a bit.
So, off to Tyngsboro to find what I needed. Yes. They had what I needed, and the salespeople were a lot more pleasant and accommodating. Will I return to the Westford place? Probably, cuz it’s closer to the places I usually frequent for other errands and has some decent buys.

This is my favorite Jo-Ann’s of the three that I frequent (Burlington, Tyngsboro and Westford). It’s well-​kept and always quite organized and there is a better fabric selection here than at the other two locations I mentioned. The staff here are mostly crafters themselves so they’re very helpful and knowledgeable enough to help you with ideas if you’re stuck.