Bristol Farms

The rating is for the negative experience with butchery. The rest of the store is great. There are certain types of experiences that I feel I should mention due to the nature.
I have shopped here multiple time over the years. I enjoy the staff in the rest of the store they are awesome. Selection of beers, liquors, produce, and meats are great. My family and I come to this location for the butchery. They have an awesome selection of meats. The quality is tops! Usually the staff has been great. Today I saw an interaction that wasn’t acceptable.
I was walking to my family member’s location bc they were asking about beef back ribs. The older man who worked behind the counter walked away while my family member was asking about the best time to call, to find out when they would have more ribs.
I’ve worked in retail for 7 years and I know that was poor handling of a situation. Having been on both sides, now I can see that. Then again I learned early & quick how to reduce issues w/​customers for worse. Being that the guy is older, he knew what he was doing and probably better at not being rude. yeah he could have had a piss poor day doesn’t excuse his actions. Since, it was not my experience so it wasn’t my call to talk to the manager. The man could have offered the information from the get go so that customer don’t have to ask. I’ve worked enough customer service to know that. So if you have a similar experience well…
My rating will change, bc people come and go.

This 5-​star review is solely for the employee Max who graciously helped me last week. I was scrambling to find nail polish remover and/​or rubbing alcohol in a mad flurry, as one of my clients had spilled red nail polish all over my wooden sauna seat (I own a wellness clinic). Time was of the essence! Max was in-​line (ON HIS BREAK) but kindly showed me to the aisle, helped search for the item and also offered some invaluable advice on removing paint as he happens to be a visual artist. He did this with a smile, with no manager around, simply to help a distressed customer at his workplace. He could have shrugged his shoulders or pawned me off to some other worker currently ‘on-the’clock’. It is sad that this form of customer service has to ‘stand out’ but unfortunately these type of selfless souls are becoming increasingly more rare in this world. To Max’s Manager, you have a unique worker. He deserves at least an honorable mention :)

Very overpriced store for young ppl IMHO… I had a breakfast at this gourmet market, it cost me almost $ 60!!! However… Every bite felt so so good that I couldn’t complain about anything but price… gotta be rich!
Money is not the key to happiness, but if you have enough money you can have the key made.
This is the best gourmet whole foods store I’ve been so far… The pricing is a bit on the ripoff side than you-​gotta-​be-​rich side, from investment point of view…

I have been shopping here for years. I was patient with the exhaustingly long remodel. tolerant of the less than average deli. What I saw the other day was beyond disgusting though. I was in line and saw a checkout associate berating and humiliating a customer because her husband had left his wallet at home and they didn’t notice until the last minute. The associate kept saying to us in the next line (which had gotten backed up) «I can’t help you because her husband left his wallet at home». Rather than just leaving after noticing they forgot the wallet it appeared that her husband had gone to retrieve it. The customer appeared very distressed and hurt by this abuse, rightfully hurt. The associates name was Danielle. I made sure to look so I could write about how unacceptable her behavior is. She made my stomach hurt. I will never, under any condition whatsoever, go to another Bristol Farms again. if this is how they treat their customers I hope Whole Foods continues to pull ALL of their market share and force B.F.‘s to close their doors.

I’d never been in a Bristol Farms store before so checked it out when I moved to Westchester. If you’re a foodie and a cook, it’s a go-​to destination for your ingredients/​condiments/​wine etc. The sandwiches and prepared foods are tasty, personnel are friendly and helpful. Even has soy candles and other upscale home items. It’s on par, if not better, than Whole Foods (who I refuse to do business with) and item pricing will definitely lighten your pocketbook. With that said, this is a go-​to store for special items that you can’t find elsewhere for less. Ample parking and relaxed upscale shopping experience.

Great supermarket, big selection of fresh meat and poultry and seafood. They also have a sushi chef on site. Probably the best fish you can get. The prices are out of this world they’re super super expensive. But the quality is great. Customer service is usually good. Most of the employees are very informative. I enjoy going to Bristol farm I like getting lunch, The variety of the food in the café or at the market is great. there are fantastic also when it comes to catering. I just wish I could afford to shop there.

First of all… The guys that work behind the counter (seafood, butcher, etc) are awesome! The service there is for sure a !
They just finished a major renovation, and let me tell you. The place looks sharp. Super clean, bright and easy to shop.
This is our to go place for our weekly groceries.

The cleanest and brightest grocery store I’ve ever been to!!! I feel so welcomed and overwhelmed at the same time! I like coming here for a random salad sometimes, but my favorite part is hunting for the hidden cheese platters that they have laying out for samples. It’s like an honor system where they expect you to conservatively nibble on one or two pieces of specialty cheese and walk away with all the self control in the world. but let’s be realistic now.

WOW!!! What a huge change here!!! It has changed 180. It is beautiful inside now. The deli section is 200% times better with so so many sections, it’s crazy! The pastries looked amazing too. I can try different lunch options for weeks. It got me so excited.
The dairy was expensive and so were the produce but it’s a good alternative from Whole Foods if you can make it there.

I was only in Bristol Farms for a short time yesterday and observed tons of people grabbing the samples of food and fruit with their hands and not using the tooth picks, etc. The overall vibe is very unsanitary from the samples to the hot bar. I’m warning you with peace and love to resist temptation and skip the samples or else get e-​coli

Gave it another shot since they did a full remodel. First — it is WAY too bright in this store. It is assaulting to the eyes. Things aren’t well laid out. They are definitely a wanna-​be Whole Foods.
They got rid of a ton of baked gluten free stuff (such a shame). The salad bar is decent but it’s never fully stocked.
The new layout does make it harder to find things.
The customer service is still awful. Tons of lanes but only 2 or 3 open at high traffic times. Last night was just awful. Waited in line over 30 min while 2 kids in front of me were non-​stop texting and buying a .5 cent piece of chocolate to get cash back. Go to the ATM punks!
Probably won’t be back again. Sad … this store had such great promise with the remodel but Whole Foods in Playa Vista has better salad/​deli options and definitely better gluten free choices.

Really like this grocery store– the staff is very nice and helpful, and they almost always have samples of food out around the store (orange slices, cheeses, crackers, and sometimes bakery items).
Certain items here are overpriced, basically anything that’s a regular brand that you can find at another store (example Nutella/​aluminum foil/​triscuits/​etc — you get the idea. Buy these regular items somewhere else).
However, their deli and bakery are awesome! And their produce selection/​quality is great.

This is grocery shopping grown-​up style. The one in Westchester has just been remodeled to look a little more like a small Whole Foods. I really like the new look, the new salad bar, and hot food bar. The meats and vegetables are all organic. I can never pass up the cheese area. They really expanded the wine and alcohol section. Senior citizens get 10% discount on Tuesdays. This is one of the best stores in the area.

I came here with one goal. To try The Cookie!
Now, mind you, fresh off the holidays, I was going to get back on track with more veggies, more water, walking and sleeping.
First Monday back after two weeks off (and staying up late to «prolong» my vacation) — my resolve was down, I couldn’t get the idea of this cookie out of my head. Seeing that it is only available at a few select stores made me want it more! With less traffic on the road since LAUSD and our college weren’t back in session yet landed me in their parking lot.
I swore to split it with my office mate — then I’m only giving in half as much!
These little pieces of crispy, gooey, chocolatey heaven are on their own little hotplate right when you walk in the door. You could get in and out of the store quickly and walk away with your little treasure (but don’t forget to get milk for your cookie). If you have farther to drive and can resist eating The Cookie in the car, then there are details on the bag on how to heat it back to it’s original splendor.
After seeing the size of the cookie, we split it with 3 office mates and still each felt like we got a great size fulfilling, life-​changing Cookie.

Compliments to the Sushi department. Surprise visitors were arriving the next day, after the sushi department had closed and hours after the 24-​hour order window. Phoning and online ordering were not working well, but the young man at the deli was kind enough to leave our order for the manager. He also gave me the sushi manager’s name. I called in the morning and all was in order. The tray was ready on time and the sushi was surprisingly fresh and tasty. The rice was soft and seasoned well, not too sweet, bland or «vinegary.»

Not sure what Bristol Farms is thinking, keeping the store open through such an extensive remodel. It gives you the sensation you’re in a grocery store after a natural disaster. The apocalypse, even. Flooring pulled up, aisles moved so close together you can’t get a cart down them, more plastic sheeting than an episode of «Dexter.» Bully for Bristol trying to up their game, but subjecting customers to this experience in the meantime? Won’t be back until the dust literally settles and is swept away.

Bristol foi um achado nos EUA, em São Francisco e em Los Angeles. Mercado estilo Natural da Terra em São Paulo com produtos diferentes e mais saudáveis e gostosos. Ele não tem aquela variedade de tranqueiras que outros mercados ou lojas de departamentos americanas e sim, bastante tipos de frutas, sucos e pães.
Outra ótima vantagem aqui é o buffet de comida por peso que é gostosa e não calórica, excelente para fugir dos fast-​food. Eles têm um pote para você pegar comida e levar embora mas pode comer nas mesas externas com talheres de plásticos.
Por último, guarde espaço para as sobremesas, bolos, tortas e cupcakes!

I’m a fan of eating a quick lunch from grocery stores and I think this Bristol Farms knows that because they have a café within the grocery store’s walls. While that’s awesome, I stuck to the do-​it-​yourself hot bar, where I selected some delicious roasted turkey soaking in its own juices! I have been craving Thanksgiving for awhile so I appreciate this offering!
The turkey was delicious, a tiny bit dry but honestly, keeping turkey moist is an almost impossible feat, so Bristol Farms did a pretty dang good job! *TIP: ADD PEPPER!
My friend opted to go American Chinese and got some Orange Chicken, which she chowed down, ferociously!
So wait, why three stars then? Well, I have been to other Bristol Farms before and they all have seafood and extra large salad bars… This one only had a small hot bar, prepared food bar, and a carving/​sandwich station. I guess the «café» is supposed to make up for it, but I personally love making me OWN meals… Cause I like EXTRA MEAT… And at cafes, they’re typically stingy, or see me, a small girl, and assume I don’t eat that much!
BEHOLD– the ANIMAL EATING GODDESS! I should just have that on my «my name is…» Sticker. Oh and maybe I should wear one of those stickers at all times too.
So over all, this was a great place to get some quick grub, and the store is insanely clean and offers loads of parking out front, I just wish… There were more food bar options!

When Bristol Farms first opened here — I was extremely grateful. Finally, I didn’t have to drive to Santa Monica or Manhattan Beach to shop. As recently as 2013, I would have rated BF 4 stars but, as others have noted the store is going downhill.
The Westchester store was cleaner then, the cashiers actually engaged in conversation and seemed to care whether you had found everything Ok. There are still 2 that are left but the new ones would rather be listening to their iPhones than listening to customer requests.
In addition to this; my primary observation is that there is NEVER ENOUGH HELP during busy times like 5 – 7. Every year around the end of the year, it appears that Bristol Farms changes managers — be prepared: 2 cashiers and one person in the deli, one in the bakery and one serving seafood, poultry and meat until the new manager catches-​on. They don’t appear to have caught-​on
I used to justify the prices by what was a fact — I never had to wait. Now it’s as bad as the old Ralph’s. I don’t get it: In business, sports and most everything else; you either rise to the challenge or admit defeat. It appears that Bristol Farms is choosing the latter.
The quality of food is still pretty good. The guys (yes they ARE all men) in the meat and seafood departments will cater to special requests, Luis in the Deli is as good as it gets and the produce is well-​presented and fresh (though, not enough local) but the rest of the store seems to suffer from the legacy Westchester ‘declining self-​esteem problem’ that seems to affect supermarkets on Lincoln Bl.
If you’re from O.C., the Valley or B.H., you’ll think Westchester is très dèclassè. Westchester can’t decide if it’s the Beach, LAX or the ‘Hood. Mostly it is a solid middle-​class community — the type that is disappearing on the West Side: Families who don’t have time to care about anything but the kids’ college choices and soccer games and don’t want to live 50 miles from work. Westchester serves as a shopping district to surrounding communities like Playa del Rey.
Those of us who live in P.D.R are stuck –we either shop in Westchseter, near our work, Manhattan Beach or the Marina. Since Lincoln Bl has become a parking lot (all the new condos on Lincoln?) most of us avoid going north. Google, Activision and a number of other tech firms are moving into the area and attracting a cosmopolitan clientele. I hope Bristol Farms marketing department is aware of this.
The new Ralph’s just south of Bristol Farms will provide a good alternative and competition until Whole Foods opens in Playa Vista however, it looks like for the immediate future I will be grocery shopping near work or in Manhattan Beach.
Come on BF — Rise to the challenge.

This is without doubt the WORST Bristol Farms I have EVER been in, bar none. First of all, it’s old and funky and small and nobody seems to care. OK, it’s not in the most upscale location but still, it’s a Bristol Farms. Be worthy of your name! NOT! I think this is one store that has slipped through the cracks. Honesty, either upgrade it or close it! The prices are still high but the store is disgusting.
In its present from it shall never see the likes of me again. Went in today for a few items and was appalled at the low class appearance. Not only that but the staff seemed like they should be working at the 99 cent store. I picked up a whole cooked chicken. When I lifted it from the cart to the conveyer belt, the top slipped off and the entire contents of greasy juice poured into my $ 2000 Prada bag!!!
I shrieked slightly and asked the clerk if she had paper towels. Without a comment, she tossed me a dirty hand towel. I mopped it up the best I could, all the time without a comment from the clerk. The greasy oily juice had poured on the floor too but the clerk kept ringing up the items and then finally called someone to clean it up. Meanwhile, I called out to an elderly woman who almost stepped in. The clerk didnt warn her; I had to.
No comments from the clerk at all, no sign of concern, she didn’t even look at me.
THIS IS THE CRAPPIEST BRISTOL FARMS ON THE FACE OF THE EARTH AND I SHALL NEVER DARKEN ITS DOOR AGAIN.

We came here to pick up some Aris Natural Food’s fig yogurt. They have good stock of them. I was lucky.
Fruits and Veggies were pricier than most health food store. But they exclusively sell organic, free-​range, etc. but I noticed that with meat, they have grain-​fed as well as grass-​fed. So then, think about it.
The store was neat and organized. Staff was helpful. Wide selection of wine and neatly labeled for an easy-​find.
We tried their $ 9.99 free-​range rotisserie whole chicken and it was really delish. Worth it.
I would come back.