Seasons Taxi

The driver harassed, and screamed at me during a 15 minute trip. I immediately felt afraid for my safety after my first interactions with the driver. He was abrasive, and drove overtly aggressively while combative with me. The driver would look back at me implying he would leave me out on the side of the road. Never — ever– would I use this car service again.

Booked a trip to JFK and back one week later. Drivers were on time, no complaints. Cars are old, but fares reflect that. Will use again.

Dispatcher is a jerk. I asked for a car seat on my outbound journey to the airport and confirmed with someone. Taxi arrives with no car seat. Try to call to ask for a taxi for the return trip and the guy hung up on me.
Unreliable and terrible customer service.

I just moved to Westbury from the city and don’t drive so I have been using this taxi company to and from work about 5 days a week. The drivers are very friendly and diverse. There are one or two who are not chatty, which is fine by me. They have been 5 mins late here and there but over all considering how often I call, it’s totally acceptable. I always feel safe, and most of the interactions I have had have been very pleasant. JJ, Hudson, and Karen are some of my favorite drivers. This company has never given me a reason to call another company yet! Keep it up guys!

The worst customer service I’ve experienced in a while. I should’ve known better when I saw two stars. I was desperate! I called for a cab and was told 30mins. I went in another store to kill time because my gym closed and I didn’t want to stand in the cold. It’s dark and unsafe for a woman to be out alone by closed businesses at this time of night. I’m literally standing in the dark. Every few mins I peeped outside, didn’t see a taxi. I call to see if the driver came & they tell me the driver came already. I told the dispatcher if he came, how come the driver didn’t call me. «Oh, we don’t do phone calls». He never came! They lied! So the lying dispatcher tells me okay I’ll tell him to come back and hangs up without giving me a wait time. I call and another rude dispatcher answers my call. I explained the situation and the information the first dispatcher gave me. He says no taxis available and I hung up on him. The f***! Why did the first dispatcher tell me someone would pick me up then. Trash service! Never again! Thank god I found a reliable taxi service to get me home safe. I will never recommend these people to anyone.
Companies always rave about customer service and hire trash ass people, I don’t understand.

The worst. Literally got Unilocal just to give this review. I ordered a cab in advance, and it was over 20 minutes late. During this time I called 3 times to make sure they know that i have to make it in time for my train. I got very rude and condescending responses and zero apologies. I will say that when he finally arrived, the driver (Lou) was nice and did everything he could to get me to the train on time. But I was pissed af.

Made a reservation week in advance for 5 plus luggage. At pick up they sent a car, had to wait for a mini van. Return flight I was told to call when we picked up our luggage. Driver would be in the area and pick us up as soon as I called. Also Called before return flight to confirm. Same story, driver will be in the area. No pick up!!! Waited 1 ½ hours and the dispatcher had the nerve to yell at me! Because I used the word «hell» in my frustration. Accused me of cursing at him. What a whimp! Never using them again!!!

Use them for airport. Very reasonably priced, reliable and on time (I call in advance, not when I realize I need to be out the door in ten minutes).I have used every town car service I could find and have dealt with many issues. I like using Ray at all seasons, he doesn’t drive erratically or too fast. I feel safe in his car which is why I prefer to use them over a town car or other cab company.

They are very, very rude. The dispatcher hungs up on customers. He is very mean. They lie about time. I called 35 minutes in advance but still they showed up late. Never use this taxi service, avoid it.

Worst company I’ve had the displeasure of riding with. The taxi driver who picked me up whose name I wish I knew was a jerk. We get to the train station and he has no change. My train is in two minutes and he hassles me saying we have to turn around and go to a store for change. I tell him that’s not possible as my train is soon to arrive and he should have told me before we left my house. He then calls his boss so he can use my card and lies saying I don’t want to pay him. He was very flippant and I will NEVER depend on this company again. The only reason I even called is because Stuart’s was delayed.
They are lucky to get ONE star.

This company is the worst Taxi company we have ever worked with, they are unreliable even if you request a cab way in advance. We recently moved to the area and have tried to use this company multiple times; sad part is we live within a mile of the LIRR which is where we always take a taxi to and from. Our most recent trip we complained to the driver about our experience and he recommended we go tell the dispatcher ourselves so he, «can mess us up outside for complaining». Talk about customer service. They will no longer be getting our money. Best advice call someone else, I’m sure they will appreciate your business and will be much more pleasant.

If I could give this ZERO stars, I would. My boyfriend and I needed a cab from a hotel to get to a wedding nearby. We asked the hotel to call the cab service to get here by 6 so we could make a 630 ceremony (the reception hall was at most 10 minutes away). Hotel called, but no cab. The hotel called the company again, and said they were 5 minutes away. 30 minutes later, no cab. We waited 45 minutes for cab, only to have the driver with a full cup of Dunkin Donuts coffee in her hand while driving. The entire way to the reception hall (again, only 10 minutes away), kept talking to herself, and talking crap about her boss. «JJ, you better shut up, because I’m not picking up another stop. I worked 15 hours, I’M DONE JJ.» She continued to say, «If Obama wanted a cab, I wouldn’t even put him in a plastic bag and throw him in the trunk. I’m done.» She made absolutely no sense, and was a miserable driver. Lucky for us, the ceremony started late. But there was NO need for the cab to be 45 minutes late.
I will NEVER use All Seasons Transportation ever again… in any city.

Defintely not reliable. Called for a cab to be at my location in 10 minutes. Dispatcher said no problem. 10 minutes, no cab; 15 minutes, no cab. So I called back; the dispatcher said he’d be there any second and hung up on me. Cab showed up 20 minutes later, resulting in me missing my train and sitting at the station for the next one — AN HOUR LATER. Not recommended.

Needed a ride last minute from JFK. I called when we landed on a Sat night and dispatcher said «no problem, I have a car in the area.» We had to wait over 1 hour for our luggage yet it was no problem for All Seasons — they waited until we got it. Price was very reasonable, dispatcher friendly and accommodated us, and driver got us home quickly.

The most frightening tax ride I’ve ever taken. The cab driver was abusive, rude, acted like he was crazy, called me names, mocked me, and scared me to death. I had to jump out of the cab in fear of my life. The worst part of it is that when I complained to the dispatcher, he called me crazy and hung up on me! I filed a police report.

Worst taxi service ever. If I could remove the one star in this review I would. The first car was there in time and was told to not pick us up to opt for a better fare. Next car was 30 minutes late causing us to be late to our event.
Don’t use them if you can avoid it. Don’t depend on them at all.