Grease Monkey

They hunt for repairs and fail your vehicle. There is a difference between a good honest shop that does a thorough inspection for the safety and benefit of the customer and a dishonest shop that goes out of there way to fail your vehicle so they can profit from the repairs. I was an auto mechanic for 15 years and I know what I am talking about. This is not a shop you can trust. The manager (I believe his name was Dave) was completely unreasonable. We had to take both of our vehicles elsewhere where they both passed inspection without issues. I am not the kind of person that leaves bad reviews but in this case I hope it will save someone else the frustration that I had to deal with.

Located in a hidden area, hard to spot from the street. Came here for safety and emission and it was done in a breeze. They provide on the spot sticker renewal.

I’ve had minor services completed on several cars since 2012. This location has exceeded my expectations and I’ve never experienced any issues or problems. The staff isn’t focused on up selling or taking advantage of the customers. They will complete what you wish to have done, however will still let you know if the have recommendations for additional services. During mid week they have a few deals on selective services (i.e. radiator flush, ATF flush, etc.). The current Manager has given me deals when combining a few services and he gives good price breaks to people who care about their cars. The visit is usually quick and would recommend if you need maintenance.

These folks really helped me out in a jam. My tire was 10 psi below normal thanks to a series of unfortunate events that are not wroth detailing here. Grease Monkey was the closest auto/​tire shop that could help. When I arrived they were closed (!) but the employee who was closing up shop was so nice and so gracious that once I told him my sad tale he was completely willing to help me out. He went above and beyond the normal expected service and really saved me.

I had a great experience here at grease monkey.
My only experience is with getting my car safety inspection. The safety inspection was timely and had a great value. I would recommend it to friends, if I had any.

Went in for an oil change, They tried to up sell me which is normally fine but they said my power steering was bad which it is definitely not it works perfectly fine. They don’t rotate your tires or check any other fluids. They will only check oil! AND THEIR PRICES ARE ONLY FOR UP TO 5 GALLONS! SO ANY OTHER CAR IS GOING TO COST OVER THEIR NORMAL PRICE! did not like them…

This place is a absolutely terrible place to bring your car in for service. They ran out of normal grade oil and ended up putting in a l full synthetic oil with out my permission. They said” it’s a higher grade oil that cost more and is healthier for the car. We won’t charge you the difference from the lower grade oil. You just can’t go back to normal oil once you go full synthetic!!!” What!!! Are you kidding me!!! Save yourself the hassle and forget about this dump!

What kind of company doesnt honor there own coupons? I have a coupon for 24.99 full service oil change and they call it a typo. That is piss poor management. You might as well go to jiffy lube. The honor there own coupons.

Welllll to start… they had American hustle on in the waiting area. Now don’t get my wrong, it’s a good movie but perhaps the incessant cussing isn’t appropriate for a communal waiting area? But I used to go here often, I took my personal vehicles and work vehicles here, then they started really REALLY sucking. I stopped going, I have given them another chance because I had a groupon for emissions. I was pleased, they seem to have gotten a lot better. They were fast and thorough, an associate named David working the counter was very professional and kind. They have to keep him and hire more like him.

This is second time I’ve visited GM, last time was in September (2014) — this time, for an oil change for a different car. David helped me and was very helpful and seemed knowledgable. But what I REALLY liked was that he didn’t «recommend» anything I didn’t need. He showed me a checklist of my car, and I was curious to see what he’d say. Recently the steering fluid had been checked and filled elsewhere, and the brakes had been replaced. I had also gotten the air filter replaced less than a year ago and according to him everything was fine and no replacements needed. In my experience, lube centers always try to push extras on you, when all you want is an oil change. I was radiantly surprised that they weren’t doing this. Dave was honest, helpful and got the job done. Above all, I appreciate honesty. Good job Grease Monkey, way to turn it around.

I am always skeptical about places with one or two stars but decided to give this place a shot anyway. This was almost a year ago now and have come back 3 more times since then. Great service, the guys are all very nice and professional. They even top off oil in between changes for free. This is great since my car burns some oil. When I asked the guy inside why they have such bad reviews he said that the shop was under different owners then and are way better now. This must be true because I’ve had no problems whatsoever and won’t go anywhere else now. This place is awesome. Give them a try, you won’t regret it!

I went in there for an emissions inspection. I went in as soon as they opened. It was empty as it was a weekday and the service was pretty fast. I was in and out within 30 minutes. The guy that helped me was very friendly and the cost for it was very cheap. Of coarse I bought the groupon for $ 25 and no need for reservations. I will definitely take my car there next year.

This doesn’t even warrant a 1! I took my car to get it’s state emissions and safety inspection. That was fine, until I realized they didn’t give me back my registration! We went back to stand around while they «looked» and never found it. They then told me I’d be fine to get my title and registration transferred with just the documents they gave me and my title. How do you lose an important document in 20 minutes?! I will never be going back there again!

So I have read all the negative reviews on this place. I was very skeptical on using them for inspection & Emissions however I figured that is pretty cut and dry. So I gave them a try. They have a special of $ 25 for both plus the sticker. You just have to pay taxes through the website while your there. I have been 3 times since and not had a bad thing to say. I would save give it a try.

Holy cow! Please do not take your car to this place. Unilocal is here to help and I didn’t take advantage of this service and got burned! Do yourself a favor and trust the reviews you read on this site.

After reading the current reviews for Grease Monkey I wished I had read them before I went. I too had a bad experience.
I gave Grease Monkey a go because they had 3 empty bays, and they are close to my office. They never seem to be busy which really is a bad sign come to think of it…
When I pulled in the guys were all sitting in the waiting room watching the movie «Surrogates» on TV. I sat for a few waiting on someone to come tell me which bay to pull up to, and when they finally noticed me, the tech had to wander across the shop to put his 64 oz soda on the work table. I could wait. His approach seemed like he was bored and borderline annoyed. Probably because I disrupted his show. I got into the waiting room and noticed that the floors were dirty, there was a heavy layer of dust on the edging on the counter, and everything seemed in disarray. Certainly the owner here or manager would want his establishment to look impeccable especially if they are dead slow. You are paying people to work there… make them clean.
I asked for a full synthetic lube which «I hope» I got. They took out my air filter, which needed replacement, but in doing so tore the rubber outer ring, then told me that they didn’t have a replacement. I asked what he was planning to do since they damaged mine, he suggested I could wait till Friday (5 days) for him to get one. At no point did they offer to have someone run next door to Wal Mart or somewhere to get one. The guy at the counter was pleasant, but kept bragging on how much cheaper they are than the dealership. My oil service cost me $ 98. WOW… and that’s without a filter. They call that cheaper than the dealership? I think not. I’ve never paid more than $ 80 at the dealership, and that gets me a filter and tire rotation.
I’d love to be able to speak to the owner of this place. I won’t ever go back. Seems there are others going there that feel the same as I. Sad because they spent a lot to build and open the business.

If I could give them 0 stars, I would have. They SUCK, everyone there sucks. Notice the place is never busy and no one is ever using them, because they plain and simply suck. I work at a large company near them and am in charge of the fleet, I decided to give this new company Grease Monkey a chance, and they completely over charge for an oil change, and when I mentioned perhaps setting up a fleet account and using them more, in hopes of getting the better pricing, the guy working said they weren’t interested. I ended up taking my personal vehicle there a few weeks ago because I knew they wouldnt have a wait and I wanted to give them one more chance, well it was a mistake, they failed my safety for a bunch of B. S things that you dont fail for, and spent 40+ minutes doing safety and emissions literally like searching the truck for stuff to fail me on, it was absurd. Tyler is an idiot, Im sorry. But he is lazy and whines about customers TO A CUSTOMER, well sorry buddy, customers keep you in business, I think they should shut down or fire everyone and restructure. I hate it there, and everyone who works there. They also usually watch like prison shows in the waiting room, not really appropriate. STAY AWAY, NEVER GO HERE. Seriously… Its not worth your time.

I was super impressed by this location. I went in on Saturday to have my oil changed. The two gentleman working were super helpful and friendly and even fixed an issue related to my AC free of charge. The store itself was clean organized. I will defiantly go back.
Again, the customer service was amazing :)

Would not recommend. Got an oil change here and my car was working fine when I brought it in. Watched them reach behind the wheels to grease something and when they turned the car back over to me, the ABS light was on. They denied that they did anything to cause the issue and refused to make any amends.