Pegasus Pest Control

Our family is in the process of a re-​fi and needed work done quickly. I am so thankful that we chose Pegasus! George is wonderful and explained things very thoroughly so there were no surprises. Kenny came out today and took care of the the repairs and did a beautiful job. Everyone I have encountered at Pegasus is professional, knows their job, and has that little extra something that lets you know you are in good hands. I also really appreciate how punctual they are. I will be pleased to recommend Pegasus to my friends and plan to ask for Kenny to come back soon to help us with pigeon eradication.

George is the bomb… I have been a real estate broker since 1984. I have never meet a more stand up person in the business. Its nice to see integrity like that. I have no other reason to use anyone else.
Thank you George… You rock.
Paul Dufresne

Excellent pest control company! Had a little ant issue inside and outside a while ago and I Pegasus took care of business! They are friendly, took care of the problem, and I was completely happy with the service! I became a member a year ago and finally were a review!
The first service was $ 40 and you pay every other month. After the first service, you would pay $ 69. It’s a lot cheaper than Clark pest control which I tried a long time ago. Yea, it can be a little pricy but it’s worth it because you know they protect your house from pest! It has been great and I haven’t had a pest problem yet! And if u do have a pest issue and they sprayed for the month, they will come back and take care of it with no charge (as long as it was within the billing cycle).
Caesar is my pest control guy and he’s awesome! Great service and friendly!
He sprays around my house, inside my house, and even takes down Cobb webs!
If you happen to have a pest issue, Pegasus is the way to go!

It’s not often that a company can consistently offer great service –Pegasus does! I have been a customer of there’s for years for pest control. I was pleasantly surprised at the superior work and professionalism provided by Service Technicians Ken and Carl on some other repair work I needed completed. They were polite, professional, and explained every facet of what was being done. No muss, no fuss!
THANK YOU PEGASUS!
Pete Rossi

Booking an appointment is challenging and well worth it. My location that needed servicing was in Stockton and they were willing to drive all the way out here just to service the account. Two prices, you either pay a lot up front & have your pest concerns taken care of … or… you pay a low up-​front introductory price, and continue with their monthly service. With the monthly service, you get the assurance that you can call them whenever you have a problem & they will come out & service the account with no other hidden costs. No games, just give them a call, tell them what you need, and they book an appointment. Highly recommended.

Pegasus sent Brian to treat for fleas and aphids. He is Awesome.
Friendly, informative, respectful to me and my home. And one very important thing, Pegasus is Pet Friendly. They show concern for my pets!
Pegasus has been treating my home and yard for 4 years now.
I only trust them to do the job. Weather the job may it be big or small,
Pegasus DOES come to the rescue :)

Pegasus is just not in the business of retaining clients. I’ve been letting Pegasus pest for 3 years through a combination of 3 properties (2 were some concurrent) and for them the haggle about pricing seems ridiculous (over $ 16 none the less). I went from a 4000 sqft property down to a 1600 sqft property and they wanted to charge me extra simply because it was a duplex. I can’t believe that they won’t even try to work with me.
You’ve lost me as a customer and the referrals that I’ve sent over.

As a real estate broker, I work with a lot of pest companies for inspections. Pegasus had always been prompt and professional so when we had an ant problem at our own house, I called Pegasus to fix it. I have to say that I was impressed with the service and the value. I’m a happy camper!

I just had my initial service done. Lupe was very professional, explained everything in detail and did a great job. So far so good.

I am rewriting this review because the owner of the company Dean. Have corrected the issue and made it more sympathetic to my situation. I do understand that when a contract is made and people use all tricks in the world to get out of a contract, the company on the other hand lose money at the same. In my situation, it will not bring my fiancé back. I received a call from Dean and I appreciate the gesture that he had offered me and I do thank you for making a simple thing a big deal. DEAN OWNERS LIKE YOU ARE THE REASON WHY SMALL COMPANY BECOME BIG BECAUSE YOU SHOW THAT YOU CARE. I know that you have employees who follows the company protocol and that is understandable but when an owner recognize the issue and go beyond to correct the situation is very admirable. I will highly recommend PEGASUS PEST CONTROL to everyone BECAUSE THEY CARE.

I’m honestly disappointed with Pegasus Pest Control when it came to them handling my rat problem. We had a few rats in the attic/​walls/​garage and I was interested in employing Pegasus since their website states, «A professional pest management company will identify nesting areas and feeding grounds and know how to completely eliminate them. Proper cleanup is also performed, ensuring that you and your family are safe from allergies, illness and possible future infestation» which sounded great. With all of the positive reviews here on Unilocal,I decided to give them a call. During my call, I confirmed what the service would entail, including sealing access points. This was important to me because I don’t have a ladder to get up into my attic.
When the technician came out, he initially stated traps would be put in the attic and they would check them periodically which is good. He performed a walk around the house to see if the mesh covering the crawlspace vents had been compromised, but didn’t really look around the front bricks of our house. He advised that we replace the crawlspace door. Then he placed 5 of those $ 2 snap traps in our garage with initial bait to entice the rats without them being set (this makes sense as rats are intelligent). He didn’t go in the attic due to not having the ladder needed either.
We caught 1 rat after getting impatient with our schedules and not being able to get a follow up until three days later and my husband disposed of it because he didn’t want to leave a dead rat just sitting there in the garage. We were supposed to get a call confirming the follow up and that didn’t come until after 8:30 at night after we called Pegasus to leave a message on their voicemail. To their credit, he did come by that morning on time and set the traps and noted I should call if I caught more. There were droppings all along the walls of our garage and I noted we should clean these up so we can figure out if the problem is fixed and the technician just agreed that I should do it. This seemed to be counter to what their website said. He didn’t go into the attic to set traps either.
Ultimately, I paid just under $ 200, to get $ 10 worth of wooden snap traps and advice about replacing my crawlspace door and picking up the poops. Overall, I’m pretty disappointed in the cost vs benefit of hiring a professional pest control company to handle this issue.

Pegasus Pest Control rocks! Cesar is our guy and he is fabulous. Really takes the time to explain everything carefully and keeps our dogs safety at the fore-​front of his mind! Thank you!

Great service. Called got a quote over the phone, and it was everything they promised. I had the technician sent to my house the next day, and he also even called 30 mins before he arrived as a courtesy.
Jesus arrived, asked if I had any questions, and was very polite, friendly, and knowledgeable. Genuinely a business that cares and had personnel that knows what they are doing.
Btw I had a roach problem outdoors and their treatment was very effective. The next day you could see the results. Will definitely keep my business here for years if they keep continuing this awesome service !

I called Pegasus and had them come and spray for spiders and they did a great job. The tech who came out Lupe did an outstanding job and was very helpful with all my questions. I won’t go anywhere else.
Ryan

We’ve been using Pegasus for about 9 months now. I’ve been very happy with our tech and there service. The nicest people to work with. On thing to watch out for is your flowers getting burned after they spray. I started to noticed that sometimes after they sprayed, some of the shrubs leaves would burn. I was thinking that maybe it was all in my head but last week the day before the sprayed I was admiring how gorgeous some of our flowers looked. The next day when I got home I noticed they looked all burned. I called the office and asked if there was something more mild the could spray on our shrubs and flowers. The supervisor explained to me that there products are water based. I let him know that I wasn’t mad but it did burn some flowers and shrubs and it wasn’t in my head. He just said he would make a note in our account to not spray those things. I would have felt better about the conversation if he would have said this sometimes happens. That’s why I only gave them 4 stars. I posted pics of some of our burned flowers.

Watch out for these guys… Buyer beware!

We had great service for the year of our contract but then experienced poor customer service when trying to cancel. Buyers beware. Based upon your billing cycle, you will either be charged an additional service cycle ($ 69) or an early termination fee ($ 150) depending on when you canceled. Spoke with the office — Rosio? and Monica — who couldn’t seem to understand the math of it all. To top it off, was put on hold as the supervisor was «busy» but then magically appeared when I expressed dismay. We enjoyed the actual service BUT I would NOT sign up for automatic billing again with them as their customer service is lacking.
August 13, 2013 update — Dean, thank you for the response. I would have preferred that you contact me directly to discuss these customer service issues but am not surprised by this level of service. Thanks again for the explanation but my point was that I should have been notified that I would be charged $ 69.00 at the time of cancellation. Hopefully, we will all learn from this experience and improve on our skills for future customers.

Julio and another tech (didn’t get his name) came out on a SUPER hot day and did my initial service in about an hour. Julio went through contract paperwork with me while the other technician started on the front of the house. Julio explained all the details of the contract throughly. Once we were done with the paperwork, he helped the other technician finish the rest of the house. Came back to give me a serivce order showing everything they did and what they used! They even knocked down 2 huge wasps nest that I had. I highly recommend them! Great service, excellent prices and a local company (which I always like to support).

Pegasus cleans out cob webs, removes wasp nests, sprays thoroughly and has excellent customer service. They send out e-​mail and post card reminders before they come out. Our pest control service man is Derek and he is very personable, professional, and does an outstanding job. Before he leaves, he provides a detailed list of duties performed, pests removed, and solutions were used.
We switched from Terminex and found Pegasus to provide a better (thorough) service at a more affordable price.

If you want pet control for your house in West Sacramento you need to use this place. Their prices aren’t any more then anyone else’s, their service is WAY above anything I expected.
Derrick is one of the best out there, he always shows up on time, does an amazing job and always goes above and beyond.