Hess Express

So it seems that everyone else hates this place for fraud, overcharging or faulty gas. Noted. But just to mention a potential Jekyll for this (almost) Hyde Park establishment– the morning staff is actually friendly and spot on.
It’s convenient for anyone tearing up and down Washington Street. They have plenty of pumps, competitive prices, free air for your tires, and a decently sized snack selection in their Hess Express store.
But mostly I wanted to write a review as a bashful thank you to the lady manning the register in the AM who recently had to suffer through my $ 7.56 payment for gas consisting entirely of coins because I ran out of gas AND forgot my wallet on the way to work.
She only laughed at me twice and even though it is completely her right to do so, she hasn’t mocked me during subsequent visits. At least not while I’m within earshot.
Sure I’ve had better (and we’ll see if the car breaks down like other reviewers’ did) but points for that tiny silver lining of customer service skills.

I purchased gas twice at Hess on 4-​7-​2011. I was received a phone call
and stopped at about a gallon. Later I returned to fill up my gas tank.
Suddenly my engine stated sputtering and could get no power from the engine. Eventually the car would hardly even move. I barely made it home I live right around the corner.
The next morning I had my civic towed to Boch Honda. The Honda service center called and told me it was the gas causing the problem.
They drained the the $ 34.84 worth of gas I just put in, and discarded it.
Then the cleared all the lines and the fuel injection system at a cost of $ 533.04. They also gave me a sample of the gas for evidence.
Now I will try to recover the cost of the repairs and the gas that was discarded from Hess on Washington, St West Roxbury.
Has anyone else experienced any problems with the gas at this station?
My Car is a 2011 Honda Civic with 1234 Miles as brand new as you could get.
Please email
with comments.

I went in the store, bought a diet pepsi and a gum and asked the gas attendent to put $ 20 of gas for my car and his answer was that I can’t pay by credit card for gas from the inside I had to pay for the items inside and than go outside and swipe my car again, I don’t get it, it’s confusing and stupid

Store number 21 344. Night cashier, Shamhad Z rang me up. I
have been noticing this cashier ALWAYS OVERCHARGES me and other customers when he is the only one handling the night shift. He tried to charge me $ 2.00 for something I regularly buy from there for $ 1.69. I knew something was fishy, so I ask for my reciept and there it was. He gave back my quarter in rude just busted kind of way.
I told the customers behind me to make sure they request a receipt because this guy is overcharging people and keeping the difference for himself. Please warn him, deport him or just fire him.
This same cashier charged my friend $ 18 for 2 packs of cigarettes. Cigs are under $ 8 with tax included.
I am not your damn friend Shamhad Z! Stop addressing me as that when I come in!!!