Avalon Nails & Spa

DO NOT GO HERE. I have never wrote a review, so this is my first. I work for a salon/​spa (and have for over 10 years) but anyone in the spa industry knows if you work for a GOOD spa it’s hard to schedule an appointment within your spa as an employee. So I had went here thinking that it had to be a good salon for its in a nice environment with obviously a high rent (knowing its in a good location). I had went to a woman (maybe the owner?) who had short hair right at the front. The whole time she had been looking around at «who she could help next» (since it was busy) not paying attention, she was yelling at the poor receptionist (because she told clients the TRUTH about the wait) she drilled my nails to the fact that they were red and sensitive. I had to tell her my nails were too thick and basically looked horrible (with everything I said she had a nasty attitude). I went a couple days later and asked a technician at my work to fix it because I was SOO EMBARRASSED. When she took off the polish my nails had air pockets which CAN/​HAD fungus growing in… she had told me this was the WORST she had ever seen in nails. 36 dollars for this? When I don’t even have fake nails it’s my actual nail that I put an acrylic base on to make it stronger. I’m really serious… DO NOT GO HERE

I was here recently to have next gen done. I did not like the way my nail tech handled me — she would hold my hands right on top of the tools that she used to shape and trim my nails, such as the clipper or the file, and didn’t really do much to clean the area at all. After glueing and trimming the nails, she basically let pieces of the false nail fly all over the place without really cleaning it up or making any attempt to keep things neat. Very half assed attempts to remove dust. Didn’t clean or prime my nails or anything. Even the towel at my station kept bunching up and I would have neatened it if only my hands were free, and most of my appt was me having to keep my hands on a ball of towel that kept moving around the table. While my nails came out looking fine, I just felt like that was very sloppy, unsanitary and unprofessional.
I noticed other people in the nail shop getting their nails done with techs who were much neater, so I’m thinking I got a bad tech.

Great spot to get nails done! I have been so several in the area and this place by far has the most workers who care about doing a good job on your nails! Good prices and great care! Cleanliness is rated a B though.

Literally the worst service I’ve EVER gotten at any nail salon in my life. First, the nail technician didn’t talk to me the WHOLE time I was getting my nails done. She was so rough with all the tools she was using even causing my finger to bleed at one point and didn’t even do anything about it. After telling her she still did nothing about it. On top of that she was rough with me pulling my arms while doing my nails. Then I needed an eyebrow wax and they totally forgot that I needed one so I had to wait 10 minutes. My nails and eyebrows came out again. Never ever coming back here again, horrible service. The only reason I have two stars is because the salon itself is pretty. I suggest the salon teaches their workers how to communicate with their guests and actually practice customer service.

I wanted to get a gel manicure between appointments with my regular salon, so I just walked in. This salon is filthy dirty! .I will be surprised if I don’t pick up a fungus… the guy who did my nails was constantly looking around –at everything but my nails… very sloppy work .he even splattered nail primer in my face… this place is substandard, to say the least… never again!

I wanted to get my gel polish redone on my lunch break & remembered that there was a nail salon near Whole Foods. The store front looked small so I called ahead to see if I could stop in within 15 minutes. They seemed happy to accommodate me, so I was happily looking forward to the service.
When I arrived, I was directed to pick my polish. As I looked, a gentleman dressed in a worn T-​Shirt & jeans sitting behind a nail desk called out to me «Come here, come here!» motioning with his hands. Taken aback, I said okay and continued to look for a nail color. In thirty seconds, he yelled out the same from across the entryway. I was shocked and responded, «I’m coming» in a way that I hoped showed how shocked I was with the exchange and walked in his direction. But thankfully, I was saved by the nail tech who was assigned to me. It seemed that he was going to help me remove my gels only, but sheesh.
The place reminded me of Venetian Nails, but without the professionalism.
Later, as I was in the back getting my pedicure, the same fellow with the worn/​holey shirt walking through the place with a cigarette in his hand.
Then, I made the mistake of going to the bathroom. Apparently this place doesn’t have enough storage room because half of the room was filled with things that should have been in a closet — paper towels, mop bucket, all kinds of boxes. Literally half of the room was taken up. On the way to the bathroom, you see all kinds of things that you shouldn’t be able to see at a normal salon, like their washer & dryer & all kinds of clutter. I realized why the store had water bottle pallets unceremoniously stacked up in the front for all to see. They simply don’t have enough room for storage. It’s unfortunate because it makes the place look tacky & unprofessional.
My treatment, at least, was wonderful and my technician was very sweet. Which is a strong redeeming quality and why I rated 3 stars. However, her work and demeanor still didn’t justify the $ 70 I paid this salon. I would only go back if I had no other choice.

I had a really terrible experience here tonight. I walked in at 7:55pm for a pedicure and they walked me back and got started about 8pm. I requested a basic pedicure. (30 min service according to their brochure)
The tech was very rough with her tools and repeatedly made me say «ouch». She never looked up or apologized… She didn’t talk to me at all the entire time. (I don’t even know her name, receipt says Kim) During the massage, she just lightly rubbed my skin… No massage… She didn’t even get lotion on the back of my legs. She had me painted and out of the chair by 8:21. Upon checking out, i informed the person at the register that I was unhappy with my service. He did NOTHING and let the nail tech yell at me and put her phone in my face. She tried to «prove» the time she spent with me by putting her phone in my face. Minor detail was that prior to walking in the salon I was on business phone call and kept track of the time carefully… I knew exactly what time I hung up and walked into the salon. (*important billable hours for me*) 7:55pm. I didn’t yell back or make a scene… I just paid and left.
I have had pedicures every two weeks for last ten years of my life. I know a good pedicure, this one was awful. I was sad the manager (or whoever was standing up front) didn’t intervene… As least an apology for providing mediocre service would have been acceptable. I am proficient at doing my own nails, I could have saved the money done the same thing myself.

After a stressful long week came here to relax and get a pedicure. They have a selection of different services they provide for pedicure and manicure depending on what yon want but I choose the classic pedi (25 $). I made an appointment because I came with two girlfriends and due to the location this place seems to always be busy. The massage chairs are awesome! This place is very clean which I LOVE! They always place a new plastic bag to cover the tub were you soak your feet so bacteria isn’t lingering around from previous people. They also use individual pre-​packaged instruments so you know they are sterile. The duration of the pedicure was a little short and I wish she would have spent more time massaging my feet but I was happy with the results overall.

So I came in today for my birthday pedicure and pink and white fill expecting a relaxing and enjoying service! Yea right. I get Kenny who seemed to have had a horrible morning or woke up on the wrong side of the bed from the beginning. I brushed it off because I refused to let him ruin my day. But it seemed like he was more focused on who was and wasn’t coming in and out of the salon that he was doing a half-​ass job on my pedicure service. He kept brushing my feet hard with the brushes and scraping my feet with the pumice stones on top of my foot which hurt! Towards the end I realized he hadn’t even cut my cuticles and I asked if he could and he got a nasty attitude telling me that I need to make an appt. with someone else the next time I come in if I’m going to be all sensitive and crying about him using the pedicure tools and that I needed to relax. At that moment I asked him to stop touching me that I refused to continue the services. He was extremely rude and if this is the type of people working here then I’ll take my business elsewhere.
Another lady said she would finish me for today which is fine but I’m done with this place!

Just had an awesome much needed pedicure from Amy. I haven’t had once since July (I know) but she rocked it. Not to mention I have a broken toe, she made sure she was careful around it but still made my feet look and feel amazing… I say you need to make this your spot…

You will pay a lot for little quality! I’ve been to this nail shop about 4 or 5 times and my nails lasted about 1 week. The 1^st time I did my nails is was really pretty but it lasted only about 1 week. I thought the chipping was my fault, so I gave them a chance and went back. On my 2^nd visit my nails lasted 2 days! I said no way not for the $ 40 I just spent. So I went back for them to fix it, the hostess at the front made me wait while she had her nails done by the girl who should be fixing my nail! Can you believe that. Anyway some guy finally told them to attend to me. Anyway I could go on and on about the other 3 visits but I truly wanted to give them a chance. Your nail will be pretty but you will have chips and cracks within a week. Oh forget the nex gen that’s a complete waste of money!

Tried this new salon Bc I have a hard time finding one that is on point. This was definitely worth the chance! My nails came out perfect! We all know that is rare these days. I was also surprised and impressed by the interior design and lay out. It feels like you are in a royal castle the pedicure chairs are very large and plenty of space between each other. (Nothing worse than bumping elbows with a stranger when you are trying to be pampered) I will see be back to get a pedicure. I got nex gen overlay. Also brow and lip wax. Once again, the first time in a long time that I have been impressed with a brow wax. Can’t wait to come back!

My friend and I went here for sorely needed mani pedis. We each had a miserable outcome. We took the deluxe pedicures. We started at the same time and hers was finished ten minutes earlier than mine. The polish was cheap and put on in a very unprofessional manner. My friends toes were bleeding. Both massages were terrible. My toes were scrapped. Another friend of mine had a similar experience.
Florida board of health and business where are you?

Yesterday was my second visit to this nail salon. It’s clean, they get you in quickly, and they line the pedicure tubs with plastic, hence the two stars. That’s where it stops though. The first time was for a manicure and I paid $ 5 extra for the OPI LUXE so it would «last longer». Complete scam because it chipped THAT night. Last night was for a pedicure. The tech rushed, cut my cuticles too short and caused me to bleed a bit. Unfortunately, she didn’t slow down and not only painted my toe nails but also my cuticles and the sides of my toe! Very, very sloppy.

I Went today last minute to get a full set and pedicure. Well overdue for one but I am happy I gave Avalon nails a try. Twin did my pedicure and she was Awesome! Very personable and she did a great job with my pedi. Helen did my full set and I totally loved my nails! I definitely will be back! Everyone was all smiles and down to earth. Thank you :)

Worst experience, I will never go back there.
They over charged me and messed up my brow
My nail tech didn’t understand any of my request
Very disappointed

I want to start by saying my pedicure was excellent. Mariela did a great job! However, I will not be returning to this nail salon after the way I was treated by the owner/​manager. I paid $ 50 for my pedicure including $ 5 to remove my existing polish and then was accused of not paying my bill after spending five minutes under the drying station. It is one thing to ask the nail tech or the receptionist if I had paid my bill but accusing me of not paying my bill and creating a scene is unacceptable.

Celia is the best when it comes to pedicures! I love the leg massages she gives, and her attention to detail! Awesome attitude and excellent customer service from her always!

I came in for a pedicure and that’s all I got. It was fine but there is no chatting, my tech didn’t speak English as far as I could tell. I asked if I could sit in the massage chair for a few minutes after I was done. I was promptly handed my bill and she began to clean up around me signaling that I should get out of the chair. I paid and was not thanked and tipped and was not thanked. Here’s the problem, all these places as so average. You get what you came for and not a thing more.

This is a beautiful new salon which smells great and offers wine to their customers. I went in for a mani-​pedi (gel) (cost $ 54) and the pedicure was pretty good compared to the salon I usually go to. The technicians are knowledgeable and professional. They have a vast array of nail colors and offer waxing too. What this salon lacks is character. Not one person was friendly during my 2 hour visit and i felt like my technician didn’t even want to bother with me. Id rather pay a few dollars more and return yo my previous salon.