Piece by Piece Movers

The good:
They use bins and they keep your stuff in bins. So unloading is easy.
They wrap your stuff in blankets.
The bad:
I got a bad crew this time. And I only say that because they padded the bill.
They also forgot their tools and wanted to bring my bed on the elevator complete. I, thankfully, had my own tools and they used them.
I had to ask the crew to shrink wrap my mattress and box spring.

Only wish I could rate Piece by Piece Movers with more than five stars for their customer service. I am a Realtor in Lexington and am hesitant about recommending movers to my clients. I am making an exception. I was in a jam a few weeks back. It was a Thursday afternoon when my colleague told me his sellers were supposed to close on their property Friday morning. When the buyers did their final walk through they discovered there were two rooms of furniture that had not been removed!!! He tried all afternoon to make arrangements to get the furniture moved with no luck. I told him I know someone that might be able to help. I called Ed Mezer at Piece by Piece. I fully expected him to either laugh at the last minute plea for help or at best give use the phone numbers for rental vans and the name of a local kid to help. That’s not what happened. Ed made some calls and miraculously said he would get it done. Because of Ed and his team at Piece by Piece the furniture was moved to it’s new home, the buyers were happy and the closing took place. Now that’s service. I certainly would not recommend planning a move at the last minute like that (not sure anyone could pull that off twice) but if they were able to handle an emergency request with skill and professionalism I can only imagine how good they are when give a reasonable time frame. My colleague and I can’t thank them enough. When my clients ask for recommendations for a mover Piece by Piece will be top of mind.

Piece by Piece was great! I shopped around and got a few quotes from larger companies before contacting Piece by Piece. Other companies charge a lot more for less services. I had used this company a few years ago and decided to use them again for a larger move and I’m happy I did. Hiring movers is more expensive than renting a truck and doing it yourself but the price was absolutely worth it! It was one of the hottest days we have had so far this summer and the guys just plowed through and got everything moved. They did not bang, break or ding anything. All items were moved exactly where I asked them to be and I was really happy with their professionalism. Would definitely recommend and use them again!

Buyer beware of Surprises!
I recently moved about 2 miles and figured using a local moving company was the way to go. Since I am not a mover, nor have I ever been, I spoke at length with Dan, one of the owners/​managers. I was going to have the company do my packing as well as move. I was asked by Dan to estimate how many boxes I would have so he could give me a quote. Since I don’t do this for a living, and I made it very clear that I didn’t want any surprises, I asked Dan to have someone meet me at the house for a visual inspection. He told me it was not necessary and there would be no surprises. I didn’t actually believe that but he assured me no surprises.
Surprise! The actual cost of the move took longer than anticipated because I apparently did not do a good job doing what should have been his job. As a result, when all was said and done, the actual cost was $ 1,000 more than the estimate and I was told nothing would be charges to my card until Dan and I spoke.
Surprise! That is not what happened and I have still not heard back from Dan.
I will say that, on a plus note, the guys who were here could not have been more helpful, pleasant, and hard working and i did not want to withhold their payment because their boss is not looking out for them.
Surprise! I come to find out that the people who were moving in to my old house were also scheduled to use this company and because Dan did not care enough to complete an on site visit, the amount of time that was slated to take them to pack and move me ended up being too conservative and was now starting a domino effect for the new residents.
Surprise! I would not recommend doing business with this company without first requiring an on site visual inspection. Unless of course, you like surprises.

I was very impressed with this moving company. I have moved a number of times and each time I dreaded the move because of the results of the moving company and communication with the moving company.
However, Piece by Piece is different. From my initial contact with Chris until the completion of the move everything went so smoothly. The movers arrived promptly the day of the move. They were real gentlemen, professional and courteous. The. 2 movers were hardworking and all they cared about was getting the job done and done well. Chris estimated that the job would be 4 hours… and bingo, it was 4 hours, no more, no less. I can’t say enough good things about Piece By Piece. If you need a mover, do not hesitate in contacting Piece By Piece!

We used Piece by Piece to move all the large items for us to a new apartment (3-​piece sectional couch, 2 beds, dressers, ridiculously heavy marble table that Rob lifted on his own in and out!). Very positive experience from first contact to last piece of furniture re-​assembled. We wanted to keep costs down and the guys were respectful of that which was much appreciated. Rob and Dave were a pleasure to work with — friendly, efficient and very hard working. We’ll absolutely use them again for any moves in the future!

These guys were fantastic. Our team of Mark and Tom were prompt, polite, professional, efficient and diligent. I would recommend Piece by Piece in a heartbeat.

Piece by Piece Movers get TEN stars from us! The owner Ed Mezer came by, estimated truck size, the load/​off load time required, and the packaging supplies we’d need to box our own stuff in advance. Their pricing was clear and fair– and the actual cost came in below the estimate because the guys that came on moving day really hustle (they literally ran back and forth from the house to the truck to keep their energy up). The Piece by Piece website has guides to help you plan your move & track all the miscellaneous mind numbing details. A big move is a lot to wrap your head around, so it was great to have help thinking things through. The guys that arrived on moving day to do the heavy lifting were absolutely outstanding: clean cut, buff, soft spoken, exceptionally careful and really efficient with their time. We moved two full trucks worth of boxes and furniture locally, Brookline to Newton, without a single ding to our walls or door frames and no breakage. How is that even possible?! The crew was upbeat, polite and fun to work with. They wrapped all our furniture — disassembling and reassembling a few items with impressive care (removable book case shelves all went back in place just as they had been, nothing misplaced or scratched!!) and they off loaded each item precisely where we wanted it. They were conscientious and well organized! The crew leader walked through each room before and again at the end to make sure they’d taken everything we wanted move and left the stuff we wanted left behind. The guys even carried some heavy junk from our basement to the trash –which I really appreciated. Piece by Piece did a fantastic job!

I’m inspired to review Piece by Piece and our move hasn’t even been completed yet! These guys have been on top of my moving plan since they walked in my door, less than 24 hours after I first called. Not only are they smart, as in Colby College, but they are also so darn polite and adorable. I have needed a couple smaller moves as we’ve prepared for our large one, and these guys have been right there, helping and making me feel like they are at my service. I’m impressed and very grateful. As a realtor with the top firm in Greater Boston, I will be referring them a lot! Thanks Piece by Piece!

I wish I could have given a higher rating.
I used this company off of a recommendation from a friend who recently moved in the back Bay Area. Everyone I spoke with was great leading up to the move in date. Accommodating with timing and clearly laid out what I could expect. On the day of the move, the drivers were prompt and professional. They brought all of the necessary materials and adequate truck size. The fault lies in communication. The expectation was never set that there was a minimum labor charge of 4 hours and the time started from when they left their facilities in Newton. Had I known this, I would have used someone on the north shore. They also forgot a very large piece that I had reminded them of countless times. I did call to see if there was anything they could do as I know they value customer service above anything and the gentleman I was working with was accommodating. Though, when he went to his boss, they still put the business first.
Overall, very disappointed with the outcome though they were a great team of movers.

I recently hired these guys to move my overstuffed 3 bedroom house from Framingham to Pepperell. They were amazing! My husband and I were blown away by the level of effort and care they took to move our things.
A crew of 3 moved everything in 9 hours (including drive time). They were actually running to/​from the truck to pick up more boxes and didn’t even take a break. In terms of pricing, we got 3 quotes are they were in the middle. It was absolutely worth every penny.
If you’re moving in the Boston area, please do yourself a favor and hire Piece by Piece Movers!

Thank you, Piece by Piece.
We were not very smart. We stupidly thought that we would have absolutely no problem moving a refrigerator and stove from our kitchen to prepare for the installation of a new floor.
Stupid.
I recommended a mover, but was booed off the stage. According to huz, it’s no sweat to toss around refrigerators and get them out of tiny Cape Cod kitchens in the city.
Until we tried it and it was a sweat.
So.
Friday afternoon in the summer.
I am calling movers asking if there’s any chance they can maybe come save the day. Like, that night.
You can imagine the response I got.
Until I called Piece by Piece movers and was met by a friendly voice who was willing to actually hear me out. And didn’t laugh at me. And… wonder of wonders, had two amazing, friendly, competent, and skilled movers at my front door within the hour.
I’m not sure I can promise this experience, but our luck introduced us to a great moving company who took good care of our stuff, were a pleasure to do business with, and even assuaged my husband’s ego by assuring us that it was not a job for him and the lil lady to tackle and keep our marriage in tact.
Additional bonus: We booked them with a bit more advance to move the stuff back after the completion of the floor. They were on time, they were very careful, and were once again friendly, personable, and helpful.
I can only imagine that if I had actually planned the move it would have been an even better experience.
Thank you for saving the day!

I am soooo glad I hired these guys, otherwise my couch would probably be on the street! I’ve never hired movers before and I wasn’t sure how it would all go. Ed came to my house to give me an estimate on how long it would take to move my stuff and how much it would cost. On the day of the move, three very efficient and professional young men came to move my things from Arlington to Watertown. They were super careful and respectful of my belongings. When we got to Watertown, it turned out that my giant sofa wouldn’t fit up the stairs. I started to panic a bit, but the guys just took that couch and hauled it up over the balcony; I was so relieved! The time it took turned out to be on the lighter side of the estimate (which was great) and it was definitely worth every cent.
I am just really pleased that I hired them and have already recommended them to others.

I have used a number of moving companies and these guys are as good as it gets. They did an amazing job! They are professional, neat, focused and can move anything! I am truly fussy and these guys hit it out of the park!

I was referred to this company and am very glad I chose them. Two guys moved our first floor apartment to a second floor apartment, and both were really great. They arrived on time, moved everything safely, and I am not lying when I say they were running back and forth between the apartments and their truck. They were very friendly guys too. I am glad we got the first appointment of the day, because it did take a while, understandably, and it was totally worth the price. Awesome guys!

I own and operate a moving company that specializes in small scale moves in the Boston/​Newton area. On occasion a move does not fit the scope of our services and I feel the need to refer a potential customer to a traditional moving company. That being said, Piece by Piece Movers are anything but traditional. I have met with owner and the team a few times as well as visited their warehouse and can not stress enough the professionalism, organization, and versatility of their operation. I will only refer to Piece By Piece Movers as they are the only full service moving company I trust. I think it really says something when a company can grow this much on word of mouth alone.

We used piece by piece movers recently to move from a 4^th floor walk up in Alston to Arlington. They were amazing. We have a huge sleeper sofa that took the Jordan’s delivery guy almost a half hour to get into apartment. These guys moved that and the rest of our stuff in under 3hrs. And, they get paid by the hour! The are very professional and really efficient. I would recommend them to anyone!

We moved the first weekend of September from South Boston to Brookline — the busiest weekend of the year. These guys were timely, professional and so nice! They took care of everything while my husband and I went out to breakfast. When back at my house to unpack up FOUR flights of steps, these guys would make a trip and then run down the steps to the truck for the next load. Amazing! They even offered help to my mom who was helping carry little things from our car. Everything was put exactly where we wanted it and in the exact condition it was before the move. I would highly recommend these guys to anyone and will certainly be using them again!

I found these movers on Unilocal.Read the reviews and took my chances. After interviewing a couple of other companies, PbyP stood head and shoulders above the competition. Professional, did not «over-​fee» me to death and had fair pricing. One complaint I had was one of their movers was not English speaking and as a result, was late on the uptake. He also was one strong bull and would muscle furniture around a little too carelessly. That aside, the crew was great, careful with my vintage stuff and polite, too. Absolutely would hire again.

I moved in May, used the company’s storage, and then had my things moved in July to my new home. Both moves the men were on time, efficient, careful, polite, and helpful. Price was totally fair. Estimate was accurate. All of my things were fine after storage. Whether by email or in person, anyone I have interacted with has been very nice and totally professional. Highly recommend them for your move.