Jiffy Lube

What a great team at the West Long Branch NJ store! I’ve been a customer for the last 10+ years and I am consistently pleased with my service. The most courteous customer service from beginning to end of my pulling into Jiffy Lube.
These guys are like a well oiled machine and all with smiles :) Since I’m a regular customer, I’m always looking for a «bump in the road» with the service. I haven’t had one yet! The manager Jimmy is on his team and the entire time the Signature Oil Change is Jiffy timely !
The thoroughness the team takes to check my vehicle is efficient and effective. I had no idea I needed front brake pads! (Driving my car all the time, I didn’t quite realize the subtle difference) Thank goodness for my Jiffy Lube team! The team members come right to me, explain what is necessary. They went as far as showing me how they determined the need for pads. I gave them the green light and afterwards, I drove down the road, used my brakes and made a return trip to Jimmy and the team and exclaimed, «You were right!» lol Their response was that they don’t get paid anything extra for providing me with the truth!
I’m escorted from my vehicle, brought into the waiting room, and offered reading material. As I was about to read, BAM! A team member (s) have looked over my vehicle and let me know exactly what I needed this visit. I’m brought to the computer, and I’m provided with a checklist of the work necessary. I either approve or not. Jimmy always, always explains why I need whatever they found. I’m never pushed into getting a service just because they recommend it.
Afterwards, I’m escorted back into my vehicle and on my way!
Swift, courteous, thorough, precise, extremely reasonably priced (check for coupons! :))… I don’t trust my vehicle with anyone else! Bravo! :) :) :)

No matter what the time of day — I am in and out of this location in a heartbeat. I know I pay a premium for that luxury but thanks to their great coupons it’s a win-​win. I love that during my lunch hour I can get my oil changed and then head down the street to my car wash. Makes me feel very productive!

I’ve been going to this jiffy Lube for @ 6years and each time I go my experience is positive. They offer suggestions about how to care for my car and I’m never pressured to do anything. Awesome service!

Been going to this location for over 25 years. I like the idea of having everything checked & fluids filled. However I was there on 7÷15÷15 and they ran out of filters! How do they run out of filters? They called around and found one. They were very courteous. Tried to up sell wiper blades for outrageous price. I declined. However after I left I noticed they didn’t vacuum my car. That’s part of the reason I go there! Not happy!!!

Basic oil change at a fair price. However, they get you on the outrageous extras. I indeed needed an engine and cabin air filter. They wanted $ 24 for the engine air filter and $ 40 fr the cabin filter. I said no, drove down the street to Pep Boys and got the engine filter to $ 13 and the cabin filter for $ 14.
I cant send my wife to get an oil change because they always convince her to get services she really does not need. If you go for the basic ioil change and stick to it, it a good quick service.

Went there yesterday to try and get a standard oil change. I was told they are always slow to get the job done at this location but I needed an oil change and was in the area so I went anyways.
As I pulled in the gentlemen was very friendly, but explained to me that they were short handed so it would be at least 20 minutes until they looked at my car. If I remember correctly they have 3 lanes, but only one was being used due to lack of staff.

ditto to Stan’s review. Must have had to say no over 25 times to their upsell badgering sales game. BAD BUSINESS. Will never go there again. EVER. Tell anyone who might think about using them to run. I told the guy several times that all I want is the standard oil change. He even copped an attitute with me for declining. Go to Lube it all for the most efficent service