Dunkin’ Donuts

Dunkin Donuts has some of the worse coffee I’ve ever had. Its amazing so many people come here. So many other better choices in the area. The donuts are ok. The service was below avg… The coffee is awful. Try a Rook and experience real coffee & great service. The drive thru makes this site convenient.

It is a shame…
I have complained to Chevy the manager so many times that I refuse to go there anymore. When we would go on a family outing the 4 of us would go through the drive through only to have the order completely messed up EVERY TIME. I thought asking them to repeat the order might work. Neh.
Now I ask for simple things before I initiate my order like, «Please repeat our order when complete»: which any good drive through should do anyway; only to have simple things like: 3 light and sweet medium coffees with a small tea with honey n lemon to be a dark coffee, barely sweet (post stirring) and no honey, just the lemon in the cup, no napkiins or stirrers OR a cup that has a lot of sugar on the outside of the cup!
You have to remind them politely for napkins and GOD FORBID you hand something back that is not right! You hear unprofessional ans rude smack talk through the window. I get it, they’re kids, but train your front window staff. They are your front line! Here is a newsflash… GET IT RIGHT AND WE’D NOT HAVE TO HAND IT BACK! We are busy, too and just want to be on our way. Who wants tater tots that are shrunken together and scorched on the outside and have some that are frosty in their order? Or a toasted bagel with butter that is burned and has butter on one side; so small in amount it doesn’t even melt onto the other side??? Or a sandwich on the texas toast that has frost bitten bread? Unless it is strictly for a bottle of water or a coffee/​cocoa order, I go elsewhere… They have lost my business for good. The manager does NOT care because no changes are ever made if the same rude staff still behaves the same!

I will never ever be able to explain the disgust of this place. If you want a warm cheerful environment where you are treated with any inkling of respect, look elsewhere.
Most of the people that work there are inconsiderate, rude and borderline criminal. They are obnoxious and do not care about customer service.

Its a quick stop off of a busy highway. I think the staff varies from service but all in all I dont complain too often with them and usually I just make due with what they give me. When I go inside its always 100% on point. Im not rushed and they seem to be a bit friendlier. Cookie is an great worker, she is my friends mom. so id rather just go inside.

Absolute worst Dunkin Donuts I’ve ever been to in my life! Every time I’ve gone, they’ve messed up my order. Today I ordered a toasted bagel with «the tiniest amount of butter.» I received a completely black, burnt bagel with globs of butter. This was inedible. So I went back inside and told them. I reminded them to not add as much butter. I then had to watch the cashier flirt with the manager and watch them grab each other inappropriately. After that, I got my bagel which had so much butter that not even Paula Dean would eat it. It was as thick as the bagel! I had to go back AGAIN.
Seriously don’t go here. Your morning will be ruined.

My GOD Do not I repeat Do not go to the drive through at this location. It is the ninth level of hell. Its just a bunch of high school kids jerking around not giving a damn if they take your order or not. And then when you get to the window to complain you can hear the other little jerky bastards laughing and acting like fools. D&D please check into this location and fix what was once a good place to get my coffee.

I went here after 3 years of not having Dunkin Donuts due to living in California and the employees were rude and inconsiderate. I recommend going to another location. They were short-​tempered and disrespectful. They even got my order wrong! They didn’t bother to let me know they were out of an item I ordered until I paid and was pulling away! I filed a complaint and was told I would get a call, but I never did. Don’t waste time going to this location.