Gold’s Gym

Looks like a clean facility, however, I’ll make sure not to ask for help with equipment next time. Certain staff members don’t respond well to helping customers and are extremely condescending. When I asked for help with a jammed lever on a cable crossover machine, the staff member asked me and another gym goer if we knew anything about gravity… um thanks? Great second day experience!

I left lifetime to join golds — because it was cheaper and closer. It’s cheaper for a reason, generally no extras (towels, shower gel etc) — but that being said it suits me perfectly as a low cost accessible workout option — and I can use classpass for my other classes.
The gym is clean, friendly, has a good roster of classes and cardio machinery is up to date and generally in really good repair.
My only real complaint is the early closing hours on weekends. The 8 pm closing time has made me use some of the other local 24 hour locations — which are much less shiny.
Trainers have been very helpful and available — considering its less than half what I was paying for my last gym I’m not going anywhere else in a hurry. PT pretty reasonably priced as well (just be aware that they do a pretty hard sell on multi session packages and be prepared to stand your ground!)

The gym is clean, lots of options, and has childcare. The staff are nice enough, and we did like the cardio. BUT, their contract is ironclad, and the sales staff are purposefully deceptive. Once you sign over your credit card info, your needs are ignored. I tried switching my CC info, so it would bill a card with a lower APR, and even though I did the paperwork, they never switched it over. They make you pay first and last months dues, and require a 30 day notice. I added my family 6 months into my contract, and they didn’t mention that it would re-​set my contract another 12 months. When I figured that out, the sales guy just shrugged and dismissed me. Then when I gave my 30 day notice, they charged me another month and THEN applied my last months payment– so it took 60 days to end the contract, not 30. After that, I discovered they continued to charge my card another 3 payments ($ 150) total. The manager was not terribly apologetic, but after several exchanges, she assured me the charges would be removed. For what we paid in 18 months, we could have bought our own equipment. I suggest skipping their ridiculously strict and deceitful (and irrevocable) contract and just buy class passes to many of the local gyms that offer pay-​per-​class options. Gold’s is in it for your money, not your health.

Great, clean facility, fabulous staff and my personal trainer, Marcus, is bar-​none, the BEST!

This was the first Gold’s I’ve joined, though I had tried the one in Round Rock on a guest pass. Compared to the Round Rock location, this seemed like an entirely different company. The equipment is new and has some of the ‘fad’ machines you see on TV such as the high incline treadmills. They have a cardio cinema and offer GoldsFit (their variation of crossfit). The only class I have tried is BodyPump and it is crazy hard but I really enjoy it. The instructors are encouraging and even though the class is ALWAYS packed they try to keep an eye on everyone’s form and are available after class for questions. They have a lap pool, a hot tub and a child care center.
It is a fairly small gym, and because of that can get a little crowded during peak hours (right after work Monday-​Wednesday), but I’ve never had any trouble finding an open machine or bench and I rarely see any out of order equipment. Now that I’m a member, I have tried a few of the other Gold’s in the area and I definitely prefer this location.

Really great, new facility, friendly staff. Its never super crowded, never have to wait for machines or equipment. I’ve been working with Lupe as my trainer. Super fun, knows her stuff and knows how to motivate you to get the last rep! They have locations all over town, as well. Nice to be able to use any/​all of them.

Love the Cinema cardio room, free WiFi & overall equipment variations.
Enough equipment that there are no long weights. Some muscle heads but real people most of the time.

The newest yet filthiest gym I’ve ever belonged to. Ladies bathroom is disgusting. I haven’t quit it yet because it’s the only one for miles around with child care. But now there’s an unauthorized charge from them on my credit card… When I went in tonight to talk to someone about it they said we have no manager in at night, and sorry we’re not sorry. This place is the worst.

Great gym. Not always super crowded. Management is very attentive to making the facility great for clients. Very friendly staff and the cardio theater and pool are amazing.

This is a great gym for me. I’ve yet to have to wait more than a minute for any machine. Good variety of equipment and all new. Nice layout, love the pool and jacuzzi. My complaints are all with their corporate office. Whether it’s the bait and switch direct mailers they dump every month, the hoops they make you jump through to cancel or the website which can’t process payments correctly, they are a very Mickey Mouse organization. But their product is good.

We workout here at least 3 – 4 days a week. Front desk could be better. Nice equipment and pool. Love bodypump class and the kids area for my little man. Overall good place but still miss LifeTime fitness.

My boyfriend and I just drove to this gym from downtown Austin for a quick workout. My boyfriend has a membership at the bee caves location and I was going to use one of his guest passes today at this location. The second we walked in we were greeted by an absolutely disrespectful employee with way too much eye makeup on, who lacked any people skills whatsoever. This woman was such a bitch, so condescending, and SO unhelpful. She was sarcastic, rolled her eyes at questions we asked and her sidekick security guard who takes his door job WAY too seriously eventually came over to apparently add intimidation into the mix. What a horrible way to provide business. When you’re in the service industry whether it be a restaurant or gym, you are respectful to your guests and you do everything you can to help the situation. These two did the EXACT opposite. They could have cared less. Essentially we were told to leave because I didn’t have an ID on me which they needed to allow me access to the gym. Instead of being polite and informative in telling us this, they acted like we were taking up their valuable time. I’m so disgusted with these two and I plan on going back to find out their names to make a formal complaint. Learn how to treat people golds gym. I’m diss appointed to say the least.

I joined about three weeks ago, and I’m so happy I did. This gym is really new, nice, and clean. It’s never too crowded. I love that they have a lap pool and hot tub, not many Gold’s Gym’s have that. Also it rocks that it’s near my ‘hood. I haven’t tried the fitness classes yet, but they seem popular (body pump, core, spinning, heck even water aerobics). What’s not to love? The price was right, got the one year prepaid membership and got a small discount for being a State employee. They have a kids’ club 2 hours per day max, I tried it once and it was fine, although I think my toddler is a little small for it still. But I’m hoping to use it again as he grows. They have a cardio cinema that shows a curious array of older movies (Sister Act, Beetlejuice, Dr. Doolittle, etc.). This place makes me want to work out! One detractor is it closes at 8pm on Saturdays and Sundays, wish they’d stay open til 10 or so. All in all if totally recommend it for the price and amenities.

This gym is nice and new and in a great location. Much nicer than the other Golds Gyms I have been too. However, so far all the employees I have interacted with have been totally incompetent. I understand that it’s brand new but the front desk employees should know the basics (how to sign someone up for a guest pass, how to activate a key card, etc.) There should also be more than one person checking people in at high traffic times. So far the classes have been fun, the instructors have been nice and I haven’t had to wait to use a cardio machine.