SZ Appliance Repair

This company and owner are liars and thieves! Our range was covered under an Old Republic home repair insurance policy. The company made arrangemnets for a home appointment with SZ Appliance who came out to to repair my range. Serguei Zamakhovski the owner arrived and said he needed to order parts to make the repairs. He was paid at the visit and after 6 weeks I had not heard form him so I called to follow-​up. When I spoke to him on the phone he said he didn’t work with Old Republic any longer and said it was not his f****ing problem and hung up on me. You should be ashamed of yourself!!!

Our Frigidaire Affinity dryer which is less than two years old, wasn’t working properly. It would take 3 hours to dry one load of laundry. So we called our home warranty company Old Republic which has been wonderful and they set-​up a service call for us from SZ Appliance repair. The technician Serge arrived, looked over the dryer, turned it on and then proceeded to tell us that there was nothing wrong with dryer. He said we had a clogged dryer vent … full of lint and that the sensor wasn’t able to heat the dryer up to proper temperature because of a clog! He said he was «99.9% sure that was the problem and there was nothing wrong with the dryer». He was at our place a total of maybe 20 minutes. We paid him his $ 60 service call fee and when we asked for a receipt, he didn’t even have an invoice to provide proof of service … telling us to call Old Republic for it. We then called Evergreen Professional Airduct cleaning and arranged for them to clean out the «clogged vent». They showed up, snaked the line and pulled out a fist full of lint … hardly enough to cause a sensor malfunction. Their technician Mo who was knowledgeable, courteous and helpful pulled off the bendable silver hose, ran the dryer and showed us that the dryer was barely blowing hot air. We paid him $ 99 for the service call which we were happy to do knowing the dryer vent line was completely clear. I then proceeded to call Serge at SZ Appliance back to give him a chance to re-​diagnose my dryer since his theory just blew up in our face. He was with another customer when I called and he said he’d call me back in 10 minutes. I am still waiting for him to return my call!