Regus Business Center

I had an office here for a year (2014 – 2015) and will go back when I can afford an office again — loved the people, the atmosphere, and if you read all the fine print prior to signing your contract, you won’t have a problem leaving once your contract is up as you will know what to expect. The location couldn’t be better either as for dining options and if you’re an Equinox gym member, it’s incredibly convenient as the gym is just outside the building on the street level. I do not have a business and work for myself, so the small interior office I had was perfect for my needs. Couldn’t have been happier at this Regus location.

Since Regus doesn’t have a Unilocal for their Burbank Office, I’m leaving my Unilocal review here to warn people. If there were negative stars, they would be getting them. This company is a scam. DO NOT SIGN WITH THEM for office space, mail, etc. They told me my agreement was month to month. When I told them I wanted out, they tried to say I just renewed for another 3 months, because I hadn’t given them 60 – 90 days notice. In the real world, 30 days notice suffices. These people are beyond ridiculous. I signed up to have mail sent there and never had a piece of mail sent there, and now this. They’re all nice when they want you to sign, and then the devil incarnate when you ask to not renew. Save your money and get a PO Box at a shipping store.
Update: these people were reported to the Better Business Bureau and snaked their way out. I was required to pay an additional 2 months+ rent and was contacted by their collections agency. Do not do business with these people – they are sheisty!

I have been renting an office here for over a year, staff super friendly! Am very happy with the service provided.

Great location in West Hollywood. The staff here is amazing, they are always so friendly and helpful!

Excellent building, Regus has created an awesome environment to work in.
All of the staff are wonderful, especially Teresa and Jonathan. They are responsive and handle any issues that might arise. They are so friendly too
The location is fantastic too.

I commend Juan Carlos, Jonathan and Theresa for the amazing job they are doing with managing this office suite. The services here and the state of the premises themselves have improved exponentially with them at the helm! They are conscientious, personable, and professional. I recommend this Regus location to anyone looking for quiet, comfortable and professional office space in Los Angeles.

got a window office with a great view and I love it. My productivity has increased so much now that I work without any interruptions.
The process was super easy and fast. The manager and the staff are very friendly and are always available to help. The staff at the front desk greed my clients, offer them a beverage and make them feel welcome. It gives my company the professional image that I need.
I work out in the building and love the convenience. Equinox, Café Primo and Sunset Plaza are within walking distance, which make it very easy to spend more time at the office.
I will recommend this Regus location to anyone looking for an office space.

This is a terribly run and managed office. There have been 4 location managers over the 18 months we were there. Terrible customer service; terrible central office. I recommend finding another business to deal with as Regus is not an upstanding company.

When I went in to meet with the sales people at Regus about temporary office space for my business, professionalism and a focus on customer service simply oozed from their presence and from the tour they gave me. And the office space itself really was nice, as well as the location.
This was by far not the lowest-​priced option out there but the stability, quiet, reliability of my office space is very important to me and I was willing to pay the premium.
And almost from the moment I signed up with them I started to realize I’d made a mistake, and things went downhill from there.
They insisted I provide a credit card for payment. Apparently a monthly check, in advance, with a deposit wasn’t good enough for them. Once they had that credit card number, they really made a mess: The very first month, I was charged more than the agreed amount. I pointed this out nicely enough and was assured that it would be corrected. For 4 months, they were unable to correct this overcharge, but that didn’t seem to interfere with their ability to continue charging me monthly.
One day, with almost no notice, they went to my desk and moved all of my things to a different space than the one we’d agreed to. The new space was locked and I had not been provided a key. They were unavailable for an entire weekend (when I get much of my work done). They left no phone number and no other method to access my things. Why did they do this? Because they had sold my space to someone else.
This incident, which ran contrary to our agreement, coupled with their lack of professionalism led me to terminate my contract with Regus. But because I suppose the company wanted to remain consistent in their outrageous customer service and improper billing practices, despite their manager’s formal agreement to the termination and her apology, the next month they charged my credit card AGAIN, and they have never returned my initial deposit.
I have been forced to cancel the credit card that they have on file and register a dispute with the credit card company against Regus.
I really do not have the time to be writing and posting this complaint against Regus, but at a certain point, when a company’s conduct is this far over the line, it’s important to warn others: This company combines misleading sales, disorganization, unprofessionalism, and improper billing practices to such a degree that if a friend of colleague told me she were considering Regus, I’d throw my body down in front of the main entrance to block her.
If YOU are considering Regus, please don’t.

I used to really like this office; it was quiet and spacious, with excellent view of the hills. But then a nasty receptionist started working there and it just all went down hill. The guy was staring at his computer monitor the entire time, didn’t even bother to look up when I arrived to use the business lounge. When I asked him to turn down the TV volume just a smidgen (it’s usually a tad too loud for my liking), he totally ignored me. When I asked another, very nice receptionist (whom I known from another office and was transferred here) to turn down the TV, the nasty receptionist actually raised his voice at me about how the TV is at the lowest setting possible (what a load of crap). The nice receptionist played peacemaker and turned down the TV just a notch (which worked fine for me). Although I don’t interact with the receptionists much, having a nasty receptionist around poisons the atmosphere and I really don’t want to go back. The other Regus offices I’ve visited are usually really busy and noisy, but the receptionists are nice and are enjoyable to be around (important since the business lounge is usually right next to the reception area). I’ve had really positive experiences with Regus up to this point and I’m really disappointed by my experience at the West Hollywood office.