As soon as we walked in we were welcomed. We were shopping for our boys. Ian helped us the whole time. He told us about the credit card, specials, and what’s the deal for this weekend. We wanted to get our boys a fun game for Christmas. Something other than killing/fighting. Our boys are 5 and 7. They don’t play games all the time but when they do I want it to be a treat. Ian walked us through the whole store pretty much. He was very helpful and polite. We had lots of questions and he answered everyone. The store was getting busy and I could see him helping all the other guest like he was helping us. Trenton was wonderful too, when Ian busy with other guest Trenton jumped in and helped us the same way. Theses 2 guys were talking to everyone and explaining everything and anything. I must say they work great as a team. I didn’t once feel like I was pushed into something or being ignored. I really felt like they cared about what I was looking for. I shop at a lot of stores and I never got treated with so much respect. I wish other stores would take a note from these guys. When it was time to check out Trenton was very patient with us. We couldn’t decide if we wanted the membership or not. Funny I know but Trenton explained the membership to us like 5 times. We just couldn’t decide on it and ended up getting a basic membership. We felt this was the best for us. There was a warm thank you as we walked out the store. We walked out with a great gift for our boys and wonderful service. Thank you again.