US Post Office

There was a girl that worked there who have me terrible service. She was extremely rude and almost ripped me off and looked at me like I was dumb every time I told her where I was sending my packages to. She had no name tag on so I wouldn’t be able to say what her name was. She told me to tape my label onto my package so once I did that, I was helped by Roger who had excellent service! He helped me out efficiently and got me out of there quick :) if you come to this post office, please go to Roger! He is great.

The worst service ever! I went in there and I asked if something could be weighed so I knew if the package was going to be affordable and my box was ready to go – she told me to go to the end of the line and wait behind the ten people. Totally unhelpful. All she had to do is print out the label!!! Their job is not freaking rocket science

Super friendly staff. They are quick and efficient. The place is small, but I never have to wait too long.

This USPS location is pretty small. Just be a little patient because the newly opened supermarket was just opened and a lot more people have been coming to this plaza which sometimes takes a while to find parking during peak hours.
Most of the time when I come here there are two workers working. And most of the time the line reaches the door as well.
I mostly just go here to drop off packages that I’ve already paid labels. If you do have packages that have been paid. You can just cut the line and give the package to the worker and they’ll take it and put it in the back.

Sonia & Roger are awesome and always looking out for you when it comes to shipping your package out. Sonia especially is very friendly and goes above and beyond to assist you.
The line can be long at times around lunch time so be prepared to wait about 5 – 10 minutes.

Beware of the guy named Roger, he likes to upsell you unnecessarily, will lie to you and say there is a weight limit for flat rate boxes. He will make you use a bigger size box when you don’t need it. If you don’t do what he tells you he turns in an a**hole and become really rude and nasty. Just be careful!

Smaller post office so sometimes there’s a bit of a line but the employees are always extremely friendly to me and get their service done as quickly as possible.

There’s really not much to review other than it’s fast and quick service!
I go to Cal Poly Pomona but I live in Alhambra. The US Post Office in Downtown Alhambra is… just not my fave, so say at least. Since the carrier already picked up the mail at the mail center in our student union, I had to rush to this post office location to drop off an important package.
I got there by 4:30 and was afraid that the line would be super long, considering Christmas is in two days. There was no line at all! I came in, told them I had a package to be delivered (and I already had my label paid for and printed through the USPS website), and had them drop it off for me. Literally in there for less than 10 seconds! I really like that because it’s such a small and discreet location, it’s not too hectic.
TIP (FOR GPS USERS): f you do not know how to get here, the Maps app on your iPhone CANNOT figure out where you are. Another Unilocaler left a tip saying she had a gps issue as well. Whether or not it works on the Google Maps gps, I’m not sure. But I took Amar Road to get to this post office. I got onto Azusa, and then a minute later it told me I had «arrived» at my destination when I was literally nowhere near a single business building (the gps told me I «arrived» to the post office when I was on Azusa Ave and Giambi Lane, in case you were wondering). I continued to drive down Azusa so I could get on the 10 and go home since I gave up trying to look for it, but about half a mile up the road I found the plaza. Absolutely weird. But yeah, long story short, if you decide to use your gps and this happens to you, LOOK FOR THE SIGN FOR SOUTH HILLS PLAZA! The post office is very, very small in a somewhat slower plaza, but it’s there in the back corner of the place.

This office is the best office I ever been to. I went to one on chapman in Fullerton which is near my home earlier that I got rejection cuz my little stuff was unpacked! Then I stopped by this office to try to mail it. Sonia who was a only staff on duty helped me all the way. She looked for fitted box in the storage twice just wanted to save the money for me. Also she provided me the stuff and sealed the box. Whole thing likes that is mailing her own stuff. So warm, so grateful! Same job but different attitude… Oh. She smiled all the time. She is very sharp as well. Think different ! Work differently! I am very appreciate her help!!!

This is the local usps I always go to before I’ve moved to another city. The staff and friendly and always helpful, although the line can get quite long right before they close. They’re not open on Saturdays, which is a bummer

Came here at 5 which is closing and that’s fine, my bad. Went through the side door and was able to get in and was told it’s closed which is fine.
HOWEVER, all I did was say «can I just ask a question?» And right away a guy worker told me «Nope sorry maybe tomorrow» and following that the other person working there just laughed. The guy didn’t even say it in a nice tone. I understand you’re busy but it won’t hurt to at least respond nicely :/​
This place seems to have good reviews but as of now my first impression of this place is not good at all.

I have used this Post Office since 2001. Once and awhile you will get lines up to 8 to 10 people. To state they never have lines is an inaccurate statement. The good news is, the lines usually move fast. I agree with the other posts here, the staff is friendly. There are normally two people working the counter, but I have seen up to three regular employees.
I give them 4 stars only because THEY ARE CLOSED on Saturday’s, which also means if you are expecting a package and it is due on Saturday, you won’t see it till the following Monday.

My family has been using this post office ever since I could remember. Since I’ve moved back to West Co 2 years ago, I’ve been using it on a regular basis and have always had friendly service. I usually speak with a middle aged, black haired Asian woman or a Caucasian man. I wish I could remember their names, but I’ve never seen anyone else work there and they are both great employees.
I’m the person who goes there with a bunch of stuff in my hand and goes up to the counter saying…“Hi, errrrr I want to mail this, how do I do that?” I’m clueless when it comes to packaging and the best way to do it, but they have never led me down the wrong path. I always get my money’s worth and sometimes, they are even able to find me a used, but totally useable box for free. No guarantees.
Even when it’s busy, it moves fast, and you’re treated kindly. Great place!
All you procrastinators (me) who are calling post offices at 4:45 to see what time they close and need to get something post-​marked by a certain day… this place closes at 5!!!

What a great little post office! Staffed by Junior and Sonia, these professionals are always so helpful because they know the true meaning of customer service.
They truly know their business. I wish all post offices could follow the example that they set!

Friendly Staff and they will help you for everything you need and not to much people

Its hit and miss, sometimes super crowded and sometimes you are in and out. Its a well hidden little gem to avoid the main WC post office where there is usually a huge crowd. There is only 2 people that work the counters so avoid lunch time since one person usually goes out to lunch. Small local post office –catering to the local residents

This is the best post office because they never have any lines. The staff is so friendly and happy. I have never experienced this at other post offices.

I love that there is a post office hidden in the corner of this shopping area. I love that it’s on the way to the freeway (unlike the Walnut branch). I also love that I don’t have to drive all the way to the branch by the mall and deal with the horrible traffic. This is a store front and they don’t have a drive up drop box. There is a drop box on the curb, but it’s a walk up. I hate that people park illegally to run up and drop off their mail, causing an inconvenience for other drivers. This place can get busy, but the staff do their best to keep the line moving and customers happy.

This post office can be a better option than the main post office near the West Covina Mall. It is tucked in the corner of the shopping center and is a lit smaller than the main post office. It does offer PO boxes and «window» service I guess is what you’d call it. It’s the post office that I could easily walk to, since it’s literally across the street! so it’s convenient as well.
The postal workers there get to know the customers there. There are a lot of regulars that come through this post office. Every time that I’m in there, they know so many of the customers by they’re first name. And they know so much about their customers. They ask them about their kids and how they’re doing, etc… And not that they’re nosy, it’s just that they’ve built these relationships with their customers. It’s amazing to me!
Overall, this is a great post office. It does have it’s busy hours, but it is definitely a better alternative than the main post office. Unfortunately, it doesn’t have the automated postal center (APC). That’s an amazing machine! Buy stamps, mail packages, pay for PO box rental, etc. You’d have to go to the main post office for this service. But again, I enjoy the convenience of it being across the street!

I agree with Chris C. that this is a good post office branch with friendly and efficient workers. I’ve sent a lot of packages out of this location when I used to live in West Covina.
It is smaller and there isn’t normally a long line.
There’s also a 24 Hour Fitness in this shopping mall, so you can work out and mail your packages/​letters in one shot.
Xie Xie!