David M Hickman Septic Tank Service

We’ve used Hickman to pump out our tank since we built our house in 1995. The first time we had an alarm David Hickman came out himself to did out the lid of our tank. We have never had any problems, and have always found them quick and responsive. I noticed the one negative review while looking up their phone number, and thought I’d offer another viewpoint.

My wife called this contractor to give us an estimate to empty our septic system. The representative who arrived was unable to find the entrance and began digging random holes in our front lawn. My wife stopped him as soon as she saw this within 5 minutes. He then left, unable to help us. A month later a bill came in the mail for a service call when no service was performed. I called and spoke with the owner — David Hickman. When I questioned why there was a bill he responded immediately «pay it or I will sue you. If you have a problem tell it to the judge.» When I asked if we were even going to have a conversation about it he insulted my wife on a personal level. I was stunned with the lack of professionalism and would recommend you avoid this contractor at all costs.