New England Animal Medical Center

This place is awful! I just got a siberian husky he is 4 months old. And i took my puppy to see them. They wanted to charge 600 bucks for blood tests! Cost me 156 for some fluids my puppy was fine the next day and then the following day he was sick again.
I’m not entirely sure what they did when they even saw him. But i will never ever go there again. Useless dr’s.
I took him to a real pet hospital that actually cares about their animals and they actually charge 125 for blood tests and 55 for an initial exam. And their nurses and receptionist are so polite and helpful over the phone. go to any place but here they just want your money.

Terrible place, overcharges on everything runs unnecessary tests, pad the bill, stay away if you can

Very confusing explanations and they don’t like it when you attempt to ask clarifying questions. I asked them to call me before doing any add on tests. They never called and when I picked up my dog, made me sign a piece of paper saying I refused additional testing. Our dog is doing fine but I have no idea if she got what she really needed or not. Hand over your pet and your wallet and you’ll probably be fine.

My dog was dying from swallowing a small piece of metal which is toxic to a dog. I carry my 90 pound pet in because he couldn’t even walk. I was told they would get right to work to try to save him. I drove back there on my lunch break 3 hours later and was told that he should get an I.V. So I asked if he was on one yet and she said no, that it was thirty dollars for the cost of the i.v. bag. So I said «you mean to tell me he has been here for 3 hours and you couldn’t even hook him up to an i.v. What is it about the $ 30?». She said «Yes. It is about the money». 30 lousy dollars! My dog died and I am not saying it was their fault, but they certainly did not help. And this place is extremely expensive. I got a bill for over $ 1,000 for this. They deserve a negative rating.

took my dog there emergency, he needed back surgery ASAP, yes expensive, but he is now walking again much sooner than expected! they walked thru all the care he would need, and it was a lot. thanks

I wish I could say this center even deserves one star. While they may appear kind and helpful at first glance– do not be fooled. They are only trying to suck you dry of money and waste your time. I highly regret giving them a second of my time not to mention a cent from my wallet. They misdiagnosed my young puppy TWICE worsening his illness, causing him more pain and draining my wallet. Thankfully I only used their emergency center and not for primary care because I can’t imagine the time and money I would have wasted. Please take this as a warning and do not waste your time, because I went so far to ask friends in my area if they had ever used this center and they ALL had negative things to say along with their nightmare experiences similar to my own.

I love it here! Dr. Sheppard takes such good care of my dog, Mally! I am so happy that I’ve found her, and I know my dog loves her too.
Aside from Dr. Sheppard being an A+ veterinarian, New England Animal Medical Center is open 24 hours. If you have a pet emergency they respond in the best manor possible, and make sure your pet is taken care of. The prices are cheap, there are specialists on staff, they have excellent appointment hours, friendly staff and they have awesome communication services such as your own personal online account and so on.
I would highly recommend Dr. Sheppard and NEAMC!

Just moved to the area and needed to find a vet for my two mutts. Looked on line and find NEAMC. The reviews were ⁵⁰⁄₅₀ so I thought I would check it out for one time.
As soon as I walken in the door, the office personnel were friendly. We only waited about 20 minutes, but in their defense we were 30 minutes early. A nurse saw the dogs first and was very kind to our dogs while taking their temps. She talked to them and tried to relax them.
When the vet came in she was friendly and not at all rushed. She took her time to see their personalities before examining them and giving them shots. She listened to all our dog parent worries and gave us answers without saying we needed to pay a fortune for tests.
When I had called for prices they told me $ 60 for visit and $ 30 for shot. The total bill was $ 175 which was less than they said and very reasonable for the great service we received.

We’ve been bringing our Pugs and cat here for the last 9 years without incident. Many after hour emergency visits included. We’ve always found the place very friendly and accommodating. Yes, the price is probably about 10−20% higher than other places, but we’ve found the treatment to be outstanding.
Contrary to other reviews, we’ve found that if you are a regular customer of theirs, they are willing to work with treatment alternatives more easily than perhaps one shot emergency room visits. They always give us the range of options and let us choose the path we wish to take. We’ve never found they jumped to exploratory surgery first. It’s always been the last resort for anything. And trust me… we’ve been there for lots of emergency room visits, some ending with surgery over the years.
Unfortunately, they have lost Dr. Duzjiak who was our regular vet so we may follow her to her new practice. Our pets just adored her.
Routine visits can be a bit pricey, but if you have more than one animal (like our two pugs) they’ve allowed us to combine visits to one appointment to keep costs down. We do tend to get our medicines online though.

I had to bring my dog here while I was out of town visiting my parents. Dr. Menz and the NEAMC took such amazing care of me and my dog — I only wish that I lived near this hospital so this staff could be my permanent vet practice. I immediately knew I was in the right place when Dr. Menz walked into the treatment room and sat down on the floor to begin to assess my dog. She was thorough and empathetic and made me so comfortable when I was so worried about my dog. All of the staff was wonderful — I felt so lucky to have found the perfect place for my dog in a time of need when a person usually has to settle for the closest place without having the luxury of researching the best place. NEAMC treated and nursed Turbo back to health with openness and honesty. I am so very grateful.

The staff is always helpful and friendly. Their prices are OUT OF THIS WORLD, though. We’re talking upper three figures for simple procedures, just because it’s a Sunday or past 7PM. Seems like they have a monopoly going and are not afraid to take advantage of pet owners passionate for their pet’s health and well being.

Awful Experience!
We came home at 7:00 pm on a Saturday to find our beagle (who can come in and out of the house while we’re away) with a nasty gash on his hind leg — looked like a bite. After waiting and hour or so to be seen, (with one other person in the waiting room) we were finally taken into an exam room. They brought him out back and came to get me a half hour or so later. They estimated that for $ 1200 (EEIK!) they could put him under anasthaesia (sp?) do «exploratory surgery» and do all the bells and whistles. This included blood work. Not to be cheap, but was this really all necessary? I was told there was «pocketing» in the wound and the «doctor» couldn’t explain what that was. I asked them to re-​assess and get me a lower price. They came back and said they could sedate him, go in and do the stitches, and send him home for $ 500. Why didn’t they suggest this first? Because they wanted to rip me off. They have the market cornered — where else am I going to go at 10:00 on a Saturday night? I gave them the go ahead for the less invasive procedure. I finally left around midnight and they called at 6:00 am to come pick him up — and they still couldn’t tell what it was — a bite or an accident. They ended up putting in a drain which raised the original estimate. I love my dog and want to get him the best care there is, but I can’t help but think we were ripped off. I am going to find a vet to do the follow up care.