Grassy Roots

They have awesome coffee here, hot and fresh as it gets! Their muffins are the best by far with a lot of fresh choices. I love their lemon poppy seed muffins! It is a good spot to meet up with a friend or get a to go coffee.

Really quality food. Love their selection. I wish they were open longer but really enjoy the times I am able to make it!

Popped in last week for a quick lunch and there were so many good choices on the menu i could barely decide. Went with the chicken salad lettuce boats and they were incredible! Served with fresh avocado and tomato and evoo, every bite was delicious. The prices were very reasonable, I was impressed. Almost every lunch choice was $ 8 which is rare for food this fresh and healthy. The baked goods looked delicious too, wish I’d had room for them :-)

Grassy Roots at Salem’s Farmers Market every week! I now have a stamp card; after buying seven drinks, you get one free. I am hoping to get my one free drink by the time of the end of the farmers market season. lol
The staff are very sweet! I always have a lot of fun talking with them every week. I am beginning to become one of the regulars. It’s great to see people care about their health and wanting to drink these really fresh juices.
I got the Grassy Greens last time, and considering the ingredients with kale and other greens, it tastes pretty good! Thank goodness. I’ll get it again next week, because it really quenched my thirst! and I’m sure was really good for me.
I wish they were in my neighborhood every day, but we do have Life Alive! of which I will go to tomorrow to see if they have a similar drink. Thanks for the inspiration Grassy Roots!

I don’t usually write reviews, but the salad dressing that came with the Madison is so good I’m now using it as a base in a chicken salad, after having already used it to dip Italian bread in last night. I’m sad it’s gone! Full of fresh herbs and a little citrusy. I want to try to replicate it. I thought to myself «if I was the person who made this salad dressing I’d like to hear that». So I got the Unilocal app just to share.
I think the place is pretty great all around. You must be a little out of touch to find it expensive, a large sub is eight bucks these days and ingredients of good quality are expensive too. Needless to say everything I’ve had here has been good quality. My only complaint would be that once I got the Bryson Bowl and they forgot the black beans. I could have gone back and had it corrected I’m sure, but it didn’t matter that much to me.
Don’t listen to the star rating, it gives the wrong impression!

Food stands out. Not sure about the less than stellar reviews but I’m guessing the clientele has high standards. Much less busy than going into Beverly for lunch.

The best muffins and scones you’ll ever have in your life. Sandwiches are fresh and filling and the soups always taste great! Store is always clean and employees are friendly. Everyone treats you like you’re a regular, answers any questions you may have, and makes you feel welcome. Every single option on the menu is delicious so you really can’t go wrong. Highly recommend for a quick bite or juice on the go!
My favorite is the Madison salad and lemon blueberry muffins! So yummy.

I have been here only two times but will never go back. While the food is good, great menu choices for a true foody, I will not go back because of the lack of customer service. There are some real attitudes going on, and it’s so unecessary and such a shame. Yesterday I went at lunch time for a bowl of soup. There were 3 great choices and I chose the one that happened to have it’s lid open on the cauldron. How long it had been open became apparent when I took my first sip. It was luke warm, and mind you it was 15degrees outside. I very politely went up to the counter and asked if they might have a microwave.(mind you a new it might not be ethical for this establishment to have one) I was told rather kurtly, NO !! I explained very nicely that my soup was almost cold and asked if they could be heated. Very rudedly, the young guy behind the register said simply, NO. No apologies, no why don’t you get another choice that may be to your liking, etc. I explained how the lid had been left open by another customer and that is why it was not hot. I was given a blank stare like something was wrong with me and at that, I turned around and vowed I would never return!!! Too bad, this place has potential but not with the snotty staff that works there.

I worked here for 1 week, with the promise as a recent college grad that I’d at least have 1 shift a week. Never happened. I trained for 2 days, then never got a follow up or phone call back.
The owner, Jenny, is rude, mean, and completely oblivious to how she treats customers and employees. Literally one of the worst people I’ve ever met.
Also, the food is not 100% organic. That is total BS, don’t believe it. Because I worked behind the counter for a mere two days, I saw all the stuff that was purchased from Stop & Shop still in their plastic bags.
This place is overpriced, terrible customer service, and overall an unenjoyable experience. It’s too bad, because the food is actually good.

I have stopped here a few times in the past for coffee and/​or a breakfast sandwich and both were fine, pricey but fine. I stopped here on my way home last Thursday evening. It was 6:40pm and I wasn’t sure when they closed. I figured 6 or 7. The open sign was still in the window and the girl was still behind the counter so I walked in the OPEN door. She greeted me with a snarl and said «We’re Closed» as if I should’ve known this and I was an idiot! I apologized and said I saw the OPEN sign in the window and didn’t realize. I was stepping back out the door and she did offer something in the case if I wanted but everything else was put away. I thought this was very kind of her so I looked in the case and there was a couple pieces of salmon left and a black rice salad mix. I took a muffin off the counter and got a bottle of water. While waiting at the counter she packaged the food but was handling everything with force and a look of hate on her face. Yes, I realized she was pissed at me. She rang up my bill, $ 5 for muffin, $ 7 for a small container of rice (about 1 ½ inches deep), $ 2 for water and $ 10 for the salmon (lunch size portion). I said, «Thank you so much, I really appreciate this. Have a good night.» I received silence, nothing, no acknowledgment that I spoke! This was my last and final stop, never again will I give them a dollar!!!
The food is very pricey but it was tasty, I will give them that. However, I live in this town and was so embarrassed that travelers on 1A who stop here could be treated like this. No wonder the surrounding towns consider us as uppity and snotty.

This is a great roadside stop on 1A. They have excellent coffee, fresh delicious muffins, breakfast and lunch sandwiches, juice bar, soups, salads. Look for the «open» flag. You can park in the back — off busy route 1A too — on the side near the fire station. Very worth your stopping.

Food is high quality, yet way Hamiltonian ’ I have to be over priced because of the area.’ Thank goodness the owner put nice girls at the counter because to confirm the other reviews her customer service sucks. She’s mean and rude. Makes me feel stupid for even giving her business. No wonder I dubbed Grassy Roots as ‘Snottyville.’

You will want to avoid this place at all costs. Echoing the previous reviews about horrific customer service, insane prices for food I wouldn’t eat again if you paid me to eat it. I would say the reviews that say excellent service are either from current employees or Helen Keller.

Great atmosphere! Really nice people working there and the coffee was ya-​ummy! We stayed and sat for a while … and then HAD to try the dreamy smoothies and they were really good. Fair priced, excellent staff and a perfect stop for the healthy consumer! Will go again and again. We are lucky to have such a nice place on the North Shore!

The food here is fresh and good quality simply prepared but the customer service is HORRIBLE. When you walk in the door you are glared at by the employees as if you barged in on them. Upon taking your order they are so condecending its off putting. The general theme is we dont have to try, dont need your business (we already have several sucessful restaurants and this is just a side thing) and cant be bothered while I chop these vegtables.
Every time I have either stopped in or called in an order I have had a negative experience with customer service not blatant rudeness but this underling passive agressive its your privilage to be in my café and an irritation for me to help you.
DROP the TUDE you are a café on RT 1 A not FINE DINING in NYC.
Based on our experiece no matter how good the food could be we dont want to be treated badly while we hand over our hard earned money.

I just happened upon Grassy Roots and had a fabulous experience; the food was amazing and I bought a chicken pot pie for dinner that was also amazing. The owner Jenny was not cold or rude as others on this website have commented; what she seemed to me was very busy. I will certainly go back and would encourage others to try it! :)

This is my go to spot for breakfast wraps. To die for, bacon, lots of scrambled eggs, caramelized onions, and cheese. Great sandwich!
The scones and muffins are great as well!
Big fan of their juices, haven’t had any fruit smoothies, but their veggie/​fruit juices are really good. Fresh produce, and always made to order.
Plenty of organic offerings, and organic coffee.
Didn’t get 5 stars as there is always room for improvement, prices on the muffins/​scones would be great, more organic options, protein options in the juices/​smoothies, etc

I agree with the other reviews about the serious lack of smiles and cold customer service one gets when they walk into this place.
I got the chicken salad, couscous tabouli and seaweed salad. Three small little salad containers were incredibly overpriced and cost over $ 20. Not worth it. The chicken salad was tasty, as was the sea weed salad, but not worth the money.
Also, note that this is more of a to-​go place. There is very limited seating. I would not go again, based on the price of the food and lack of service.

Shop has a nice atmosphere and sell goods of high quality, When you walk you it look like little small town café but there is always unattended laptop of the owners out or the young staff chatting away.
It is very expensive and most of the products do not have the price on them. Forget about asking how much something is you will be given a stare and nasty attitude from the staff.
No coffee menu or prices visible?
Needs to be a bit more welcoming and customer friendly.

This review is specifically for the prepared dinners. Both my kids and I enjoy the chicken pot pies and shepherd pies.. .I can get a muffin, a large coffee and dinner for the evening there for less than $ 15.
On those days when I haven’t managed to feed myself or plan dinner, this saves all our tummies!
Though I’m normally not a big muffin fan, I’ve been trying them all as the summer winds down — blackberry buttermilk, blueberry, carrot ginger cranberry.. .they’ve all been very good.
Friendly service, happy tummies, local and convenient.