Wenatchee Valley Shuttle

The driver and his dedication was pretty good but the management didn’t handle our transport well and was not prepared. We needed to cross snoqualmie pass and due to the harsh weather conditions werequired chains on the tires of the shuttle. There was none on the shuttle and the management advised the driver to attempt to cross anyway. When the rest of the passengers advised against this, the managers next idea was to buy more chains, which would be fine but it was now close to midnight and taking the time to drive to the nearest (open) location to buy that, prep the van and cross the mountain it would take a long time in that weather. We all agreed it it would be reasonable to find a hotel for the night. The next morning No reimbursement was offered or anything, not even an apology for inconvienece. I’d think twice about using this service in the future, bad weather or not.

I am embarrassed to say that I don’t remember the driver’s name, though it may have been Joe. He arrived exactly on time, and was professional, courteous and helpful. The van was roomy and comfortable, even when full. He was a good driver, paying attention to the road, and getting us to Seattle in great time. I have family in Peshastin and am THRILLED that there’s a Saturday afternoon shuttle to the airport. It also amazed me that I could safely leave my son’s car at the Big Y lot for pick up later in the day. Thanks for providing this service. I will be using it whenever I travel to Peshastin!
Joe was our driver. He made the effort to learn and use people’s names. It was a full shuttle, but Joe made every effort to make sure everyone was comfortable and cared for.
Because it was a good experience. After having our flight out of Wen cancelled we were a little stressed because it was a the start of a trip to Mexico. But it all worked out OK. Alaska rebooked us on a later flight and we arrived in Seattle in plenty of time to get checked in and have a nice breakfast. Joe was a great driver!
Both trips (each way) my trip was on time and the driver was courteous. I think my first driver was Joe. My friend and I were both very pleased with both experiences.
Hi Monique,
Thank you for the summary of charges and total amount billed.
Thank you also for your great service, from guiding me through scheduling and sizing of our needs with number of travelers as well as cargo/​ski gear:-).
Also a BIG thank you to Joe as well! He was such a delight and so very accommodating with everything including us not making it down from the mountain to meet him until 10:00 pm. Joe helped make our event seamless and enjoyable — he is AWESOME!
Thank you for everything and we look forward to using Wenatchee Valley Shuttle when our next shuttle opportunity arises.